Carter Honda

Always friendly and knowledgeable advice and service This was my first service on my new 2019 CRV which is about the 10th Honda from Carter Honda in over 35 years, after trying other makes with which I a This was my first service on my new 2019 CRV which is about the 10th Honda from Carter Honda in over 35 years, after trying other makes with which I always had at least one serious disappointment. With Carter Honda I have NEVER had a disappointment! More

Honest, reliable service Bill G. delivered on the Schedule B service (plus brake fluid and coolant change) for my low mileage (53k km) 2008 CRV, to keep it running in tip-top Bill G. delivered on the Schedule B service (plus brake fluid and coolant change) for my low mileage (53k km) 2008 CRV, to keep it running in tip-top condition. Thank you Carter Honda! More

While initially it was hard to get hold of the proper location due to COVID, I have always received good service at this location and this time was no exception. The gentleman at the desk made sure that location due to COVID, I have always received good service at this location and this time was no exception. The gentleman at the desk made sure that everything went smoothly and efficiently. Thank you. More

Satisfactory. My service adviser os Mr. Glavas. His communication with me is courteous and friendly. I receive efficient and very satisfactory Service.Bringing my t My service adviser os Mr. Glavas. His communication with me is courteous and friendly. I receive efficient and very satisfactory Service.Bringing my two cars over annually is a proof that I am happy. More

Overall very satisfied The salesman was fairly new but worked hard to get the information we needed and to follow up on some outstanding issues that were eventually resolved The salesman was fairly new but worked hard to get the information we needed and to follow up on some outstanding issues that were eventually resolved to our satisfaction. More

Were efficient and informative. Explained a breakdown of all the costs. Able to get car back in a timely manner in timeframe I was told. all the costs. Able to get car back in a timely manner in timeframe I was told. More

Andy made the process of buying a new car very easy. The whole staff financial/insurance made the for buying a car in these weird times easy and efficient. whole staff financial/insurance made the for buying a car in these weird times easy and efficient. More

I am in hospital at the moment and Patrick, the service advisor, the the cashier, whose name I regrettably didn’t get, helped me arrange snd pay for a service appointment on May 29, 2020. Great service, advisor, the the cashier, whose name I regrettably didn’t get, helped me arrange snd pay for a service appointment on May 29, 2020. Great service, Alex Dodic More

First Class treatment even for minor work. A high-pitched squeal was coming from under the hood of my '92 Accord. I suspected the alternator belt was worn or didn't have enough tension and A high-pitched squeal was coming from under the hood of my '92 Accord. I suspected the alternator belt was worn or didn't have enough tension and after an unsuccessful attempt to replace the belt myself I decided to take it to a professional. I'm very happy I made the decision to chose Carter. The Service Department didn't grumble at me for providing the belt I'd purchased elsewhere. I appreciate their understanding and willingness to do so. (I know some places would likely give you grief for bringing in a part not purchased from them.) When I dropped the car off I had prepared myself for a day or two turnaround for the service. They offered a round-trip shuttle to-and-from my work. Add to that, Carter Honda had the replacement done in under 3 hours! The shuttle driver (unfortunately I misplaced his name) was safe, efficient and fantastic, and we had a great conversation during the trip. All the people I dealt with performed their work well and were outgoing and polite. This made the entire experience with Carter a stand-out overall. At the front counter I dealt with Patrick who was energetic, friendly and answered all my questions. (As a novice, it would have been appreciated if a service person had briefly explained the replacement and if there were any issues but when I checked under the hood and saw the shiny new belt, then hopped in the car and the engine turned over without any irritating squealing I was overjoyed and confident in the work done.) More

My First Service For My 2019 Honda Clarity I took my new 2019 Honda Clarity To Carter Honda for its first service yesterday morning. Work was completed in a highly satisfactory manner in the t I took my new 2019 Honda Clarity To Carter Honda for its first service yesterday morning. Work was completed in a highly satisfactory manner in the time frame they promised. This is the second car I have purchased from Carter (2014 Honda Accord Hybrid) and my service visits have been very positive A special shoutout to Marcelo for his friendliness and help More