Columbia Chrysler

Buying van was ok, oilchanges and servicing are terrible Buying my grand caravan was an alright experience, the problem starts with the service department! It repeatedly takes them three to five hours holdi Buying my grand caravan was an alright experience, the problem starts with the service department! It repeatedly takes them three to five hours holding my vehicle hostage to do a simple oil change, add anything else to that and it will take even longer. This happens any day of the week busy or slow, 5 or more oil changes so far and I'm pissed they still haven't sped up at all. Part of my van pricing was free oil changes for life but it dosnt seem worth it if I have to waste most of a day doing it, back to using reliable mr lube again! More

Great experience Dustin was super helpful, very knowledgeable and friendly. He showed me the vehicle in great detail, sent a video when I wasn't able to come in, even Dustin was super helpful, very knowledgeable and friendly. He showed me the vehicle in great detail, sent a video when I wasn't able to come in, even offered to pick me up! Then he came in early to accommodate me. Also, No surprise hidden costs which was a huge bonus! More

Friendly and patient I found that the service personnel was ver friendly and willing to answer any questions and concerns I had. He was very patient and answered my questi I found that the service personnel was ver friendly and willing to answer any questions and concerns I had. He was very patient and answered my questions really well. More

Great customer service This dealership has a great service department. I've spoken to the service manager a number of times regarding my vehicle for different issues and he This dealership has a great service department. I've spoken to the service manager a number of times regarding my vehicle for different issues and he has been the most helpful out of any past dealings I've had with other companies. They are honest and the management goes above and beyond to satisfy their customers. Good job Chrysler! More

Bought a new 2016 Jeep Renegade Trailhawk After emailing the Dealership initially, We had a response in the manner requested. Overall experience was good, a little slow at times but they are b After emailing the Dealership initially, We had a response in the manner requested. Overall experience was good, a little slow at times but they are busy and buying a car is never too quick. Dustin was a great help, Easy to talk to and Work with. Dustin is not pushy and does his very best to get you what you want and asked for. Thanks :) He was even nice enough to throw in a couple goodies at the end. 5 STARS FOR DUSTIN!!! Only complaint we have is the Inventory seems to be unorganized and not sure if the Managers are aware of what is in stock and features of the vehicles they ask the Salesman to show the Customer. After test driving the Cherokee first, We slept on it and then wanted to check out the Renegade. We ended up getting the Trailhawk version. Which is a great choice for anyone looking for a Compact Off-Road SUV that is still at home commuting around town in a comfortable relaxed manner. Positive note about the FCA is the amount of ways you are able to get a vehicle customized to your own need. Oh and having In-House Insurance is a great Bonus, This should be more of a normal operation for dealerships Nation-Wide. Thanks for all your help and We love the Jeep :) Nicole & James More

Top notch Great service. Carrie was really kind and helpful throughout my visit. Her having answers to all of my questions reflects the amazing quality of the e Great service. Carrie was really kind and helpful throughout my visit. Her having answers to all of my questions reflects the amazing quality of the entire company. More

Fantastic Vehicle and Sales Experience I had the pleasure of purchasing a new 2017 Chrysler Pacifica (8 seater Stow 'N Go) from Columbia Chrysler. We have been dreaming of a car like this I had the pleasure of purchasing a new 2017 Chrysler Pacifica (8 seater Stow 'N Go) from Columbia Chrysler. We have been dreaming of a car like this (as we have a large family) for years and it has finally arrived. Our sales consultant, Anson Wang, was aware of our requirements before it was available and kindly kept an eye out for one when the new model arrived at the dealership so I can take one for a test drive. He listened well, was very responsive, professional, courteous, and friendly, and quite knowledgeable about the features of the new vehicle when I test drove it which was comforting. The dealership was very accommodating and respectful of our needs, style/color of vehicle we wanted, and budget, and helped us/kept us informed throughout the sales, ordering, delivery, and purchase/financing process (with Howard Yu). Great service overall. Thanks Anson and Howard and team at Columbia Chrysler. More

Excellence all-around!! Buying a vehicle can often be intimidating, and confusing. But luckily for me, I went to Columbia Chrysler, where they treated me with respect, and w Buying a vehicle can often be intimidating, and confusing. But luckily for me, I went to Columbia Chrysler, where they treated me with respect, and where their sales staff are able to take their time and find the perfect match for me. My wife likes Jeep. And they a couple years back, they gave us a great deal with her Wrangler. And the Service Department has always treated her well!! I like Jeep too. And just recently, they were able to find me a great Patriot that fit my needs... all without pressure or anything negative to the experience. My sales reps Alicia & Guri were awesome, understanding, patient, and funny :) And Laura from their Business department, was equally great to work with... I left feeling positive and appreciated. I'm a stickler for excellent customer service. Treating the customer well, respecting our needs, and over-delivering... are things every company needs to strive to provide their clients, to make us feel appreciated... and Columbia Chrysler achieved that perfectly!! Thank you all for such a positive experience.. it means a lot :) More

good people the best buying experience ive ever had at a car dealership they went above and beyond guri and the other guys are helpful and not pushy an awesome ex the best buying experience ive ever had at a car dealership they went above and beyond guri and the other guys are helpful and not pushy an awesome experience all around nice job guys I will tell anyone looking for a car to come to you thanks to all of you More

anson a amazing sales Thanks for amazing sales anson and Jackie . They are good person help me to get new car. Best service for me. They're passion,friendly, enthusiasm. Be Thanks for amazing sales anson and Jackie . They are good person help me to get new car. Best service for me. They're passion,friendly, enthusiasm. Best wishes to you guys. Thank you guys again. More