Courtesy Chrysler Dodge Jeep RAM

Awesome service Process was vey fast and efficient! All 3 employees we worked with; I would highly recommend. Salesperson took the time to listen to what we wanted Process was vey fast and efficient! All 3 employees we worked with; I would highly recommend. Salesperson took the time to listen to what we wanted, rather than trying to show us what we wanted. More

"Been a Pleasure" My spouse and myself needed a vehicle pronto. When we made a reasonable offer on a 2013 Dodge Journey it was accepted, period. Thanks Matt. Andy S My spouse and myself needed a vehicle pronto. When we made a reasonable offer on a 2013 Dodge Journey it was accepted, period. Thanks Matt. Andy Small was our salesman and did an awesome job to assist us in everyway. He put his best foot forward, was helpful and very personable, which we totally appreciated. All the rest of the staff that we dealt with were 'right on' and worked with us as a team, no pressure whatsoever!! Our registration was even taken care of! By no means did it have your 'typical' dealership feel or process. Keep up the good work Courtesy! More

Jeep purchase Jazz is a friendly and approachable individual who has extensive knowledge about the vehicles he sells. He quickly responds to any questions we have Jazz is a friendly and approachable individual who has extensive knowledge about the vehicles he sells. He quickly responds to any questions we have and tries his best to meet the needs of his customers. I would recommend him to future buyers. More

Great Customer Service I came into your dealership looking to possibly buy a new Grand Caravan. I met Mori and he was very knowledgeable, professional, friendly, and not pus I came into your dealership looking to possibly buy a new Grand Caravan. I met Mori and he was very knowledgeable, professional, friendly, and not pushy. He gave me all the information I needed. Later in the week we talked again and he let me know that they had just taken in a 2012 Grand Caravan on a trade in. Mori was able to secure me a good price on it and snows on rims as well which was important to me. I was very impressed with Mori's sales and customer service skills. I'm in that business myself and recognize superior service when I see it. Terrilyn took care of my financing for me and was very friendly and professional. Terrilyn explained all of my options in a patient and easy to understand manner. Very enjoyable! I will be looking forward to dealing with Mori and Terrilyn for all of my future vechile needs and will recommend them to others. I am already using your service department for my new van (oil change and putting snows on) and am happy with the service there as well. In closing, this happy customer will be telling everyone to go deal with the great folks at Courtesy Crysler. Best regards, Andy Lawson More

Mori is very reliable. Mori was very helpful when we bought our new Grand Caravan and he saw to it that everything went smoothly. He has continued to make himself available Mori was very helpful when we bought our new Grand Caravan and he saw to it that everything went smoothly. He has continued to make himself available and he will step in to sort out any problems if necessary. More

Very Helpful Mori was fantastic to deal with! He was honest and up front about everything, he even helped get a few little extras added in for nothing! I would use Mori was fantastic to deal with! He was honest and up front about everything, he even helped get a few little extras added in for nothing! I would use Mori again for my next purchase. More

Friendliest dealership around It was so nice dealing with courtesy Chrysler. All the staff I encountered were incredibly friendly and knowledgeable. I will send all my friends look It was so nice dealing with courtesy Chrysler. All the staff I encountered were incredibly friendly and knowledgeable. I will send all my friends looking for a new vehicle to see this awesome group of people. More

Very helpful Working with Mori was a great experience. He was very helpful and helped me get a great deal that worked with my budget. Stephen in Finance found Working with Mori was a great experience. He was very helpful and helped me get a great deal that worked with my budget. Stephen in Finance found a great banking institution that I was already dealing which makes making payments easier to do. He also took care of the entire transaction ensuring that when I picked up my truck I had insurance, registration and plates so all I had to do was drive my truck home! This is not my first vehicle at Courtesy - and I don't think it will be my last! More

Johnny Bagger of the auto industry Where does great customer service come from? It's not a product of the mind, of following a script. The best customer service originates from a heartf Where does great customer service come from? It's not a product of the mind, of following a script. The best customer service originates from a heartfelt concern for others. When someone serves a customer from the heart, they form a connection that leads to positive experiences that ensure lifelong customer loyalty, having said that a side note that I have purchased 3 brand new Jeeps from 2012-2014. Hopefully there is a buy three get the fourth free or something like that coming up, wonder if I needed to get a card stamped for that. Anyway, the only thing your competition can't take away from you is the relationship your people have with your customers. Mori LaChappelle’s truly extraordinary service comes from his heart (i.e., from person-to-person connection, not business-to-person connection.) Every time I deal with him he proves beyond a shadow of a doubt to have the key mindsets and daily actions that are necessary to deliver above and beyond exceptional, memorable customer service. Mori adds his own "personal signature" to his work; every piece of paper, every phone call, every email or text and it is a refreshing surprise and delight for us, the customers. Mori just does it right, he is the “Johnny Bagger” of the vehicle industry. There are many words to describe Mori's customer service but none that truly tell of how wonderful and incredibly inspiring it is being on the receiving end as the client. Get the accessories book out Mori, we have some work to do on my units come summer time. More

Second chance.....better this time around I was contacted by Kristina with regards to upgrading my 2013 Ram. I met with Darrell, discussed previous issues, some of which moved me to another d I was contacted by Kristina with regards to upgrading my 2013 Ram. I met with Darrell, discussed previous issues, some of which moved me to another dealership. Darrell listened, responded with understanding of my issues and said that my issues were not uncommon with this dealership. He said that the issues had been corrected. I felt confident enough to give Courtesy another try, upgraded to the exact model (although I was not able to get my desired colour....Copper) I had originally wanted. Overall I would say that I am very satisfied with my experience and would recommend Courtesy to friends and family. Roland Bischoff More