City Buick Chevrolet Cadillac GMC Ltd.

On Oct 29 we brought a 2021 new Tahoe from City Buick. Unfortunately, we were very disappointed with the customer service provided by the salespeople. The car was not clean when we received it. What's mor Unfortunately, we were very disappointed with the customer service provided by the salespeople. The car was not clean when we received it. What's more, the screw cap at the passenger handle was missing, and a plastic cover cleat was broken underneath the 3rd row seats. The car clearly did not go through a proper pre-delivery inspection. Over 10 days after we picked up the car, we’re still waiting for the parts and we have not received any call or communication from the dealer. Prior to closing the sale, we were also promised a full tank of gas, but noticed the fuel gauge showed only a quarter tank left when we hopped in the car. We went back to ask the salesperson, who brushed us off and redirected us to the sales manager; we then asked the sales manager and he said that GM did not offer full tanks of gas anymore. The sales manager was rude when we brought up these issues, which we discovered after we paid for the car. We were disappointed at how two-faced the sales manager was, as he had been polite and accommodating but only before we closed the sale. My husband and I had a very bad experience with this GM dealer, which is incredibly regrettable as we are big fans of GM Chevrolet. More

Faruk Tully the service advisor was very pleasant very helpful and very efficient. Charlie Sonego the mechanic was extremely thorough, knowledgeable and gave me expertise. Completely satisfied.. Excellen helpful and very efficient. Charlie Sonego the mechanic was extremely thorough, knowledgeable and gave me expertise. Completely satisfied.. Excellent service. More

Angelo was friendly and had the work completed on time and advised what was recommended to have done. Price was fair, and check out was quick and advised what was recommended to have done. Price was fair, and check out was quick More

Very professional and accommodating. I very satisfied with my service consultant Kiefer Robinson. Kiefer has always made me feel comfortable that I am dealing with someone who values me as a customer. with my service consultant Kiefer Robinson. Kiefer has always made me feel comfortable that I am dealing with someone who values me as a customer. More

I arranged an appt at a specific time. Showed up early and was told the wait for a simple oil change was 2 hours. The appt was with the front end greeter not the oil change. Disappointed and will not retu and was told the wait for a simple oil change was 2 hours. The appt was with the front end greeter not the oil change. Disappointed and will not return again More

Knowledge, reliable and responsive dealership. Well organized and on time.. Faruk was very friendly and looked after all the details. He followed up a couple of times to keep us informed about the pro organized and on time.. Faruk was very friendly and looked after all the details. He followed up a couple of times to keep us informed about the progress. Which was appreciated. More

Very welcoming. On time appointment. They even wash the car post service. XXXX CXCC CCC CCCC CCCC CCCC CCC C CCC CCCCCCC NBNN MMM KSJ car post service. XXXX CXCC CCC CCCC CCCC CCCC CCC C CCC CCCCCCC NBNN MMM KSJ More

Angelo was Awesome. As soon as we got out of our Vehicle there he was coming out to meet us. Test Drove a few vehicles Angelo was very knowledgeable and patient. Finally settled on The Cadillac which I there he was coming out to meet us. Test Drove a few vehicles Angelo was very knowledgeable and patient. Finally settled on The Cadillac which I absolutely Love. Headed to Dylan in Finances He is also a great asset to your Team Very kind & understanding of what Coverages I could afford and not get in too deep I really appreciated being treated So Special Ty so much Keep up the Great Work Ford Sucks More

Very good service at dealership but they are a bit slow. Otherwise it’s a great place to buy and have car serviced. Can their top sales rep is always there for advice. Otherwise it’s a great place to buy and have car serviced. Can their top sales rep is always there for advice. More

I had a chance to deal with Wali Siddiqui for the first time, regarding service to my Acadia, and I was very impressed. He was very friendly, and the service experience he provided was excellent. I apprec time, regarding service to my Acadia, and I was very impressed. He was very friendly, and the service experience he provided was excellent. I appreciated the detailed information I was provided at each step regarding the work that needed to be done, and the fact that he did his best to keep my costs to a minimum. Thanks! More