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Country Hills Toyota

Calgary, AB

2.1
205 Reviews

20 Freeport Landing NE

Calgary, AB

T3J 5H6

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205 Reviews of Country Hills Toyota

December 16, 2024

I waited nearly 2 years for a car and when i got it they charged me approx. $3000 over mrsp, i was going to buy the new 4runner limited from them in 12 months but no way now! More

by J Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rajpal
Dec 17, 2024 -

Country Hills Toyota responded

It's disappointing that your experience fell short of expectations. We strive for efficiency and transparency throughout the purchasing process, and we apologize for any inconvenience caused. Please reach out directly if I can further assist you. Thank you, Brian Schmidt - General Manager - (403) 290-1111

October 19, 2024

I had been struggling for the past one month to get a warranty work completed on my Toyota Highlander. I had called service department for almost 15 times, went to the shop and talked to service represen More

by jsandhu5569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service
Oct 21, 2024 -

Country Hills Toyota responded

I'm sorry to hear about your frustrating experience. It sounds like we've fallen short in providing the timely service and communication you deserve. I would like to personally assist you with this matter, so please reach out when it's convenient for you. Thank you, Brian Schmidt - General Manager - (403) 290-1111

October 12, 2024

I have been a CHT customer for over 15-years and have had consistently positive experiences. This May I bought a 2024 TRD Pro 4Runner and had several modifications made to the build (window tints, custom bum More

by paul hartzheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanif Kanji, Kyle Fargo
Oct 15, 2024 -

Country Hills Toyota responded

Paul, thank you for your loyalty and fantastic feedback! We're delighted to hear that Hanif, Kyle, and the service team at Country Hills Toyota have consistently provided a great experience. Enjoy your new 2024 Toyota TRD Pro 4Runner with all its custom features!

Oct 15, 2024 -

paul hartzheim responded

Thank you and I have been enjoying my 4Runner very much. Re my post I had also meant to give a shout out to Jiven from service who’s helped on my first service appoint on the 4Runner and for several years for my previous Sequoia.

September 24, 2024

I bought a car from them. Use their service for many years. Collect info and my experience with the service. I do not how to comment on the service. They have tried to withdra More

by Diesel
Recommend Dealer
No
Employees Worked With
cannot remember
Sep 24, 2024 -

Country Hills Toyota responded

This feedback is concerning to receive. We strive for transparency and excellent customer service, and it's disappointing when we fall short. We'd like the opportunity to address these issues directly with you and ensure a better outcome moving forward. Please reach out at your convenience. Thank you, Brian Schmidt - General Manager - (403) 290-1111

August 30, 2024

I highly commend country hills toyota as I never felt neglected and the support was amazingly incredible! By the help of Ms flory Daloos, Cyndee Martinez and Bryan who were so great and did splendid cust More

by loren ropan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flory Daloos, Cindee Martinez, Naheed Shivji
Aug 30, 2024 -

Country Hills Toyota responded

Loren, we're delighted to hear that Flory, Cyndee, and Bryan provided you with such exceptional service at Country Hills Toyota. Thanks for the wonderful feedback! Enjoy your new car!

August 07, 2024

Update: 07 August 2024 Subsequent to my negative review here on 27 May, Brian responded to my review and asked me to contact him. I tried to contact him over the phone on 29 July, I left my cell pho More

by faamir1969
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Aug 08, 2024 -

Country Hills Toyota responded

I'm truly sorry for the lack of follow-up communication on our end. This is certainly not the level of service we strive for, and I apologize for the oversight. Please call me directly again or email me, if I missed your call my apologies but I don't have your contact information. Thank you, Brian Schmidt - General Manager - (403) 290-1111

July 13, 2024

The salesmen are sleazy, the service personal are disrespectful. You book an appointment and have to wait like 2 hrs to get your vehicle in. I would recommend Stampede or Charles Glen toyota, profess More

by sinthujan balakrishnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naheed Shivji
Jul 22, 2024 -

Country Hills Toyota responded

We apologize for the negative experience you had with our team. We strive to provide professional and respectful service, so it's disappointing to hear we missed the mark. If you're willing, please reach out directly so we can address your concerns further. Thank you, Brian Schmidt - General Manager - (403) 290-1111

July 10, 2024

I request to the Alberta government to suspend the license of the COUNTRY HILL TOYOTA Am very frustrated to writing this review about country hills Toyota’s nonsense mechanic? It was mid of the Apri More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sam/jivan
Jul 22, 2024 -

Country Hills Toyota responded

Ali, I'm truly sorry to hear about your frustrating experience. This is definitely not the level of service we aim to provide and I apologize for any inconvenience caused. I'd like to discuss this further with you and find a way to resolve the issue. Please reach out when you can. Thank you, Brian Schmidt - General Manager - (403) 290-1111

Jul 22, 2024 -

Ali responded

Thanks a lot for your response, and I apologize. I apologize to you as well. You know my car is a family car. You did not work properly and even did not compensate you were supposed to.

Jul 22, 2024 -

Ali responded

You supposed to call me directly, calling relatives is inappropriate. If have concerns first listen to me why I am frustrated. Call me on 4034830591. Ali.

May 27, 2024

My two vehicles are serviced at Country Hills Toyota. Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this we More

by faamir1969
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
May 28, 2024 -

Country Hills Toyota responded

It's disappointing to hear about your repeated issues after servicing and the lack of resolution offered. We value long-term customers like yourself, and this is certainly not the experience we aim to provide. I'd appreciate it if you could reach out directly so we can address these concerns properly. Thank you, Brian Schmidt - General Manager - (403) 290-1111

March 28, 2024

I just bought a new 2024 Tacoma and the purchase process was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota. More

by r. Johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh Phan, Naheed Shivji
Mar 28, 2024 -

Country Hills Toyota responded

We're so glad to know your Tacoma purchase process at Country Hills Toyota was a great one. Thanks for recommending us, and enjoy the new ride!

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