Columbia Chrysler
Richmond, BC
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611 Reviews of Columbia Chrysler
Great service Great customer service, Alicia was very helpful and found me exactly what I was looking for. Best experience I have ever had at a dealership. Have rec Great customer service, Alicia was very helpful and found me exactly what I was looking for. Best experience I have ever had at a dealership. Have recommended to all my friends and family. More
Alicia is the awesome. If every had someone like Alicia working there, then buying a car would be so easy. I can't recommend her and Columbia Chrysler enough. Her product If every had someone like Alicia working there, then buying a car would be so easy. I can't recommend her and Columbia Chrysler enough. Her product knowledge is impeccable. More
Good job I got my Wrangler with a very good deal, and I like that sales, very kindly and patient with any of my questions. They show the passion for their care I got my Wrangler with a very good deal, and I like that sales, very kindly and patient with any of my questions. They show the passion for their career. More
Great people Great sales person and all people at columbia chrysler especially Ferdie also i thinks the person from the manufacturer he was great guy and experts Great sales person and all people at columbia chrysler especially Ferdie also i thinks the person from the manufacturer he was great guy and experts on the product More
Great Experience! Everyone on the team there went the extra mile to make my purchase go smoothly. I would definitely recommend Columbia Chrysler to my friends and famil Everyone on the team there went the extra mile to make my purchase go smoothly. I would definitely recommend Columbia Chrysler to my friends and family. Especially Kevin To!!! More
Great Customer Service By far the best experience I have ever had with a car dealership. Great team effort on all sides of the dealership. Strongly recommend it to all my fr By far the best experience I have ever had with a car dealership. Great team effort on all sides of the dealership. Strongly recommend it to all my friends and family More
Didn't want my business I attempted to contact Luke the general sales manager by phone, and I even visited the dealership in person, and he never did call back or even show h I attempted to contact Luke the general sales manager by phone, and I even visited the dealership in person, and he never did call back or even show himself when I came in. Business must be really good to not even meet with me in the showroom. I moved on to another dealership with great results. Bye bye Columbia Chrysler. Kevin B. More
"Columbia Chrysler, gouging people for decades!" That should be the company's slogan. Second trip out there from Maple Ridge. First visit they tried to gouge, second visit they tried to gouge while a That should be the company's slogan. Second trip out there from Maple Ridge. First visit they tried to gouge, second visit they tried to gouge while at the same time blatantly insulting our intelligence. Here's a deal for ya... 2010 car listed there for $27488.00 with "wiggle room" in the price. You know that famous line of "wiggle room"? LOL! Then comes their oh so realistic offer for our trade in, 2014 Charger with 12,000kms on it in new condition - $15K LOL! A car that we had 3 other dealer offers of $20k for it one of which was, you guessed it, Columbia Dodge from our first visit a month ago! Then after I laugh at them and tell them that, they magically want to give us $20k for it 5 minutes later! But as for the "wiggle room" for the 2010? Oh geez we can't do that, it's the lowest priced car in Canada of course! Probably the universe. I get more wiggle room from my xxx in the morning. So had we jumped on their first unbelievably fair offer we would have paid upwards of about 7K OVER the asking price! DUUUUUH OK BOSS WE'LL TAKE THAT DEAL!!! I could go on but in the end we presented them with a proper, fair price in which case they didn't want anything to do with. They'd rather just wait for the next chump that they hope will overpay for their already overpriced cars. The whole experience was a joke as is Columbia Dodge. BTW clean up the million smoke butts and garbage along the north side of your lot. At least try to show a bit of class. It's friggin' disgusting. I'd give a star rating but there's no minus column. More
Worse dealership in town. M.I.B.B. Worse dealership in town. I bought a brand new mini van from there and started have engine problem after 3 weeks. Took it back and was treat M.I.B.B. Worse dealership in town. I bought a brand new mini van from there and started have engine problem after 3 weeks. Took it back and was treated as if i did not have any real issue. Had the same problem after 2 weeks, again i was given the same treatment. had my van in service for 1 week. Having the same problem the 3rd, took it in again and still given given the same lousy treatment. People there don't know customer service skills. They are there just to take your money. The sales person i dealt with did not give me all the information i needed. I made a big mistake by buying from there. DO NOT BUY YOUR VEHICLE FROM THIS DEALERSHIP OR ELSE YOU WILL BE SORRY!!! More
management needs to be re evaluated This dealership is absolute garbage. If i could rate them less than a single full star i would! I have bought 3 vehicles from this dealership and br This dealership is absolute garbage. If i could rate them less than a single full star i would! I have bought 3 vehicles from this dealership and bring in many recommendations that have ended in sales for these fools yet management still shows me snobby attitude whenever I go in for service or to buy another vehicle. I can't forget to mention how xxxx the prices are. You can walk into any other dealership and get a better deal than what this dealership offers. Recently, I went in to purchase a couple new vehicles and got the same xxxxty service as always. Now, let me take a moment and mention the reason I kept going back; The salesman I deal with is awesome and tries to do everything he can to help me and make sure I get the best deal possible, but the management on the other hand are a bunch of stuck up pieces of xxxx that need to be re evaluated and fired! One particular manager that stands out as a complete xxxxxxx is JON. He took our deposit, backed out of the original agreement and vehicle we had agreed upon and tried to give me a vehicle that was convenient for him. Then when we questioned him and asked for our deposit back, he continued to SWEAR at us on the phone and threatened to not return our money. JON, your a piece of xxxx that doesn't know customer service skills at all and I hope your higher ups read this review and re- consider having you represent their dealership. I feel bad for the sales men there, most of them are honestly super nice. But that doesn't matter if the management sucks xxxxx. DO NOT BUY YOUR VEHICLE FROM THIS DEALERSHIP. More