Courtenay Mazda

Our New Rav 4 What a pleasure it was to deal with Courtenay Mazda. Our sales person Chantelle Vallaincourt was truly attentive to our needs and in those awkward do What a pleasure it was to deal with Courtenay Mazda. Our sales person Chantelle Vallaincourt was truly attentive to our needs and in those awkward down times when you are usually talking about the weather, Chantelle was able to chat about personal things which allowed the transaction to move along smoothly. Reception was pleasant, the coffee was great and Chad, finance manager explained our financing to a level that I could understand. We battled over the warranty but, my wife is so happy that we took it and again Chad helped us understand why it was so important. Corey and Amanda Sawchuk, the owners, took a personal interest in our sale and delivered an amazing customer service experience after the purchase was complete. We are so happy with our vehicle and we cannot wait to go back for service as the owners really have a top down focus on service and customer experience. If you are looking for a great vehicle in the Comox Valley and want an awesome buying experience, call Chantelle Vaillancourt at Courtenay Mazda. More

"Bloody good service" Chantelle: 9.5 outa 10...she knows what the half point deduction was for ;-) Corey: 10 outa 10....enjoyed our tennis match :-) Logan: 9 outa 10. Chantelle: 9.5 outa 10...she knows what the half point deduction was for ;-) Corey: 10 outa 10....enjoyed our tennis match :-) Logan: 9 outa 10.....just kiddin mate...10 outa 10. Fair, reasonable and exceptional service. Thank you More

Professional no pressure sales Barry took me through the buying process. It all worked out perfectly. I appreciated the "no pressure" sales approach - while at the same time, at Barry took me through the buying process. It all worked out perfectly. I appreciated the "no pressure" sales approach - while at the same time, attentive and had the answers to all my questions. It probably wasn't the easiest deal to get done (maybe not he hardest either) but his patience and friendly demeanor put me in the driver's seat - literally! Barry made this buying experience a positive one. After the deal was finalized he personally took the time to ensure the vehicle was clean and ready to go. More

Wonderful Barry was extremely helpful, professional, personable and went the extra mile to ensure I would be happy with the process of buying my vehicle and goi Barry was extremely helpful, professional, personable and went the extra mile to ensure I would be happy with the process of buying my vehicle and going through the finance approval More

Thank you Mike Milne was very helpful and informative. We had come to see him before and returned to Mazda Courtenay to deal with him. Great Service. Mike Milne was very helpful and informative. We had come to see him before and returned to Mazda Courtenay to deal with him. Great Service. More

Purchase of new CX5 We went to other island Mazda dealerships to discuss trading in our little sporty Mazda for a more practical new CX5. We found Courtenay Mazda to be We went to other island Mazda dealerships to discuss trading in our little sporty Mazda for a more practical new CX5. We found Courtenay Mazda to be the most friendly and accommodating. Kaye and Chantelle were very helpful and awesome at following up. We appreciated the opportunity to sit down with Corey directly to try to get the best deal possible. Thank you! More

Thank you Kaye Burke We went to Courtenay Mazda to get a used vehicle to use on Vancouver Island for short visits. We had very little time since we were there for only a w We went to Courtenay Mazda to get a used vehicle to use on Vancouver Island for short visits. We had very little time since we were there for only a week. I dropped by and asked Kaye if I could take a few cars for a test drive so that I could narrow down a vehicle search for when my husband arrived. Kaye asked all the right questions and was able to help narrow the search. I then took the cars for a test drive. She was very accommodating, sent us necessary information to help us with our choice. Kaye listened and heard what both my husband and I wanted. We cannot recommend her enough and were pleased with our experience with Courtenay Mazda. Great dealership with well informed courteous staff. Thank you again Kaye. Sincerely, Pauline & Bill More

Friendly and easy Barry Davis provided outstanding service today in helping me buy a used car. My experience today was pleasant, easy, and friendly from start to finish Barry Davis provided outstanding service today in helping me buy a used car. My experience today was pleasant, easy, and friendly from start to finish. More

New car buying experience This was my first new car purchase in over 25 years. Sales person was very professional. Spent more than I wanted to but love car I got (Mazda3 Sport This was my first new car purchase in over 25 years. Sales person was very professional. Spent more than I wanted to but love car I got (Mazda3 Sport GT). When it came time to sign papers I felt like uncomfortable because of sales pressure to buy additional coverage for service and warranty. I bought the warranty which is probably good but at time of closing would have enjoyed process more by paying for the car shaking hands and going home. I realize it was done the way dealers want it done but I just felt I had to keep my hand on my wallet. More