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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 26, 2015
Its a Jeep 'Thang' I went shopping for cars with the wife last week, we were looking for something to lower our payments as well as suite the family a little better. We I went shopping for cars with the wife last week, we were looking for something to lower our payments as well as suite the family a little better. We had a Wrangler Sahara and a Ram 1500. Darrel was there waiting for us on the hottest day of the year in a full out suit (commitment). He helped me convince the wife to get a Cherokee, I always wanted one. The Wife loves her vehicle and would never change it now, wont even let me drive it. Darrel went the extra mile when he not only found me my jeep but helped me to hide some negative equity. Darrel hooked me up with Candice in her amazing front office and we got the deal everything wrapped up (Great place for her office). I love my Jeep it the perfect. Thanks to the team for finding it, and bringing it in for me. You will definitely see my friends and I back at your dealer ship. More
by Daniel.Alvares
Employees Worked With
Darrell Sirelpuu
August 25, 2015
They have lost a repeat customer! I don't have enough page here to describe how disappointed I am with my recent experience with Courtesy Chrysler. We have bought three Dodge Caravans I don't have enough page here to describe how disappointed I am with my recent experience with Courtesy Chrysler. We have bought three Dodge Caravans from Courtesy Chrysler over the past 12 years, and after this we will not be back again. I have no complaints with the people we dealt with, but their corporate policies are a lesson in how to lose long term customers. Either we were flat out lied to or the salesperson /service technicians we dealt with are incompetent. We purchased a used Dodge Caravan a number of months ago. At that time we noticed a noise in the from the back of the vehicle (our fault we didn't get it further inspected). When we mentioned this to the salesperson we were told they had replace the rear brakes on the van and it had been fully inspected and passed all their tests (again our fault for believing a salesman). Fast forward to now and the noise continues so we take it to our new mechanic. Within 15 minutes he tells us and shows us the issue, a worn out rear wheel bearing. He tells us there is no way that amount of wear had happened in the time we owned the vehicle and it never should have 'passed their inspection'. He also notes the rear brakes are getting close to needing replacement (even though they had been replaced when we bought it). Our mechanic suggests we contact our dealship (Courtesy Chrysler) to see if this work is covered by our warranty. Instead of giving us an answer over the phone, the Courtesy Chrysler service person tells us we have to bring it in so they can inspect it. My wife dropped off the vehicle and told them what the issues were. It goes round and round through their different departments and we are finally told that they cannot cover the work under warranty. Fine, that's all we wanted was a yes or no answer, we will take the van back to our mechanic to have the work done. Oh, wait we are going to charge you for two hours of diagnostic time ($385). The lady at the service desk told us she would help us out though and only charge us for one hour diagnostic time. All we wanted was a simple yes or no answer regarding the warranty. Instead, we got the privilege of paying $180+ dollars to have Courtesy Chrysler tell us what we told them when we brought it in. On top of that, including these diagnostic fees, Courtesy Chryslers quote is almost double what our mechanic is charging us. I realize that we are not faultless in this, as we should have had it inspected much sooner, but it is the response from the Courtesy Chrysler people that really disappointed me. It was a simple question we asked because we already new the problem, "will you cover this work under warranty?", and for that we get a bill for $180. More
by ccross
Employees Worked With
Kramer Kentziger
August 25, 2015
Amazing service. Great staff Patrick was awesome so deal with. I went in there already knowing what I wanted but what impressed me was how quickly he got the deal done. I left t Patrick was awesome so deal with. I went in there already knowing what I wanted but what impressed me was how quickly he got the deal done. I left three hours later with my new Jeep. But the great service didn't stop there, after the sale was complete he still went over and above to make sure I was happy. Huge thank you to the team at courtesy! They treat you like a friend. That's the way it should be. If you want a no pressure sales guy go see Patrick. More
by AlainD
August 25, 2015
Love the new Ram 1500 Sport. I was very pleased with everyone at the courtesy chrysler dealership, especially Darrel. he was very knowledgeable about the truck and was very helpfu I was very pleased with everyone at the courtesy chrysler dealership, especially Darrel. he was very knowledgeable about the truck and was very helpful throughout the entire process. More
by Truckdude123
Employees Worked With
Lanette Andreas, Darrell Sirelpuu, David Chopp
August 25, 2015
Ahmed does it again! My husband forgot to book his car in for some maintenance. Ahmed squeezed him in, finished on time & gave A+ service! 5 stars for everything (except p My husband forgot to book his car in for some maintenance. Ahmed squeezed him in, finished on time & gave A+ service! 5 stars for everything (except price just cause maintaining a vehicle is expensive) More
by BusyMom:)
Employees Worked With
Ahmed Elnahas
August 23, 2015
Thanks Tim. Amazing service from Tim. Would never deal with anyone else! Very friendly, courteous, and always has my best interest at the forefront of everything. Amazing service from Tim. Would never deal with anyone else! Very friendly, courteous, and always has my best interest at the forefront of everything. Thank you Tim. More
by LisaRichards
Employees Worked With
Timothy Puddifant
August 22, 2015
New Truck sale I was called in from Mackenzie to look at what they had and from the excellent way I was treated by her it was the best sales experience I have ever h I was called in from Mackenzie to look at what they had and from the excellent way I was treated by her it was the best sales experience I have ever had. The knowledge Mackenzie had on the product and respect she showed me as a customer was one of the best parts of doing business with such a professional person. I recommend to anyone if they are looking for a vehicle go to Courtesy Chrysler and find Mackenzie you wont regert it. Thanks again Mackenzie for a great experience and a great price on my new Dodge 1500 Ram Rebel Marc Simard More
by Beagelbro
August 21, 2015
Amazing salesperson amazing finance person Tim and Stephen were absolutely amazing. I have challenging credit but they worked above and beyond to get me into a new truck. They were both very fr Tim and Stephen were absolutely amazing. I have challenging credit but they worked above and beyond to get me into a new truck. They were both very friendly and professional. I would recommend anyone to go see them for your new purchase. More
by Nitroz
Employees Worked With
Timothy Puddifant
August 21, 2015
2015 Jeep Compass Kelly went out of his way to find the perfect vehicle for my family. He was very friendly,extremely knowledgable, listened to what I wanted and answer Kelly went out of his way to find the perfect vehicle for my family. He was very friendly,extremely knowledgable, listened to what I wanted and answered all my questions; exactly what you want in a sales person! I didn't feel pressured into buying something more expensive (my experience at other dealerships) and am very happy with the service I received. I would HIGHLY recommend Kelly to anyone looking to buy a vehicle. More
by SSavage
August 20, 2015
fantastic experience from sales lady First of all the very first time I talked to Maria she was very kind and she was really helpful on my ealier puchase that I didn't know about , a jeep First of all the very first time I talked to Maria she was very kind and she was really helpful on my ealier puchase that I didn't know about , a jeep of course . Thank you to all that I delt with . This is my second vehicle from courtesy chrysler and I'll be back also recommending to see Maria for friends and family . More
by robbienono
Employees Worked With
Maria Gonzales
