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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,494 reviews
April 05, 2016
Ease of service I drove my 2016 Rubicon in for its very first oil change no appointment Amber had my vehicle logged in very quickly advised about an hour was only 45 I drove my 2016 Rubicon in for its very first oil change no appointment Amber had my vehicle logged in very quickly advised about an hour was only 45 min! Jesse was the lube tech was very efficient and not a drop of oil spilled on engine which is great! More
by DEEPDRK
Employees Worked With
Jesse Gilliland, Amber Chan
April 05, 2016
How a truck buying experience should be Scott was excellent to work with he was very accommodating and did everything to meet my needs. I felt very comfortable dealing with Scott and there w Scott was excellent to work with he was very accommodating and did everything to meet my needs. I felt very comfortable dealing with Scott and there was no pressure to buy he was more concerned I was comfortable with my decision. He worked with my time restraints and made sure the truck was ready with all accessories installed on the scheduled delivery date. Excellent experience and would have no problem recommending Scott to any of my friends or relatives. More
by Window man
Employees Worked With
Candace Fediuk, Scott Sinclair
April 04, 2016
Great Service My vehicle was booked for an oil change/filter plus a campaign completion.I met April in the drive thru and I experienced a happy person and was willi My vehicle was booked for an oil change/filter plus a campaign completion.I met April in the drive thru and I experienced a happy person and was willing to assist right away.She arranged for shuttle service and i was off to my office in a few minutes.Upon my return she had all the paper work ready for a signature .I really felt good leaving your dealership thanks to April.Great employee.I will be back to get my other vehicle serviced in the near future More
by sp250guy
Employees Worked With
Joan Burnett, April Thomas
April 03, 2016
Great Customer Service and Would recommend ! Ariel helped and guided me to ensure I found a vehicle that suited my needs. His professional manner and being assertive helped me get the truck I wan Ariel helped and guided me to ensure I found a vehicle that suited my needs. His professional manner and being assertive helped me get the truck I wanted at the right price that fit my budget! Marina (financial manager ) explained fine details and made my experience worry free. She also spent the time to educate me and taught me things i will take with me and remember for a life time .Overall my sales rep, financial manager and sales manager made my experience the best iv had, I will be a repeat customer and would recommend this dealership to everyone!! More
by Jenn Lecours
Employees Worked With
Darrell Sirelpuu, Ariel Buenaventura, Marina Tsvetkov
April 02, 2016
Service Amber Chan booked me in first thing in the morning and was very friendly. When I came to pick up my car once the service was done, Mike Colangeli expl Amber Chan booked me in first thing in the morning and was very friendly. When I came to pick up my car once the service was done, Mike Colangeli explained everything that was done and took my payment. He was very friendly and extremely helpful. I was also joking around with Amber. She had a good sense of humour and was fun. More
by izzyj
Employees Worked With
Amber Chan, Mike Colangeli
April 02, 2016
Good service Nice friendly service center. Mike Colangeli was efficient and knowledgeable He kept me informed of how things were going while I was waiting for my Nice friendly service center. Mike Colangeli was efficient and knowledgeable He kept me informed of how things were going while I was waiting for my car to be serviced. My car was nice and clean and the winter tires were in new clean bags placed carefully in my car when I picked it up. Good job Chrysler. More
by jeff tonge
Employees Worked With
Mike Colangeli
April 01, 2016
Friendly service Got an Oil change, they did it right away and got my truck back in half an hour with no appointment. The staff was friendly and helpful. Got an Oil change, they did it right away and got my truck back in half an hour with no appointment. The staff was friendly and helpful. More
by Brent
Employees Worked With
Neil O'Conner
March 31, 2016
Outstanding focus on relationship and service Went in to just get some information. Instantly was connected and supported in finding the right vehicle price and options. The gents I worked with we Went in to just get some information. Instantly was connected and supported in finding the right vehicle price and options. The gents I worked with went above and beyond what I expected in assisting me with everything from the financing to finding truly the right vehicle. Seamless process and amazing communication. Would come back in a heart beat and would absolutely recommend anyone to purchase a vehicle with this group. Todd and Dave were a great team to support me. Steve was wonderful on the finance side. Overall so impressed! More
by JesseB
Employees Worked With
David Chopp, Steve Tran, Todd Christensen
March 31, 2016
Truck repair First time in a long time I used a dealer for repairs Was very happy with Michael the service adviser I was out of town he kept me informed every st First time in a long time I used a dealer for repairs Was very happy with Michael the service adviser I was out of town he kept me informed every step of the way More
by Truck,larry321
Employees Worked With
Mike Colangeli
March 30, 2016
Unbelievable disrespect from the "Manager" - One week ago (23-Mar) I visited “Courtesy Chrysler Dodge Jeep RAM” in the Calgary Auto Mall just off of Glenmore Trail SE and test-drove 2 different - One week ago (23-Mar) I visited “Courtesy Chrysler Dodge Jeep RAM” in the Calgary Auto Mall just off of Glenmore Trail SE and test-drove 2 different vehicles. I wanted to return with my father to look at a Jeep Patriot, and understand that in order for a dealer to not show a vehicle to other potential buyers that a deposit can sometimes be required. I asked if I could leave a deposit on the Patriot until I could return to have my dad look over the vehicle. I asked if the deposit was refundable and was told yes, so I paid a $500 deposit on the 23rd of March. That same evening, I returned with my father to have a look at the Patriot, and after thinking about it, decided I really wanted an Escape, as this was the vehicle I had been driving up to this point. The sales person was able to find an Escape that had just come in (hadn’t been cleaned or had an inspection yet), so we agreed that we would return to test drive this new Escape, once the vehicle was ready. - On Saturday March 26th, my father and I returned to test drive the new Escape and have a look over the vehicle. There were some concerns, and I wanted to still do some more looking around before deciding to go ahead with this big of a purchase. The salesperson insisted in asking what he could do to stop us from shopping elsewhere and purchase this vehicle today, but we left as we had more vehicles to look at, and agreed that we would be in touch on Monday. - On Monday March 28th, the salesperson called me and asked if their Escape was still in the running, and that it would hurt his feelings if it wasn’t. I explained that I was going to be shopping around some more on Wednesday, and he advised that he would “let me keep looking” and be in touch by the end of the week. - Today (March 30th) I did in fact continue my car shopping, and found a vehicle that I was really happy with. At this point I returned to “Courtesy Chrysler Dodge Jeep RAM” at about 2pm to obtain my $500 deposit back. I waited while the salesperson phoned the finance person, and was then told that they “cannot reverse a debit transaction” and that a cheque would be issued. I asked why that wasn’t explained when the deposit was taken and the salesperson had no answer. I asked to speak to a manager. The manager cam over and said that it was their policy to refund by cheque. At this point I was extremely frustrated at the lack of respect and explained that this should be clearly communicated at the time the deposit is taken from the customer. The manager said he couldn’t go back in time and so it wasn’t his problem. In my frustration I said that I wasn’t leaving until my debit card was refunded or they gave me cash (I have never heard of a debit machine without the capability of reversing funds), and the manager pointed to the lounge and told me to help myself, and that they were open until 9pm. I walked to the lounge and had a sit and called my dad. I decided that if they weren’t going to give me a refund in the method I asked for, that I would take the manager’s business card and leave. After the manager finished a phone call I tried to explain why I was frustrated by their “policy” and lack of communication, and he interrupted me saying that I was being “very confrontational” and had been nothing but rude to him. I explained that I wasn’t confrontational, but was extremely frustrated at how he was treating me as a potential customer. I asked for his business card and a copy of this deposit “policy”. He said that his business cards cost money and he would not waste one by giving me money, and also that there was no policy to show me about the refund-ability of a deposit. He then told me that if I didn’t leave the property he would call the police. I truly have no words for the utter disrespect and attempt at humiliating myself in front of those present, when all I was asking for was the deposit that I had paid. I will never set foot in any Chrysler business again. More
by SerenaYYC
Employees Worked With
Darrell Sirelpuu, Ariel Buenaventura
