Carter Dodge Chrysler Ltd.

Friendly and Helpful Staff I recently purchased a used vehicle from Carter with the assistance of Walter Bagnall. Walter took the time to assist me with this purchase and remain I recently purchased a used vehicle from Carter with the assistance of Walter Bagnall. Walter took the time to assist me with this purchase and remained with me past shift until my vehicle was ready to be driven off the lot. I appreciate the no pressure approach the staff took with me during this purchase. Thanks again! More

Refreshing Buying Experience Had a very positive buying experience with these guys! Michael was very knowledgable and made us feel very comfortable and happy throughout the entire Had a very positive buying experience with these guys! Michael was very knowledgable and made us feel very comfortable and happy throughout the entire buying process. It was very refreshing NOT having a salesman calling everyday asking for your money. Everyone over there from Michael to the manager Derek all gave us termendous service. I have already told many friends about the service you guys gave us and will continue to do so! 2017 Jeep Grand Cherokee Trailhawk More

Dealership and Sales person review This review is late in coming, but better late than never. I wasn't looking for a vehicle late last year, and yet there was a beautiful 2012 Jeep Wran This review is late in coming, but better late than never. I wasn't looking for a vehicle late last year, and yet there was a beautiful 2012 Jeep Wrangler Unlimited. Michael Chidley was helpful to say the least and the process from start to finish was more than I ever expected from a dealership. My wife and I were pleasantly surprised, and Michael along with other staff members were pleasant and respectful of our needs and any concerns we may have had. I am very grateful for the such an open and straight forward experience. I would recommend Michael Chidley at Carter Dodge Chrysler Ltd; 4650 Lougheed Hwy in Burnaby to anyone looking for quality sales and service. Five Star rating without question. Thanks Michael! More

Great buying experience ..would highly recommend Carter's! Our experience at Carter Dodge Chrysler Ltd. was very positive. I have to say, that in fact, I found the experience quite relaxing and free of pres Our experience at Carter Dodge Chrysler Ltd. was very positive. I have to say, that in fact, I found the experience quite relaxing and free of pressure. Both Graham Churchill and Al Chin were extremely pleasant .... very accommodating and patient, and we were able to settle on a vehicle that was right for us. Melissa at the Carter insurance office was also very pleasant and helpful. We will definitely recommend Carter Dodge Chrysler Ltd to our friends and will be back again. Thanks Steve & Marlene Hannah More

Good timing and great job and a detailed report I asked for an appointment and despite of busy days, I got a one week appointment. They did they job accurate and gave me a wrriten detailed report I asked for an appointment and despite of busy days, I got a one week appointment. They did they job accurate and gave me a wrriten detailed report More

Regular maintenance Carter Dodge is always first class. In for brakes, only the fronts needed work. They could have told me both front and rear but they said only the fro Carter Dodge is always first class. In for brakes, only the fronts needed work. They could have told me both front and rear but they said only the fronts required repair. I can trust these folks! More

Unscrupulous Salesman Franco Polidoro sold my family (young couple and a baby) and I a car with no air conditioning, without mentioning it. Also didn't mention that the car Franco Polidoro sold my family (young couple and a baby) and I a car with no air conditioning, without mentioning it. Also didn't mention that the car only came with one key, which he lied to us about replacing after the papers were signed - we still only have one. Carter Dodge had the same exact car, at the same list price, WITH air conditioning and two keys, and refused to exchange ONE DAY after sale. Franco Polidoro saw us coming, took advantage of our inexperience in buying cars, and sold us the lemon. We, stupidly, trusted him, as he seemed like a nice and honest person. AVOID AT ALL COSTS, especially FRANCO POLIDORO. The stereotype of the lying, unscrupulous used car salesman is especially apt in this case. More

Purchased Jeep Patriot Thanks to Graham Churchill we were able to meet our new car Jeep Patriot. Very helpful and courteous salesperson he was. Along with Graham, we also th Thanks to Graham Churchill we were able to meet our new car Jeep Patriot. Very helpful and courteous salesperson he was. Along with Graham, we also thank Al, Jason and Pam. More

Good Customer service Sales men had good attitude and good customer service! Staff was very helpful! A very good experience overall! Would recommed to others! Happy with pu Sales men had good attitude and good customer service! Staff was very helpful! A very good experience overall! Would recommed to others! Happy with purchase More

Bought a fiat Michael is a good guy, he was very helpful with all the requests that i had. I would go back to him if i was to get another car. Michael is a good guy, he was very helpful with all the requests that i had. I would go back to him if i was to get another car. More