Charlesglen Toyota

Great buying experience. No Pressure I found the sales staff very friendly without making me feel like I was being stalked. I knew the model I wanted and Ashley helped me without pressu I found the sales staff very friendly without making me feel like I was being stalked. I knew the model I wanted and Ashley helped me without pressure. I did end up with a great car and now I have to learn all the incredible things it will do for me. I also know if I need help Ashley or Jim will help me in that area. Look forward to dealing with Charlesglen for hopefully another 9 years. More

Purchase of 2018 Rav 4 Hybrid Our buying experience was easy and enjoyable. Information was presented in a helpful way, as opposed to a high pressure tactic. Their industry knowle Our buying experience was easy and enjoyable. Information was presented in a helpful way, as opposed to a high pressure tactic. Their industry knowledge is excellent, and they took the time to understand our needs. Both Mark and Phil returned calls and emails promptly, we appreciated their excellent communication. More

A helpful, friendly experience. My first experience with this company was 13 years ago when I bought my much loved Camry ..Nine years later I leased a Rav and last month I drove off My first experience with this company was 13 years ago when I bought my much loved Camry ..Nine years later I leased a Rav and last month I drove off in my second leased Rav. At all times I received courteous helpful service from staff and never felt pressured to make a decision before I was ready.. I don't hesitate to recommend this company to friends and family. Best wishes and thanks to all of you. More

A complete pleasure! Paul Gorsline was very professional, friendly and informative. We took 2 models for a test drive and Paul explained all of the options & features for Paul Gorsline was very professional, friendly and informative. We took 2 models for a test drive and Paul explained all of the options & features for each model. I never felt pressured, as Paul allowed me ample time to consider my options and therefore make the decision that was best for me. My experience was hassle free and a complete pleasure. I will definitely recommend Paul & Charlesglen Toyota to my family and friends. I am happy to give Paul Gorsline a 5+Star rating! Karen More

Exemplary customer service From the moment we walked through the main entrance, we were greeted/asked about our specific requirements and all was set into motion. Sales, finance From the moment we walked through the main entrance, we were greeted/asked about our specific requirements and all was set into motion. Sales, finance and parts department were SO professional, NO pressure and presented things in a clear/concise fashion. Purchased a beautiful 2014 Tacoma (reconditioned to the point it seemed new). Without embellishment, this was the best experience/vehicle acquisition. Charlesglen Toyota has a well deserved reputation, they treat you with respect/honesty which is a rarity these days. Thank you More

Friendly, Honest, Helpful, and Trustworthy My family has been a long time customer of Charlesglen since 1999. Recently, we have brought two RAV4s: a 2015 model and a 2018 model. We are impress My family has been a long time customer of Charlesglen since 1999. Recently, we have brought two RAV4s: a 2015 model and a 2018 model. We are impressed with the friendly atmosphere. The staff, particular my Product Advisor Edmund Lam, are honest and patient in listening to our needs and provided valuable guidance for our understanding of all features of the vehicles. More

5th car from Charlesglen Our family now drives 3 Corollas and I'm now on my 2nd Tacoma. Great service and easy purchase process keeps us coming back. Thanks Pau G! Our family now drives 3 Corollas and I'm now on my 2nd Tacoma. Great service and easy purchase process keeps us coming back. Thanks Pau G! More

Friendly, respectful and trustworthy We buy all our cars and do all our service here at Charles Glen. In fact, I won't go anywhere else. The people are genuine, and treat you like famil We buy all our cars and do all our service here at Charles Glen. In fact, I won't go anywhere else. The people are genuine, and treat you like family. and they go above and beyond the expected. I can't believe I am so lucky to live so close to this fantastic dealership. More

New yaris I've always had good service at Charlesglen Toyota and Paul and Jim did an excellent job this time around as well. I will definitely come back and rec I've always had good service at Charlesglen Toyota and Paul and Jim did an excellent job this time around as well. I will definitely come back and recommend them to friends and family. More

Wonderful Team The sales team that I dealt with were great. Knowledgeable, friendly and very patient with the questions I asked. Since I was from another province, The sales team that I dealt with were great. Knowledgeable, friendly and very patient with the questions I asked. Since I was from another province, there were many problems which were solved. The finance lady was superb and very helpful. All in all, great experience. More