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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 24, 2025
Horrible service my vehicle was there for 6 days for a 2 hour invoice. The service advisors need to learn customer service and communication.I was quoted the 190.50 hour but there was no mention of the “ cu hour invoice. The service advisors need to learn customer service and communication.I was quoted the 190.50 hour but there was no mention of the “ customer pay shop charge for repair order” on the last page of invoice. Also the invoice said complimentary wash and that wasn’t even done. I called the next day to inquire and was brushed off about the wash and was told the shop charge is for use of hoist, brake clean, rags etc. xxx my vehicle was connected to their computer. Terrible experience here. More
by Jerry
Employees Worked With
Brian, Kaitlyn and Brandy
October 21, 2025
Excellent service - Anticipated my needs without me asking and stuck with the problem Until It was remedied - And put a plan for future work in place. Fought hard to get work covered by warranty and w asking and stuck with the problem Until It was remedied - And put a plan for future work in place. Fought hard to get work covered by warranty and were successful in doing so! More
by Keith.dundas
Employees Worked With
Caitlin
October 20, 2025
Well the dealership is fine but service was totally rediculus as for a simple oil change and tire rotation it took over 4 hours. I waited at the dealership but this was belone the time frame. On your rediculus as for a simple oil change and tire rotation it took over 4 hours. I waited at the dealership but this was belone the time frame. On your behalf I guess a couple of your service personnel phoned in sick. Your service manager was overwhelmed by the amount of people waiting. More
by del jones
Employees Worked With
Francis Atuh, Luke Knox
October 01, 2025
Courtesy Chrysler’s Service Department is world class - I had a mechanical issue with my RAM late on a Friday. Within an hour the issue was diagnosed and a repair plan made which included arranging for a ren had a mechanical issue with my RAM late on a Friday. Within an hour the issue was diagnosed and a repair plan made which included arranging for a rental vehicle as my truck would be a few days. I’ve been coming to Courtesy to service my RAM for 4 years because they always go above and beyond. More
by Cmtbooth
Employees Worked With
Clinton
