Charlesglen Toyota

Buying my new car was a joyful experience! I have been a customer of Charlesglen Toyota since 1991! I kept my first Camry for 11 years and just replaced my 2002 Camry for a brand new Corolla LE I have been a customer of Charlesglen Toyota since 1991! I kept my first Camry for 11 years and just replaced my 2002 Camry for a brand new Corolla LE. This dealership is outstanding. From reception to service, to financing, sales and the shuttle drivers I have NEVER encountered one employee that I did not like. In purchasing my new Corolla I dealt with Mike Loritz in sales. He was personable, knowledgable, patient and a pleasure to work with. I did not feel pressured and he was able to clearly explain my options in order for me to make the best decision for myself. The day I went to pick up my car Mark gave me all the time I needed in order to familiarize myself with all the car's features. I always tell people what an amazing dealership Charlesglen is. Thank you Charlesglen for decades of wonderful customer service. You are the best! More

Couldn’t be happier Paul was very helpful and knowledgeable. Everything I had requested was delivered. Paul assured me that I would love the vehicle and he was right. I’d Paul was very helpful and knowledgeable. Everything I had requested was delivered. Paul assured me that I would love the vehicle and he was right. I’d defienatlely purchase from Paul in the future More

A pleasant professional experience. Paul from Charles Glen Toyota was a very knowledgeable and professional sales person. His knowledge of the vehicle we test drove was extensive. He wa Paul from Charles Glen Toyota was a very knowledgeable and professional sales person. His knowledge of the vehicle we test drove was extensive. He was not pushy and we felt like we were given all the information we needed and no silly tactics to make a sale. Great experience all around! More

Excellent purchase experience This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked h This is the second used Rav 4 we have purchased from Tyler Medland at Charlesglen Toyota in the past two years. We simply contacted Tyler and asked him to keep his eyes open for the type of vehicle we were looking for. With absolutely no pressure, Tyler contacted us whenever a vehicle came in that he thought might be a good fit for us. We really appreciated the fact that Tyler worked hard to find the right vehicle for us, and negotiated respectfully to get us a fair deal. Without a question, we will return to Charlesglen when looking for another vehicle due to the excellent customer service we have received from everyone we have dealt with. More

Paul Phil Jim Allison and Kim Experience and Garnett The above individuals were instrumental in making our experience exceptional. Why? Because they were all efficient and friendly and knowledgeable wit The above individuals were instrumental in making our experience exceptional. Why? Because they were all efficient and friendly and knowledgeable with great sense of humours. The day we took delivery of our Rav 4 was so exciting but so much fun we were talking about it long after we left with the perfect vehicle for us. We appreciate all of the team and would recommend everyone to go to Charlesglen, More

Great buying experience. No Pressure I found the sales staff very friendly without making me feel like I was being stalked. I knew the model I wanted and Ashley helped me without pressu I found the sales staff very friendly without making me feel like I was being stalked. I knew the model I wanted and Ashley helped me without pressure. I did end up with a great car and now I have to learn all the incredible things it will do for me. I also know if I need help Ashley or Jim will help me in that area. Look forward to dealing with Charlesglen for hopefully another 9 years. More

Purchase of 2018 Rav 4 Hybrid Our buying experience was easy and enjoyable. Information was presented in a helpful way, as opposed to a high pressure tactic. Their industry knowle Our buying experience was easy and enjoyable. Information was presented in a helpful way, as opposed to a high pressure tactic. Their industry knowledge is excellent, and they took the time to understand our needs. Both Mark and Phil returned calls and emails promptly, we appreciated their excellent communication. More

A complete pleasure! Paul Gorsline was very professional, friendly and informative. We took 2 models for a test drive and Paul explained all of the options & features for Paul Gorsline was very professional, friendly and informative. We took 2 models for a test drive and Paul explained all of the options & features for each model. I never felt pressured, as Paul allowed me ample time to consider my options and therefore make the decision that was best for me. My experience was hassle free and a complete pleasure. I will definitely recommend Paul & Charlesglen Toyota to my family and friends. I am happy to give Paul Gorsline a 5+Star rating! Karen More

A helpful, friendly experience. My first experience with this company was 13 years ago when I bought my much loved Camry ..Nine years later I leased a Rav and last month I drove off My first experience with this company was 13 years ago when I bought my much loved Camry ..Nine years later I leased a Rav and last month I drove off in my second leased Rav. At all times I received courteous helpful service from staff and never felt pressured to make a decision before I was ready.. I don't hesitate to recommend this company to friends and family. Best wishes and thanks to all of you. More

Exemplary customer service From the moment we walked through the main entrance, we were greeted/asked about our specific requirements and all was set into motion. Sales, finance From the moment we walked through the main entrance, we were greeted/asked about our specific requirements and all was set into motion. Sales, finance and parts department were SO professional, NO pressure and presented things in a clear/concise fashion. Purchased a beautiful 2014 Tacoma (reconditioned to the point it seemed new). Without embellishment, this was the best experience/vehicle acquisition. Charlesglen Toyota has a well deserved reputation, they treat you with respect/honesty which is a rarity these days. Thank you More