Carter Honda

Great Customer Service Very impressed with the customer service we received recently when we had our car in for a repair. The shop was able to quickly diagnose and repair t Very impressed with the customer service we received recently when we had our car in for a repair. The shop was able to quickly diagnose and repair the issue. More

Purchased Lexus GX460 Thanks Aryan, your word is your bond! Love the truck and appreciated you looking after the second key that you had committed to, Best regards Thanks Aryan, your word is your bond! Love the truck and appreciated you looking after the second key that you had committed to, Best regards More

Always consistently great. Always friendly and accommodating when I make my appointment. Bill is very knowledgeable and always asks questions about the cars service needs. He re Always friendly and accommodating when I make my appointment. Bill is very knowledgeable and always asks questions about the cars service needs. He remembers details like recalls when I don't. He has great attention to detail and he makes me feel like a valued customer. Thanks Bil andl thanks service Centre. More

Awesome Quick, no fuss easy to drive up and leave car and most often serviced right away always nice and pleasant to deal with work on cat is always good Quick, no fuss easy to drive up and leave car and most often serviced right away always nice and pleasant to deal with work on cat is always good More

Great experience! I had spent a couple of months test driving a number of cars in the crossover SUV category. When I walked into Carter Honda, I met Joe. He was very I had spent a couple of months test driving a number of cars in the crossover SUV category. When I walked into Carter Honda, I met Joe. He was very helpful and really easy going. We went for a couple of test drives. Joe was consistent, really knowledgable, and really patient while I was making my final decision to purchase a 2017 CRV. Overall, it was an awesome experience. Upon closing, Sabrina was equally as professional. My experience was 'easy'. All of the guys in the sales centre were nice and helpful. Thanks guys! I love my new Honda! More

Great Services I am able to get my car back per schedule and there is a report come with the invoice to show what has been checked and the status. I am able to get my car back per schedule and there is a report come with the invoice to show what has been checked and the status. More

Purchased Certified Pre-owned 2012 Honda Civic Coupe I was set on purchasing a used 9th Generation Honda Civic and looked online and in person at many Honda/non-Honda dealerships as well as private selle I was set on purchasing a used 9th Generation Honda Civic and looked online and in person at many Honda/non-Honda dealerships as well as private sellers. Came across a 2012 Honda Civic Coupe Ex at Carter Honda and it was in great condition for a 5 year old vehicle. I initially enquired about the vehicle online and I received a prompt response the next day providing me with the Carproof and service inspection records. Stephen assisted me in person and was friendly and not pushy like some of the other sales people I came across during my research. The Civic I tested was the best conditioned vehicle (for the Ex trim) I had seen across many Honda dealerships (including Surrey, Port Moody, White Rock, Burnaby) and I went back the next day to negotiate pricing. The only negative about the experience was that I paid a higher price than I wanted to (inexperience with negotiation as it's my first car) for the vehicle as the dealership wasn't willing to negotiate a lower price nor throw in any other perks (such as oil change or service credits). Still it was pleasant experience and for the right car I would come back to the same dealership. More

great service friendly customer service. explained what was going on with the car. was very knowledgable and organized. wouldn't hesitate recommending carter honda friendly customer service. explained what was going on with the car. was very knowledgable and organized. wouldn't hesitate recommending carter honda to any of my friends and family. More

The service was friendly, informative and honest I had an appointment booked for my airbag recall. I am from Quebec and Carter Honda was my first BC Honda dealership. The dealership lot was almost I had an appointment booked for my airbag recall. I am from Quebec and Carter Honda was my first BC Honda dealership. The dealership lot was almost full, but the technician Raymond helped me park my Civic, he told me to also bring in my insurance papers to save me a trip back outside since it was raining heavily. My service advisor, Chris was very easy to deal with. When I entered he had instantly acknowledged me as I did not know who I should address once I was inside. He helped me understand more about the airbag recall replacement and that it would take approximately an hour. Fortunately, the airbag was replaced and complete in about 40 minutes which was even better. I was in and out without the feeling of being taken advantage of as I don't know much about cars. Will return again in the future when service is due. Merci More

Fantastic and Professional This was my first experience with Carter Honda and the Honda product generally. I have been an Audi customer for the past 10 years. I was pleasantly s This was my first experience with Carter Honda and the Honda product generally. I have been an Audi customer for the past 10 years. I was pleasantly surprised by the high level of professionalism, product knowledge and service received by Lyle and Carter Honda, and I would recommend them to any person looking at buying a new or used vehicle. More