Carter Honda

Was not impressed by their service to my car this time. Eventhough I reported my car was burning oil more than usual and that I have to do top ups, they didn't check spark plugs or anything else. Instead t Eventhough I reported my car was burning oil more than usual and that I have to do top ups, they didn't check spark plugs or anything else. Instead they are making me come back every 100 km or so to check oil consumption. No tests or checkups were done at all. Not typical of this branch. I'm moving to another branch. More

It would have been excellent but they can’t seem to keep my two cars straight. I have two HRVs and they seem very confused about which car needs service. Other than that it was a good experience my two cars straight. I have two HRVs and they seem very confused about which car needs service. Other than that it was a good experience More

Michelle was very courteous, friendly and efficient. She explained everything in detail and ensured that I understood and answered my questions. She kept me updated on the progress while I was waiting. I wa explained everything in detail and ensured that I understood and answered my questions. She kept me updated on the progress while I was waiting. I was very happy and impressed with her service. More

Much easier process than most dealerships we visited, no last minute expenses or fees. Sales and Finance very easy to deal with. Great job to everyone last minute expenses or fees. Sales and Finance very easy to deal with. Great job to everyone More

Honda general maintenance service Over the top efficient and friendly. They explained what I needed in terms I could understand. I never felt over-sold. They were accurate in their Over the top efficient and friendly. They explained what I needed in terms I could understand. I never felt over-sold. They were accurate in their time estimate. And very COVID aware and respectful. More

Bill was clear with what my car needed and gave me good advice. Marcello, the driver, was punctual and also it was very pleasant and careful . advice. Marcello, the driver, was punctual and also it was very pleasant and careful . More

Good attention to service Bill provided clear guidance on scope of repairs, and advice on jobs to be done. Levi assisted in updating us and arranging a courtesy car over the w Bill provided clear guidance on scope of repairs, and advice on jobs to be done. Levi assisted in updating us and arranging a courtesy car over the weekend More

The crew at Carter Honda are always helpful and knowledgeable. Service was prompt and efficient. Part installed works perfect and I'm super happy. I appreciate the heads up on the recall and will h knowledgeable. Service was prompt and efficient. Part installed works perfect and I'm super happy. I appreciate the heads up on the recall and will have thattaken care of after my vacation. More

A very pleasant experience. Sales representative was friendly but not pushy.He answered all my questions and explained the operational details of the car to me.He also sent me vi Sales representative was friendly but not pushy.He answered all my questions and explained the operational details of the car to me.He also sent me videos explaining how the various systems worked in the car and they have been extremely helpful. More

They were polite, quick and efficient and responsive. The problem was diagnosed promptly and subsequently fixed. I am very happy with their service and efficiency. problem was diagnosed promptly and subsequently fixed. I am very happy with their service and efficiency. More