Courtesy Chrysler Dodge Jeep RAM

I was there for my second oil change service since I purchased my vehicle from this dealership and absolutely terrible experience second time even though first time wasn’t very good either. Service ca purchased my vehicle from this dealership and absolutely terrible experience second time even though first time wasn’t very good either. Service called to have the vehicle picked up but never discussed or sent any recommendations services. Once I arrived home, I received recommendations through email/text. Next morning when I drove engine light came on, booked to have it looked at it and when drove into the bay engine light wasn’t on but it had stored codes which were cleared in the drive thru bay and I was told nothing to worry about, it might be caused by weather conditions. Engine light came on again this past Friday evening and Saturday I needed to top up my windshield fluid and when I pop up my engine hood I was stunned to find my engine air filter housing left in open position with all screws left open, not even one screw holding it down so I figured this must be it go the engine light. Inspected the air filter housing myself and tighter screws. Engine light disappeared from dash when I drove next. Even in my very first service I was told that tires were rotated but they never were because my driver side rim was the only rim that had some curb rash and it was still on same spot when I addressed this width service advisor before leaving the parking lot he advised that he would check with technician next morning and get back to me. Next morning I received call saying service technician ensured that rotation was done. I ignored as it wasn’t big deal. This time I feel like maybe it’s time to change my service dealer elsewhere but at the same time this needs to be addressed to Ram Canada as well because if these major issues are being left like this then who knows what’s happening with engine oil ? Are they even changing it with new one ? Are they even changing the engine oil filters ? Are they not simply resetting the dash to reflect service ? So many questions are coming to mind. More

They completed my oil change while I waited. The staff were friendly and helpful. I would definitely go back The staff were friendly and helpful. I would definitely go back More

Friendly and very knowledgeable service advisor, Brandy. Good advise, prompt updates on the provided service. Service was done on time. Good advise, prompt updates on the provided service. Service was done on time. More

I purchases a vehicle from Courtesy remotely, since I live in Sask. I found the sales people hood to deal with, and Gary in finance was very helpful and an all around nice Guy. live in Sask. I found the sales people hood to deal with, and Gary in finance was very helpful and an all around nice Guy. More

Brandy Lanz from service team was excellent she is very knowledgeable about vehicles as she’s a former technician and she personally did a tpms reset which even Costco techs have failed in past knowledgeable about vehicles as she’s a former technician and she personally did a tpms reset which even Costco techs have failed in past More

My Truck was fixed properly and was greeted with a positive attitude and was done at a short time. positive attitude and was done at a short time. More

I was shopping for a new Jeep and visited Courtesy Chrysler with a friend on January 17, 2026, where salesperson Dilraj (“Diesel Dil”) Thind showed me vehicles online within my $31,000–$35,000 budget, Chrysler with a friend on January 17, 2026, where salesperson Dilraj (“Diesel Dil”) Thind showed me vehicles online within my $31,000–$35,000 budget, though none were available on the lot. After test driving a Jeep Compass North that I did not like, he suggested waiting for other vehicles to arrive. When we returned on January 24, he said the pre-owned and demo vehicles had been sold and instead showed us a brand-new, fully loaded Jeep Compass North that had just arrived and could not be started, so I was unable to test drive it. Sales manager Jamie Eye promoted it as a great deal, and after what they described as a discount, the total price was $41,880; they requested a $1,000 deposit and directed me to financial manager Gary Ghaderi, who provided a price breakdown that included a $489 charge for “Courtesy Advantage,” a 24-month insurance policy with a $5,000 theft benefit. When I questioned the charge, Gary said the total price would remain the same whether I accepted the insurance or not and claimed they were not required to provide the breakdown before taking my deposit. After researching Alberta regulations, I learned that a full price breakdown should be disclosed before a customer makes a purchasing decision, and my insurance broker later confirmed similar coverage costs only $60–$70 per year. I then requested a refund of my deposit but was told I had signed a non-refundable agreement; in his final email, Dil accused me of being dishonest for continuing to shop elsewhere and refused to return my deposit. More

Good service team especially briyan . always try his best to resolve your concerns.but regarding the product it needs improvement always try his best to resolve your concerns.but regarding the product it needs improvement More

It was fun to do the bantering back and forth with our salesman at the end of the we both got what we wanted salesman at the end of the we both got what we wanted More

Brian in the service department was excellent to work with. He was professional, knowledgeable, and took the time to clearly explain everything that needed to be done. Communication was great throughout with. He was professional, knowledgeable, and took the time to clearly explain everything that needed to be done. Communication was great throughout the process, and the service was completed as promised. It’s clear he genuinely cares about customer satisfaction. I would absolutely recommend asking for Brian if you’re dealing with the service department. More