Charlesglen Toyota

Hala is the best! My husband and I purchased our first new vehicle from Hala Saaid, at the Charlesglen Toyota in Calgary. She was absolutely wonderful! Hala was able t My husband and I purchased our first new vehicle from Hala Saaid, at the Charlesglen Toyota in Calgary. She was absolutely wonderful! Hala was able to answer all our questions, and she had a lot of patience to deal with us. We really appreciated how she did not rush us and that was able to explain all the options that we had. More

Charlesglen Toyota is great. I am offering this almost unsolicited review of the fine people I met during my used car buying experience recently, I purchased a beautifully detaile I am offering this almost unsolicited review of the fine people I met during my used car buying experience recently, I purchased a beautifully detailed and well presented vehicle for my Daughter on her 21st. birthday. My sales-person: Sean Nixon was very professional in our negotiations and it was a genuine pleasure in the process of securing a fair and equitable price on the vehicle. I truly believe that Sean went the extra mile to ensure that both parties felt completely satisfied with the final price..... well at least i did anyway. Both my Daughter and I are very pleased with the deal. Overall, and in summation, what can be a somewhat stressful experience became an enoyable one. Sincerely, TJB More

New RAV4 SE 2017 This is our four vehicle that we have purchased from Charlesglen Toyota.. We are very happy with the great service from all the employees at Charlesg This is our four vehicle that we have purchased from Charlesglen Toyota.. We are very happy with the great service from all the employees at Charlesglen, it is always a positive experience going there. The staff seem very happy to be working there. More

Buying My First Car My parents had bought a Highlander previously. Everyone was great, helpful and friendly. Paul was the first person we met and was there every step of My parents had bought a Highlander previously. Everyone was great, helpful and friendly. Paul was the first person we met and was there every step of the way from beginning to end. Mark was also great when giving me the walk through for my Rav 4. More

Thank you :) Never a wasted time with Hala and Wes. Hala walked us through in choosing the right vehicle depending on our budget and our preference..to getting ap Never a wasted time with Hala and Wes. Hala walked us through in choosing the right vehicle depending on our budget and our preference..to getting approved c/o Wes, and taking home our family vehicle whom we named HOPE. Now we're enjoying our Toyota. Thanks again Patient Hala and Jolly Wes! ..This won't be the last but a lasting relationship with your Team Toyota! More

Hala the best!! Hala is an amazing person, we went to check some of the vehicles for our family and she was the only person that approached to us and giving us the be Hala is an amazing person, we went to check some of the vehicles for our family and she was the only person that approached to us and giving us the best experience!!! Hala you're the best!!!! Lilia & Andy More

Above and beyond service and attention to detail Just had one of the best customer service experiences, perhaps ever (in any industry). Dan W. (Service Advisor) is outstanding for his enthusiastic c Just had one of the best customer service experiences, perhaps ever (in any industry). Dan W. (Service Advisor) is outstanding for his enthusiastic customer care, and his attention to detail. Brought my vehicle in for regular maintenance and a key fob issue at the same time. Dan offered to fix the key himself, and when it turned out to be an unexpected electronic glitch, he personally arranged a follow-up appointment, and work with technicians to ensure the tricky problem was solved at no extra cost. Well worth taking your Toyota for a service here. More

Knowledgeable and Friendly The sales staff is knowledgeable of what they sell. Over a period of about three weeks I looked at three vehicles before deciding which one to buy. Du The sales staff is knowledgeable of what they sell. Over a period of about three weeks I looked at three vehicles before deciding which one to buy. During this time I was always met with a friendly smile and never pressured into making a quick decision. 😎 The followup evening at the service department "Getting to know your Toyota" was very informative. More

Perfect experience I had been looking for a car for a week and everywhere I went they wanted me to adapt to their terms for the car instead of hearing my requests and ge I had been looking for a car for a week and everywhere I went they wanted me to adapt to their terms for the car instead of hearing my requests and getting something I could get. I got into Charlesglen Toyota just before close time. Right after I entered the door Hala Said greeted me and right away she asked what was I looking for, I told her my budget and that I was looking for a specific car but for something that I could manage price wise. She pointed me to the different options I could get for my budget I asked for some quotes for the cars, she got them right away. She even ran to get me a test drive even after closing time. I had a really good experience all the way from sales to service. Overall I can say I felt heard, I felt that they were getting me what I wanted not the other way around, and also I felt safe and comfortable to take the decision to buy. More

Awesome! When I got in, all of the staff was very friendly and willing to help. The sales team worked collaboratively and I never felt as though I was getting When I got in, all of the staff was very friendly and willing to help. The sales team worked collaboratively and I never felt as though I was getting the stereotypical 'car-sales man' pitch that was apparent at some of the nearby dealerships. My sales rep listened to my questions and concerns and made sure that I was getting the best vehicle to suit my needs, not just any vehicle on the lot. He was well researched into the cars I test drove, even when they weren't Toyota's. Finally, since this was my first vehicle purchase I brought my father with me, and when I asked questions, other dealerships would look at him to answer, Paul, the sales rep, acknowledged that this was my purchase and always spoke directly to me. I found this very comforting. Overall, Charlesglen made this experience joyful and easy, they ensured that I was well taken care of and excited about my first major purchase. More