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Car-On Auto Sales

Ottawa, ON

3.6
690 Reviews

1700 Cyrville Rd

Ottawa, ON

K1B 3L8

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690 Reviews of Car-On Auto Sales

December 03, 2024

DO NOT BUY A VEHICLE HERE! They are a bunch of scammers with mechanics that I assume don’t have licences and will put out fake safeties. I bought my vehicle there and when I More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
November 27, 2024

Almost a month ago, I purchased a car with the help of Mario and Steve. I received excellent service from both of them, and a special thanks goes to Mario for his professionalism, kindness, and dedicatio More

by AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Mario Brunet
October 24, 2024

Mario et Oday,votre service a été exceptionnel! Honnêtement , je n'aurais aucune hésitation de recommander mes amis a Car-on. Gros merci!!! More

by David ching wey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Brunet, Oday Sarhan
September 06, 2024

I had the pleasure of working with Super Mario while searching for a car for my daughter this summer, and I must say, his service was exceptional. Mario went above and beyond in every aspect of the car- More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Mario Brunet
September 01, 2024

J’ai acheté un Toyota Tundra 2016. Car-on a très bien préparé le véhicule lors de la vente en remplaçant des freins, pneus et antirouille. Deux semaines après la vente, le garage a ég More

by andrestpierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oday Sarhan
August 19, 2024

Purchased car 4 months ago never got a safety certificate needed a new battery, new hood latch,new tires they were weather rotted and there extended warranty called global warranty sucks! It takes af few da More

by Colemg9@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saffy Memon
June 22, 2024

Terrible experience with SERVICE DEPARTMENT. I recently bought a Hyundai Santa Fe, and within 2 weeks I noticed an abnormal noise as the brake was pressed. I brought the car for the Service depa More

by alexlucas1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Adam (service assistant manager), Saffy Memon, Melinda Nakhle
June 21, 2024

WARNING - Read the fine print on the 30 day refund policy! They sold us an unsafe car, service dept did more damage in trying to fix it. Now irreparable.... they refused to waive the refund 15% "resto More

by JR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Khalid, Mario
April 30, 2024

Pure scam. They sell Used vehicles "as is." You pay diagnostic fee for future troubles. More

by Mudeze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Denis Mongeon, Justin Murray, Derrick Bray
April 29, 2024

I've never purchased a car from this dealer, not for lack of trying. I flip my cars every two years and they are very tempting because they do have a huge inventory but they often leave car ads up online lo More

by Eddie
Recommend Dealer
No
Employees Worked With
Jason Dill
Apr 29, 2024 -

Car-On Auto Sales responded

Hi Eddie, We are sorry to hear of your poor experience while shopping for a vehicle. The way it works with "sold" cars is that upon receiving a deposit the vehicle is put on hold and considered "deal pending". When the cars are pending, customers are waiting for bank loan approvals or securing funding through wherever they prefer to do so. Sometimes the deal falls through or they decide to purchase a different vehicle so for this reason, the vehicles are not removed from our website until they actually leave the lot (there is sometimes a delay in removal from sites like AutoTrader due to being an automated system). Even after the deal has been approved the vehicles still need to be safetied and detailed prior to pickup which can take a day or two depending on the vehicle. Again, we are sorry to hear about your experience and hope you can understand why we do it this way. We also hope you enjoy your new car!

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