City Buick Chevrolet Cadillac GMC Ltd.
Toronto, ON
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347 Reviews of City Buick Chevrolet Cadillac GMC Ltd.
The service was excellent as usual from bringing the vehicle into the service bay to having the work completed on the same day especially in a timely manner vehicle into the service bay to having the work completed on the same day especially in a timely manner More
Faruk Tilly has been our service man for years. He is kind, helpful and always explains what we need fixed. We always get excellent service and will always deal with City as long as he is there. His exce kind, helpful and always explains what we need fixed. We always get excellent service and will always deal with City as long as he is there. His excellent customer service skills are an asset for City. More
I've been a happy customer of this dealership for 30 years. Always had good service and the staff has always been very friendly and helpful! All your service advisors are extremely knowledgeable and go years. Always had good service and the staff has always been very friendly and helpful! All your service advisors are extremely knowledgeable and go out of their way to explain the "tech. mysteries" to me, an old fashioned 76year old woman. More
I first would like to compliment my service consultant, he was excellent as always. He and the dealership provided quality work and timely service. Work was free re the new vehicle gift, and was quickly do he was excellent as always. He and the dealership provided quality work and timely service. Work was free re the new vehicle gift, and was quickly done. All fantastic!! More
Very friendly service. It was a pleasure dealing with Farouk. Vey knowledgeable Gave me options as my winter tires I brought were not the correct size. Thank you Farouk. Vey knowledgeable Gave me options as my winter tires I brought were not the correct size. Thank you More
Best service for my Acadia ANYWHERE. LOVE THESE GUYS! Always give me the straight answer and try to help when things get costly. I trust them only for my Acadia Always give me the straight answer and try to help when things get costly. I trust them only for my Acadia More
Faruk was professional and friendly . He made the check in easy . He is knowledgeable and explains the procedure and service available . I was kept aware of what needed to be done and the cost and time req in easy . He is knowledgeable and explains the procedure and service available . I was kept aware of what needed to be done and the cost and time required. More
I am disappointed at the failure to honor the 1year service warranty for GM dealership work. I came in to check the engine light code P0017 which I had read through my own OBD reader, I told the servi service warranty for GM dealership work. I came in to check the engine light code P0017 which I had read through my own OBD reader, I told the service advisor, this same code appeared with the previous owner back in Feb 2020 and the vehicle was serviced for same code (showed the papers) and the solenoids were replaced. When the vehicle was taken in, I was not told that I will be charged for the diasgnotics (i assumed this to be the case due to repeat code P0017). However, when my vehicle was returned suggesting timing chain replacement, I was asked to pay $169.99 for diagnostics. I did make a point of telling the advisor that the code was same P0017 as in Feb so at the minimum I would have expected the cost for diagnostics should be covered. To may utter dismay he declined. I decided not to pursue with the work, I am sure there are other dealerships in GTA who have much better approach on costing. I remain More
Very friendly staff. Very concerned about the situation I was in. Very eager to help. The problem was fixed and brought back to like new condition. was in. Very eager to help. The problem was fixed and brought back to like new condition. More
I always bring my car here for servicing - I am always happy with the service. I have been worried about bringing it in during COVID but I watched them clean my car before entering so I was very satisfied happy with the service. I have been worried about bringing it in during COVID but I watched them clean my car before entering so I was very satisfied. More