Carter Honda

Were efficient and informative. Explained a breakdown of all the costs. Able to get car back in a timely manner in timeframe I was told. all the costs. Able to get car back in a timely manner in timeframe I was told. More

Andy made the process of buying a new car very easy. The whole staff financial/insurance made the for buying a car in these weird times easy and efficient. whole staff financial/insurance made the for buying a car in these weird times easy and efficient. More

I am in hospital at the moment and Patrick, the service advisor, the the cashier, whose name I regrettably didn’t get, helped me arrange snd pay for a service appointment on May 29, 2020. Great service, advisor, the the cashier, whose name I regrettably didn’t get, helped me arrange snd pay for a service appointment on May 29, 2020. Great service, Alex Dodic More

First Class treatment even for minor work. A high-pitched squeal was coming from under the hood of my '92 Accord. I suspected the alternator belt was worn or didn't have enough tension and A high-pitched squeal was coming from under the hood of my '92 Accord. I suspected the alternator belt was worn or didn't have enough tension and after an unsuccessful attempt to replace the belt myself I decided to take it to a professional. I'm very happy I made the decision to chose Carter. The Service Department didn't grumble at me for providing the belt I'd purchased elsewhere. I appreciate their understanding and willingness to do so. (I know some places would likely give you grief for bringing in a part not purchased from them.) When I dropped the car off I had prepared myself for a day or two turnaround for the service. They offered a round-trip shuttle to-and-from my work. Add to that, Carter Honda had the replacement done in under 3 hours! The shuttle driver (unfortunately I misplaced his name) was safe, efficient and fantastic, and we had a great conversation during the trip. All the people I dealt with performed their work well and were outgoing and polite. This made the entire experience with Carter a stand-out overall. At the front counter I dealt with Patrick who was energetic, friendly and answered all my questions. (As a novice, it would have been appreciated if a service person had briefly explained the replacement and if there were any issues but when I checked under the hood and saw the shiny new belt, then hopped in the car and the engine turned over without any irritating squealing I was overjoyed and confident in the work done.) More

Expensive but fine The reason I rate Carter so highly is the excellent service Carolyn and I get from Bill Glavis. We trust Bill with decisions on what we need and how The reason I rate Carter so highly is the excellent service Carolyn and I get from Bill Glavis. We trust Bill with decisions on what we need and how it is to be done. Bill reflects the excellent service we have received from Carter Honda for over 40 years! More

My First Service For My 2019 Honda Clarity I took my new 2019 Honda Clarity To Carter Honda for its first service yesterday morning. Work was completed in a highly satisfactory manner in the t I took my new 2019 Honda Clarity To Carter Honda for its first service yesterday morning. Work was completed in a highly satisfactory manner in the time frame they promised. This is the second car I have purchased from Carter (2014 Honda Accord Hybrid) and my service visits have been very positive A special shoutout to Marcelo for his friendliness and help More

Excellent service I brought my car in to switch my winter tires out. Bill Glavis noticed my car hadn't had an alignment down in 3 years. He suggested I have it done I brought my car in to switch my winter tires out. Bill Glavis noticed my car hadn't had an alignment down in 3 years. He suggested I have it done and the car turned out to be out of alignment. Marcello, your driver who took me home and picked me up is very courteous and a pleasure to talk to. I appreciate all the steps you've taken to minimize the covid-19 threat. More

Great job booking through Michelle for the service call and shuttle assistance. Check in with Mark was efficient and the car was ready in a timely manner. and shuttle assistance. Check in with Mark was efficient and the car was ready in a timely manner. More

Excellent and friendly Professional, Courteous, and friendly. Easy to deal with your team. Thank you. This is for a recall work and a repair under warranty. My 2nd time deal Professional, Courteous, and friendly. Easy to deal with your team. Thank you. This is for a recall work and a repair under warranty. My 2nd time dealing with your team. More

Excellent service from BILL GLAVIS Excellent location / great service Bill Glavis is very knowledgeable and professional. It is always a pleasure to deal with him. Only negative is Excellent location / great service Bill Glavis is very knowledgeable and professional. It is always a pleasure to deal with him. Only negative is prices are expensive. More