Columbia Chrysler
Richmond, BC
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611 Reviews of Columbia Chrysler
Such a great experience! Seamless from the start! I decided I was ready to upgrade my Jeep and discovered Jerry Mavroudis had relocated to Columbia Chrysler. I had dealings with him prior and he alwa I decided I was ready to upgrade my Jeep and discovered Jerry Mavroudis had relocated to Columbia Chrysler. I had dealings with him prior and he always made me feel comfortable and was a NO pressure type of salesman. So happy I went to Columbia Chrysler as Jerry made my experience seamless and stress free. All the employees I had dealings with there made me feel welcome and comfortable (like they were inviting me into their home). Jerry is honest, endearing, outgoing and I would recommend him to all my friends and family. And I will obviously continue to see him when I am ready to upgrade again. Thank you Jerry for always taking such good care of me and making me feel like "family". Thank you also to Ryan for making the "sign on the dotted line" process easy to understand and comfortable. More
Great experience I was so impressed with Jerry’s knowledge and patience for answering all my questions. The dealership has a big selection of all kinds of vehicles. I I was so impressed with Jerry’s knowledge and patience for answering all my questions. The dealership has a big selection of all kinds of vehicles. I would certainly recommend Columbia Chrysler More
2017 Ram 1500 Laramie Fast and friendly service, responded quickly to answer my questions, had truck washed and ready for test drive, helped me add a few options I wanted t Fast and friendly service, responded quickly to answer my questions, had truck washed and ready for test drive, helped me add a few options I wanted to the deal, followed up after sale to match sure I got everything I wanted More
Extremely poor Had an issue with the compressor assembly on Dodge Ram 1500 eco diesel. Had at cdn tire and they were unable to re engage the suspension system as a r Had an issue with the compressor assembly on Dodge Ram 1500 eco diesel. Had at cdn tire and they were unable to re engage the suspension system as a result of the proprietary code that Chrysler won’t release to them.( they threw cdn tire under the bus). Then found out dodge sold cdn tire a faulty compressor assembly and the dealership wouldn’t refund them the money. I then waited over a week to get my truck back and they still didn’t fix it at Columbia dodge. After finally getting the vehicle back I all of a sudden have a new major problem with the truck over heating, no problems for 160,000 kms and then now another huge one In one week after they had it, they work on it blaming it not being serviced, when in fact it was regularity services by Langley Chrysler ( threw them under the bus as well). Then say it’s fixed, I drive it for 1 day, only 1 day to and from work and it over heats. I open the hood and there are parts missing from my engine!!!!! Then they tell me it’s either the head gasket or egr but will cost me 8 hours of labor to just find out why the truck is over heating.Another week in their shop waiting for the part.. I finally get the truck back and AGAIN missing parts from my engine. I call and ask where the parts are and oh it’s beside his desk, and ask me to drive all the way there to get it. Instead they just dropped it off and I had to install it. If there was a -5 they would get a -5, I have photos of the parts not being installed. More
very professional without the sales type pressure From initial contact to final sale all the staff.. sales, insurance, and service personnel were very professional and attentive. There was no typical From initial contact to final sale all the staff.. sales, insurance, and service personnel were very professional and attentive. There was no typical sales pressure which was the deciding factor for myself ..the vehicle was presented clean and as a bonus sold with a full tank of diesel.. just great and particular thanks to Jay Harold for a fine job and prompt replies to numerous emails .. I was an out of town buyer thanks again .. job well done More
Great experience buying car thanks to Tano! I recently came to Columbia Chrysler looking for a small used hatchback. Tano was very helpful in showing me their inventory and telling me the pros a I recently came to Columbia Chrysler looking for a small used hatchback. Tano was very helpful in showing me their inventory and telling me the pros and cons of each vehicle and what I could expect from them. Tano was very patient letting me decide which car I was interested in and when I had decided on one I felt that he worked to get me the best deal I could get on it. This was my first ever car buying experience and I had been dreading it but Tano was very personable and not at all the stereotypical used car salesman making the experience much more pleasant. Very happy with my service and purchase, thanks again! -Jim H More
Purchased a Ram1500 By far some of the best customer service you will get. Not a typical dealership where you discover multiple hidden scares along the way. Each staff me By far some of the best customer service you will get. Not a typical dealership where you discover multiple hidden scares along the way. Each staff member my family and I interacted with were polite and professional. The entire process was transparent and explained in detail. Go see Dustin and Luke for the best price around! More
Easiest purchase ever Every person I dealt with at Columbia Chrysler management-sales-financing and insurance were more than professional, they were not compartmentalized Every person I dealt with at Columbia Chrysler management-sales-financing and insurance were more than professional, they were not compartmentalized - shifting me from dept. to dept. They made sure that they communicated so I did not have to follow up with confirmations on payment and insurance. I BOUGHT MY VECHICLE ON LINE - I have purchased a lot of product on line - never a car. I had been looking at this Fiat for over a month (I know the make and the options and the driver comfort a Fiat offers.) After communicating with Jay Harold I felt confident in dealing with Columbia Chrysler. The purchase was easy they delivered the car to me on Vancouver Island with title and insurance papers ready to sign. I can't fully express my delight with way this purchase was so smoothly accomplished. I am a senior and have purchased many autos - this is the best auto purchasing experience I have ever had. My Fiat is exactly what was advertised, and the after purchase service looks like it is going to be just as good. More
2019 Ram Sport 1500 From the moment I received a phone call from FJ regarding the kind of truck I wanted it was a perfect transaction. FJ really brought me exactly what I From the moment I received a phone call from FJ regarding the kind of truck I wanted it was a perfect transaction. FJ really brought me exactly what I wanted. After a smooth test drive the purchase was fast and efficient. FJ took the time to make sure I was happy with every part of the truck including throwing in some beautiful floor mats. He’s continued to communicate since the purchase and from The get go he was not even close to all the stereotypes we as buyers are used to with car salesman. Thanks again FJ!! Jordan More
Awsome purchase It's my second car that I purchased at Columbia Chrysler. Nima was a awsome salesman. My family is very happy with the new car. I would recommend with It's my second car that I purchased at Columbia Chrysler. Nima was a awsome salesman. My family is very happy with the new car. I would recommend with 5 stars. More