Columbia Chrysler

I purchased a Used car from them last year . I was promised that they had ordered a color pen for me to cover up some scratches and marks on car . It’s been over a year and no one has bothered w I was promised that they had ordered a color pen for me to cover up some scratches and marks on car . It’s been over a year and no one has bothered with me Continuously received text messages from the manager Iyad for promotions and I have replied many times he does not reply Called and spoke to a finance manager and he said he would forward my message to Iyad who is a manager to follow up with me and again never bothered The previous manager I dealt b with when I purchased my car his name was Sunday and he was great and attentive . Seems like this new manager and dealership and sales rep only care to sell you something for their commission and then don’t bother with you after I’d would never go back and buy anything from this place !! More

We purchased a Honda CR-V from Columbia Chrysler in Richmond. Received excellent service from our sales rep, Tano. No pressure, courteous, knowledgable, answered all of our questions. We are very happy Richmond. Received excellent service from our sales rep, Tano. No pressure, courteous, knowledgable, answered all of our questions. We are very happy with the way everyone at CC treated us. Thank you Tano. We love our Honda CR-V! More

Tano was first class and I recommend him as a salesman. As nice as they all were I still feel cheated and my concerns after they were paid were ignored. My mistake for trusting them. First class dealership As nice as they all were I still feel cheated and my concerns after they were paid were ignored. My mistake for trusting them. First class dealership but they are out to make money and not friends. Know your stuff because they will rob you if they can. I now have to spend 700 out of pocket for an exterior detail that was supposed to be done by them. This is on me for trusting them. Would I buy again after shady negotiations and interest rates manipulation? The answer is NO. That being said Tano, Sunday and Gilbert were all first class. Arminder as much as I liked him I felt he could have done much better. It's a business and all smiles and friendly on your your way in but once the deal is done it is basically screw you. That is my experience and I promised them I would expose what happened. Spending 49 grand total for a vehicle that whoever detailed it got a film or haze over 90% of my Jeep. It was not the same Jeep I had seen a week earlier or as pictured. Something happened and I do not know what. The response of a 2-1/2 year old vehicle will all look like that is absurd. So people know your prices, options etc but trusting this dealership is not something I can honestly recommend. Honestly after this negative review I still very much like all the people I met there especially Tano whose hands were tied in the final paint decision. Sunday the finace fellow was awesome and Gilbert the insurance fellow was great as well. Hey Arminder was very nice too but unfortunately I do not agree with his paint decision especially when I pointed out cement like substances from bird poop on my roof after the deal was done. They knew it was there and did nothing. I am needing the whole roof cut polished and waxed to make it satisfactory, not happy one bit, hence the rant here. They could have done better! More

Excellent service! ! Great communication with Tano who helped every step of the way for a fantastic vehicle purchase, as well as Sunday who was a wonderful help when fin ! Great communication with Tano who helped every step of the way for a fantastic vehicle purchase, as well as Sunday who was a wonderful help when finalizing the deal. Would highly recommend to anyone looking to purchase a vehicle! More

At first I felt good about them but not so sure now. I had them do a ceramic coating on the car at a cost of $1800.00 dollars that I paid for and they refused to give me the receipt. Under the front air I had them do a ceramic coating on the car at a cost of $1800.00 dollars that I paid for and they refused to give me the receipt. Under the front air dam was dirty under the rocker panels and rear diffuser was dirty as well you’d certainly think for the cost I paid don’t you think it would be at least washed…. I feel the ceramic coating was not done. So kinda negative feeling towards this dealership. I paid give me the receipt don’t you think? More

My sales agent was Mohamed Ali ! ! He is the most upbeat professional! Very courteous and friendly. I was greeted with a big smile at the door and knew right away I came to the righ ! He is the most upbeat professional! Very courteous and friendly. I was greeted with a big smile at the door and knew right away I came to the right place. He’s very knowledgeable and made my car buying experience easy and very fun! I’d be glad to recommend Mohamed Ali to all my friends and family! More

This is our 6th purchase and transaction at Columbia Chrysler and 3rd time under Justin and Kiwo. All I can say is generally, they have always been amazingly exceptional all the way from queries down to Chrysler and 3rd time under Justin and Kiwo. All I can say is generally, they have always been amazingly exceptional all the way from queries down to close deal. They have always been amazing with all the services with all the staff for making our transactions possible and stress free. Justin and Kiwo totally deserves all the recognition for their priceless efforts. Kudos for these two and for the company. More

My sales rep Tano was a pleasure to deal with. He was quick to reply to my texts and always gave accurate information when requested. This is the second truck I have purchased from Tano and I foun He was quick to reply to my texts and always gave accurate information when requested. This is the second truck I have purchased from Tano and I found the experience to be straightforward and easy going. Would recommend him to anyone. More

This is my 3rd vehicle purchase from Tano Vieyra at Columbia Chrysler and it’s always the best experience. He’s super knowledgeable on the market and understanding all the complex aspects of purchasing Columbia Chrysler and it’s always the best experience. He’s super knowledgeable on the market and understanding all the complex aspects of purchasing a vehicle, but he also takes the time to personalize your experience and you can trust he will find you a fit that works with your circumstances. He works harder for his clients than anyone I know, and it’s never just about the sale for him. More

Tano was patient with our process. Thank you for the phenomenal customer service! 5 stars to Columbia Chrysler Thank you for the phenomenal customer service! 5 stars to Columbia Chrysler More