Courtesy Chrysler Dodge Jeep RAM

Used dealership for vehicle service and oil change. Service was professional and staff were courteous. Service was professional and staff were courteous. More

Caitlin in the service department , was charming , very helpful , a cheerful experience . She made me feel like I could have complete trust in Courtesy Chrysler . She even washed my Jeep . I could not ask helpful , a cheerful experience . She made me feel like I could have complete trust in Courtesy Chrysler . She even washed my Jeep . I could not ask for a more honest experience . Thank you Caitlin More

I had my vehicle in for an oil change a week and a half ago. When I book the appointment, they showed two vehicles on my profile. I advised them I had sold one and asked them to remove it. They were 45 mi ago. When I book the appointment, they showed two vehicles on my profile. I advised them I had sold one and asked them to remove it. They were 45 minutes longer doing the oil change then they said they would and they didn’t reset the vehicle at the end of it so I have to make another trip back to have the message on the vehicle reset because it is still telling me I need an oil change now. This is the second time I’ve had to do this with this dealership. When I called today to book a new appointment to have the oil change reading reset they still showed two vehicles on the profile so even though they told me last time, they deleted one it shows today that they did not. The person booking the appointment today said he has deleted it. I will check this later in the week when I go in for the appointment to see if it was actually done this time. I’m also having two screws replaced on the console that have jiggled their way out on their own. They were supposed to do this last time, but they ran out of time because they overbooked appointments so now I’m having to go back a second time to have the work done. The staff at the dealership are all very nice and polite. It seems that people booking the appointments, though are overbooking and not leaving enough time to get the work done which causes delays and multiple appointments for the customers are coming in. This does not lead to the best customer service. Especially when I have to take time out of my work week to get the work done because I can’t do it on a Saturday as the correct technicians do not work weekends. Hoping for a better experience this week when I take my vehicle in. More

The team that attended to me was very professional with a big smile. The customer service is amazing big smile. The customer service is amazing More

Sam and Hisham were patient and very friendly. Great guys by all standards! Thanks guys! Great guys by all standards! Thanks guys! More

Excellent check in processs and fast service. Dealership always gets me working quickly. Would recommend!!!! Dealership always gets me working quickly. Would recommend!!!! More

Some things can only be done by the dealership to get your vehicle fixed. For this reason it is necessary to get it done right. your vehicle fixed. For this reason it is necessary to get it done right. More

In a time where customer service is generally lacking I very much appreciated dealing with Caitlin. Friendly, responsive, knowledgeable, and accomodating. very much appreciated dealing with Caitlin. Friendly, responsive, knowledgeable, and accomodating. More

Amazing communication skills, very polite and helpful. Clinton was super helpful in updating me as much as he could which was very appreciated it. Clinton was super helpful in updating me as much as he could which was very appreciated it. More

They are always helpful and delt with my issues quickly and efficiently. They got my jeep working really well. and efficiently. They got my jeep working really well. More