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Concept Ford

Georgetown, ON

4.8
206 Reviews

361 Guelph St

Georgetown, ON

L7G 4B6

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206 Reviews of Concept Ford

October 19, 2019

Fixed a valve in the emission system Great service. I always use this dealer. They do a great job. Prompt and polite service. Great great great best in class service. Hugh Samson More

by Hugh Samson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Perl
September 28, 2019

The Service Department Rocks! They were very helpful, kind, polite and knowledgeable. They followed up when they said they would. This was a great experience. And ... I love my For More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal Khan
September 25, 2019

Regular service. Had the works done. Airbag inflator recall done as well. Front left and right tie rod ends replaced as well. I was well pleased with the service an More

by AM Carney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal, Tyler and Jim
September 23, 2019

First service visit not my last to Concept Ford Took my Escape for its first oil change and was more than pleased. Easy to make an appointment in my time frame, sercewhen I got there was friendly an More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter
August 30, 2019

Crap car worse service 2 nd set of shocks in 18 months just over 30000 km. Was in 4 times for the same noise as last time shock had to be replaced. Staff talked tome like I More

by Fedup 119
Recommend Dealer
No
Employees Worked With
Jim. Service manager
August 23, 2019

AIR BAG RECALL REPLACEMENT I nervous about getting the recall work done so i asked that the team please take some extra care and "look after" BOSS 302. And they did. The S More

by fordf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM AND CHRIS
August 08, 2019

Waited all day I booked a month in advance to have an oil change in a company work vehicle at 7:30 a.m. so that I could be off and running to work early, I figured i More

by Qwerty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
July 19, 2019

Execelent service Friendly helpful knowledgeable very informative good at schedule called to inform about repairs called with update on repairs called when repair was More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service
July 17, 2019

Ford Focus It’s always a pleasurable experience taking my cars into Concept Ford in Georgetown. From Sales to Service this is a top notch Dealership so much so More

by KFitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
June 21, 2019

Amazing John Elliot was a delight to deal with. His customer service and knowledge are elite. We were so pleased with his professionalism with some car issue More

by Tara17glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Elliot
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