Courtesy Chrysler Dodge Jeep RAM

I had good service, when l had an issue with my vehicle giving me loosing power they told me to bring in the next and would have me a loaner too so l could drop and they would try to work on it and they di giving me loosing power they told me to bring in the next and would have me a loaner too so l could drop and they would try to work on it and they did and had it ready the next day. More

They didn't have enough staff to do the requested service. They could have said that before I booked the vehicle in. service. They could have said that before I booked the vehicle in. More

Very courteous polite and spoke clearly. Keeps me informed of next visits appointments easily set up Keeps me informed of next visits appointments easily set up More

Waited 3. 5 hrs Just for a oil change. Was booked in as a waiter. We showed up at 1pm But being told at 3pm that we still haven't even get in. I called and aske 5 hrs Just for a oil change. Was booked in as a waiter. We showed up at 1pm But being told at 3pm that we still haven't even get in. I called and asked for what's going on. And whoever took the call was extremely inpatient And Keep telling me they have 3 waiters And they didn't have my oil filter. It was appointment coordinators fault not his. When I asked for manager He refused to transfer me to the service manager. Well you shouldn't have booked 3 waiters at same time and your parts department Should get everything ready BEFORE customer show up not after they show up 2 hours and telling your customer you don't have parts for it. Extremely amateur procedures and unprofessional customer service. Will never come back. Will not recommend to anyone. More

I have been going to Courtesy Chrysler in Glendeer Circle for 20 years. The people in sales and service are always kind and knowledgeable. I trust I am in good hands each time my Dodge Durango goes in for se for 20 years. The people in sales and service are always kind and knowledgeable. I trust I am in good hands each time my Dodge Durango goes in for servicing. Thank you! More

Brought in jeep wrangler for out of province cecertificate. They were very helpful, informative, and gave me a fair price. cecertificate. They were very helpful, informative, and gave me a fair price. More

Went for doing a recall. They found out about a squirrels nest in my engine bay and informed 300 plus dollars to clean it out. I informed them not to do anything and cleaned They found out about a squirrels nest in my engine bay and informed 300 plus dollars to clean it out. I informed them not to do anything and cleaned it up myself. They still charge me 114 dollars for what opening up the hood and seeing the problem More

Jimmie service rep was very thorough explaining the process the work was completed in a timely fashion process the work was completed in a timely fashion More

From start to finish, it was a great experience. Our salesman, Tej was very professional and knowledgeable about so many different vehicles, it was a nice change! Our salesman, Tej was very professional and knowledgeable about so many different vehicles, it was a nice change! More

I arrive at my scheduled appointment time and had to wait 18 minutes in the vehicle until they moved 2 empty vehicles out of the way so I can proceed into the service area. When I spoke to the service perso 18 minutes in the vehicle until they moved 2 empty vehicles out of the way so I can proceed into the service area. When I spoke to the service person I was told I didn’t have an appointment and it will be about a 2 hour wait since they only had 2 mechanics on duty. I told him that I have a verification email stating my appointment and reference # but he said I’ll try to squeeze you in. He said a couple of times they are busy on Saturday’s. He didn’t want to see the email. I felt like I was an inconvenience since the system didn’t have me scheduled. Explain to me how I got a confirmation email but I wasn’t in the system. He took the VIN and found the vehicle that way. Overall it took 1 hour 39 minutes from my scheduled time to when the vehicle was done. (1 hour 9 minutes) after check in time. I have one more free oil change left from when I purchased the vehicle and I won’t be returning. More