Charlesglen Toyota

Yaris to Matrix to Rav This is my 3rd vehicle with Charlesglen Toyota and every purchase I have been extremley happy. I started with the Yaris in 2007 then upgraded to the M This is my 3rd vehicle with Charlesglen Toyota and every purchase I have been extremley happy. I started with the Yaris in 2007 then upgraded to the Matrix in 2010 and then finally to the Rav 4 ( which I have wanted for many years). Love driving my new car and love dealing with a dealership who I have a relationship with. They always take care of me. Sara More

Its a terrible place to shop I always end up spending money! I have bought two cars from toyota in the last three years. MIke Loritz sold me both my truck and car. He's an excellent guy to deal with when purchas I have bought two cars from toyota in the last three years. MIke Loritz sold me both my truck and car. He's an excellent guy to deal with when purchasing a vehicle. But from personal experience all the departments are good. They're professional to deal with, friendly and honest. Ive had alot of work done to my truck in the last year, both modifying it and maintenance and yes once in a while a mistake was made but the dealership was honest and the mistake was corrected every time. You end up leaving the dealership with all questions answered and piece of mind your vehicle is as reliable as they are. More

Helpful and reliable I found them very helpful people and I felt there like home. My test drive was over 80 km! Even after I wasn't sure about size of Sequoia and my garag I found them very helpful people and I felt there like home. My test drive was over 80 km! Even after I wasn't sure about size of Sequoia and my garage size, so my sales person drove it to my home to make sure it fits. Overall I recommend them for sure. I have to mention that before here I went to Stampede Toyota, the guy that I had appointment with even didn't show up! And no one was interested to help us,... More

Toyota a complete fulfilling experience Great showroom. Friendly knowledable staff. Transparent dealing. Good choice of vehicles. We are back for the third time in 4 years. Satisfaction g Great showroom. Friendly knowledable staff. Transparent dealing. Good choice of vehicles. We are back for the third time in 4 years. Satisfaction guaranteed. A great way to start a new year More

Excellent experience The people at CharlesGlen Toyota were friendly and informative. No pressure and a great product. Picking up my vehicle was easy and the staff was able The people at CharlesGlen Toyota were friendly and informative. No pressure and a great product. Picking up my vehicle was easy and the staff was able to answer all of my questions More

4 Runner Toyota - With Jhonson - Excellent It was good experience with Jhonson. ( Sales) . We may can give 10/10 for his services. He was explaining the details of the different models and its It was good experience with Jhonson. ( Sales) . We may can give 10/10 for his services. He was explaining the details of the different models and its cost. More

good dealer Friendly environment. Good vehicle. Dealer is willing to help which is very appreciated. As usual finance depth tried to sell more stuff which is hi Friendly environment. Good vehicle. Dealer is willing to help which is very appreciated. As usual finance depth tried to sell more stuff which is his duty. More

Courteous and honest salesperson I give 5 stars to the salesperson, Stephen Chan! He was so courteous and I felt his honesty from his answers on my questions. He made me decide so eas I give 5 stars to the salesperson, Stephen Chan! He was so courteous and I felt his honesty from his answers on my questions. He made me decide so easily on buying the vehicle. More

Best experience in car buying so far From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward From the salesperson Johnson, to Alex in finance and the delivery experience representative Jim, was a pleasant experience all round. Looking forward to having my car serviced by their outstanding service department. More

Exceptional Customer Service and Honesty We were very impressed from the time we arrived at the dealership the first day to the time we went back to pick up the Van. Warm reception from emplo We were very impressed from the time we arrived at the dealership the first day to the time we went back to pick up the Van. Warm reception from employees and courteous Sale advisor made a lasting impact on our first visit. Unlike other places we had gone before, the Sales advisor, Edmund knew the car we were going for once we mentioned our names. He cordially took us to test drive the car which he had pulled it from the lot to the front to show his readiness, and as soon as we returned, he walked us through the car records in a very professional way. He answered each question with integrity and willingly offered to research what he did not have at hand. The presentation of information about the car and professional discussion created confidence in us that he was very honest, straightforward and pleasant to work with. Edmund provided financial options patiently and even willing to work with us through the steps and what we had in our budget. When we went to pick up the van, we were treated with a lot of respect and we fell that we were part of the company. Mark at the delivery room as well as the Used car manager provide us with an amazing customer experience. They had thoroughly inspected the car and we were impressed by their undivided attention throughout our visit. The last warm statement and wishes from Kurt made a lasting impression. We will definitely recommend this dealership!! More