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Carter GM

Burnaby, BC

4.4
109 Reviews

4550 Lougheed Hwy

Burnaby, BC

V5C 3Z5

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109 Reviews of Carter GM

February 07, 2026

Good customer service, I was happy as a part that was back ordered came in and got a complimentary wash. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 07, 2026

Office staff in service are unbelievable. Specifically the women at the service department counter always so kind and helpful. My go to dealership More

by Dillan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Mccutcheon
February 07, 2026

Nice people, great service and lots of fancy cars on the lot. Go by today. More

by L. Greenman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
February 06, 2026

My car required a scheduled service and three minor issues to correct. Elton at Carter took care of everything and called me when it was ready for pick up. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Hui
February 06, 2026

I had a routine maintenance performed at the dealership. An unexpected problem was found. I was kept informed and the work was completed quickly and efficiently. Very happy with the service. More

by Trevor
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Angelis, Maria
February 05, 2026

The service was very efficient and I was impressed with the detail on the truck including washing it. Nice touch More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
February 04, 2026

They were friendly and helpful servicing my 2025 Colorado their shuttle, took me home and picked me up when it was ready. It couldn’t have been any easier. More

by MC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Bernard
February 03, 2026

I have been taking my vehicle for service at Carter GM Lougheed for over 10 years, Steve is great always goes above and beyond. Clear communication and upfront pricing. More

by Adinao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 03, 2026

Great service department, always upfront and do there best not to keep your vehicle longer than needed. More

by Tanyer.Munro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton, Kim
October 04, 2025

Marcelo jorquera amazing, kind, patient very knowledgeable salesperson would highly recommend thank you Marisa and Joe More

by Jolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Jorquera
Feb 02, 2026 -

Carter GM responded

Thank you for the wonderful feedback. We’re delighted to hear that Marcelo provided such a kind, patient, and knowledgeable experience. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share it. Sincerely, Brian Mitchell (General Manager).

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