Carter Honda

Bill G and Thea were incredibly fast and courteous got me an appointment right away and had my tire fixed in 20 minutes! Great customer service from the Sales manager at Carter Honda doing this at no charge an appointment right away and had my tire fixed in 20 minutes! Great customer service from the Sales manager at Carter Honda doing this at no charge since I bought my car less than a week ago. Great after sales customer service and crazy fast repair + free carwash voucher! I am impressed! More

I brought my car in for an out-of-province inspection. Several repairs had to be made on it to meet approval, and I received comprehensive information on these from Meghan and Kynan. They and the techni Several repairs had to be made on it to meet approval, and I received comprehensive information on these from Meghan and Kynan. They and the technician who worked on the car went out of their way to find parts to complete the repairs, which were difficult to obtain, as the car is somewhat elderly. Thanks to all and also to Marcello, who provided shuttle service, as I had to leave my car at the centre for the day. More

Many thanks to Levi Fagrie for his honest assessment and Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with the speed of getting an appointment, and the detail covered in the written quote. I am better prepared to decide about letting go of my beloved 22 year old CRV and investing in a new car rather than repairs. More

Perfect experience. The tires I bought were a great deal, and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service an and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service and parts staff were friendly and helpful as well. *bike being serviced was Ducati but it’s not an option on the drop down list. More

I had visited a few dealerships and those were NOT great experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my ear off for hours or use any pressure tactics. Sabrina, in finance was friendly and efficient, arranged to get me all the paperwork (digitally at my request) and made the whole process of painless and quick. The only negative for me was the insurance broker I dealt with at the dealership, he didn't do a very good job of explaining the process and my options to me (first time buyer) More

I’m thankful to Kynan for kindly accommodating my request to avoid coming indoors, and for meeting my needs with professionalism and empathy. I also interacted in the lot with Manny, who was friendly, patien to avoid coming indoors, and for meeting my needs with professionalism and empathy. I also interacted in the lot with Manny, who was friendly, patient, and helpful in connecting me with the service department when I was initially unable to get through by phone. More

Thanks as usual to Bill G for his friendly professional service. And thanks to Marcello for his stories during the courtesy car rides. His car feels very safe and clean. service. And thanks to Marcello for his stories during the courtesy car rides. His car feels very safe and clean. More

Always great! That’s why Carter Honda is always our choice for servicing our vehicle. The Customer service and mechanical work is top notch. Thanks Carter Honda!! choice for servicing our vehicle. The Customer service and mechanical work is top notch. Thanks Carter Honda!! More

They were fast with the repairs and understanding that we were from Richmond and had to wait for the job to be completed.Also very pleasant and helpful. were from Richmond and had to wait for the job to be completed.Also very pleasant and helpful. More

thank you for helping me keep my 20 year old honda accord on the road. It has been a great car and has very low mileage so want to keep it for a few more years. on the road. It has been a great car and has very low mileage so want to keep it for a few more years. More