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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,498 reviews
December 03, 2014
bad.. just bad Had a simply appointment to look at my heater fan sense it was sqeaking. It was booked in at 7 am. I got there filled out the paper work and got a shu Had a simply appointment to look at my heater fan sense it was sqeaking. It was booked in at 7 am. I got there filled out the paper work and got a shuttle. I was told at around noon they would call with an update. No call happened so i called around 1. No one was availble to answer the phone so i left a message as prompted. At 230 i called again and talked to someone that said they were not able to help me because they were not my service adviser. I got a call at 245 saying its been looked at and needs a heater fan. They said they pulled it out at 11 o clock but failed to call me. It is the middle of winter and -15 i need my heater. When i asked why i was not contacted he failed to give me a response and said i would need to reschedule and the parts would not be under warranty even though when i booked the appointment i was told they would be. So i told them to take my veichle out of the shop and the service advisor got mad an hung up on me. I called my dealership in my hometown and the assured me the heater was coverd under my extended warranty plan. I called the service department 10 times and left numerous messages to request a shuttle. I actually had to go on the site and talk with a salesman to request a shuttle. This was at 315. at 5 oclock the shuttle still had not came to get me and i called 5 times tell i got an answer that said he was busy. I ended up late for my class because of it and had to get a cab after my night class to get my veichle. Defintly the worst dealership i have ever been to and i would never recomend it. Understaffed and rude. The shuttle driver that drove me home in the morning was a great and awesome person to be around. I wont ever be back again More
by mxracer1107
Employees Worked With
Joe Tarzwell
December 03, 2014
second purchase This was our second purchase, and again we were very happy with the service. We got exactly what we wanted! Colin was excellent with service and Lanet This was our second purchase, and again we were very happy with the service. We got exactly what we wanted! Colin was excellent with service and Lanette was awesome in finance! We will be back to see Colin in a few years :) More
by stbrundin
Employees Worked With
Lanette Andreas, Colin Wenner
December 03, 2014
The perfect truck for me I went looking for a plain truck without all the bells and whistles, and between manager Justin and our salesman Collin, they found one that suited my I went looking for a plain truck without all the bells and whistles, and between manager Justin and our salesman Collin, they found one that suited my needs. More
by T21brander
Employees Worked With
Lanette Andreas, Colin Wenner
December 03, 2014
Jeep Lease Awesome service. Awesome experience. Jazz has a great deal of knowledge about the product he is selling. Honest and upfront. Keep up the great work Awesome service. Awesome experience. Jazz has a great deal of knowledge about the product he is selling. Honest and upfront. Keep up the great work, Jazz. More
by Parmjit Singh
December 03, 2014
Very understanding and friendly The salesmen was the nicest guy I've talk to in a dealership. Darrell was very understanding and amazingly patient with me my girlfriend, and my newly The salesmen was the nicest guy I've talk to in a dealership. Darrell was very understanding and amazingly patient with me my girlfriend, and my newly born baby boy. Explained everything inside and out with no need to ask questions later. I would highly recommend this dealership to all my family and friends. More
by bmxking98
Employees Worked With
Lanette Andreas, Darrell Sirelpuu
December 02, 2014
Change is Good! Bought a 2013 Jeep Wrangler in Aug 2013 at this dealership. Worst experience ever! I received a phone call this year - they wanted my vehicle. I wa Bought a 2013 Jeep Wrangler in Aug 2013 at this dealership. Worst experience ever! I received a phone call this year - they wanted my vehicle. I was curious, so I checked it out. This time I went in prepared. Didn't recognise anyone. I told them my previous experience, and they really listened! This time, I got a great trade in value - and excellent service! They even listened to my nitpicking and did something about it. They made me feel good about my purchase - finally! Tim went out of his way to get me everything I wanted as quickly as he could. Now I'm in a 2015 Trailhawk! I miss the old vehicle (love the Wranglers!) but I am really happy this time with my purchase! It goes to show that businesses do listen! What an improvement! I would go back again! Thank you Tim! You really listened to my concerns and took great care of me! One of the best experiences I have had! More
by m.schwan.9
Employees Worked With
Timothy Puddifant
December 02, 2014
Great dealership!! Mike is a very personable guy,great product knowledge and a good listener.I would defiantly recommend dealing with Mike Good. Overall I was very satis Mike is a very personable guy,great product knowledge and a good listener.I would defiantly recommend dealing with Mike Good. Overall I was very satisfied and would deal with Mike in the future.Good Job. More
by besauve
Employees Worked With
Lanette Andreas
December 02, 2014
Purchase of a new vehicle My overall experience in purchasing a vehicle at Courtesy Chrysler was great. Colin Wenner, the salesman I dealt with, was knowledgeable and did a gr My overall experience in purchasing a vehicle at Courtesy Chrysler was great. Colin Wenner, the salesman I dealt with, was knowledgeable and did a great job demonstrating the features of the Dodge Journey I purchased. He also showed me around the dealership and introduced me to staff I may deal with in the future. I also enjoyed the negotiations with Justin Chang. Stephan Cheung in finance was a pleasure to deal with and did a professional job in setting up the financial arrangements. More
by G schwartz
Employees Worked With
Colin Wenner
December 01, 2014
Great Experience Tim gave great direction, was courteous, professional and the Courtesy team was fair to deal with. My experience was one of the best I've had! Tim gave great direction, was courteous, professional and the Courtesy team was fair to deal with. My experience was one of the best I've had! More
by ChrisGreen
Employees Worked With
Timothy Puddifant
