Car Nation Canada Direct
Burlington, ON
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482 Reviews of Car Nation Canada Direct
Thank you for an easy and positive experience! I had been shopping for a new used car for a couple of weeks before coming to Car Nation. In a few visits to other dealerships, my boyfriend and I wit I had been shopping for a new used car for a couple of weeks before coming to Car Nation. In a few visits to other dealerships, my boyfriend and I witnessed most of the things that make people very weary and skeptical of car dealers in general. I even got up and walked away from one almost-deal, simply because I didn't trust the all too obvious tactics of the salesperson. We walked into Car Nation with no appointment on Sunday (yes they are open on Sundays!) and without even calling first to see if the car we saw online was still available. We were introduced to Brad right away, and we quickly felt this trip to a car dealer was totally different than all the ones we'd gone through before. The whole place felt open and comfortable in general. Brad was friendly and real with us, knowledgable about the car, transparent about all info on it right away, no pressure at all, and we were off for a test drive shortly after. Then comes the usually painful part- the numbers game. Some of the things I'd seen people try to pull in our previous visits to other places were ridiculous and shady, before they realize you know what you're talking about and then they back track. Well nice surprise again- Brad (and his manager) did none of that! After a very short and reasonable back and forth, we had numbers in front of us that we were happy with, and that was that. Nothing hidden or questionable. My boyfriend and I looked at each other and we both knew we had (finally) come to the right place to get my car. On pick up day, Brad was able to swing having my car ready hours ahead of our scheduled time, had a second (and properly programmed) key ready to go, as we said in our deal, and even delivered on a full tank of gas. (I've been promised a full tank of gas with every car I've ever purchased, and this was the FIRST time someone came through on that). Sandra in finance was also very friendly, efficient and transparent on pick up day. She handled all the paperwork and made me feel very informed and comfortable with each item we went through. My vehicle wasn't financed, so I can't comment on an experience with that aspect, but all the other bases Sandra had to cover were done seamlessly. More than anything else, I'm just really appreciative of how this all went from start to finish. It was genuinely a pleasure and so easy, and that's exactly what good business should be. Big thanks to Brad, Sandra and Car Nation for making people who walked in very jaded and skeptical, walk out as people who would definitely recommend you and come back in the future. More
Couldn't ask for better service Everything from viewing the vehicles, test driving, and discussing to making the decision and signing the papers was casual and pressure free. Small i Everything from viewing the vehicles, test driving, and discussing to making the decision and signing the papers was casual and pressure free. Small issues/questions I had were addressed quickly. I waited a couple of months to make sure things were as good as they seemed, and they are! Kudos to Nick Ianiri and Lisa Sanecki for being excellent! More
Great experience Andy was great gave me all the info I need and made u feel unpressured and so if he was a friend helping u out ! Rob was great As Well stern and strai Andy was great gave me all the info I need and made u feel unpressured and so if he was a friend helping u out ! Rob was great As Well stern and straight to the point he got sick n was in hospital but then came back n was back in action, sky took over for Rob while he was sick and he fast tracked my sale and got me what I wanted all around great experience !! More
Awesome Patrick From the first day we came to car nation. Patrick was our guy. We just looked but we liked him so much asked for his card and said we wow be back A From the first day we came to car nation. Patrick was our guy. We just looked but we liked him so much asked for his card and said we wow be back Asking for him. We kept our word less then 3 weeks later we walked in and asked for Patrick. He has been great. Getting on the road in our AMAZING new car. Thanks Patrick. Your a man of your word. More
Love my new ram Thanks to Evan for helping me get into my new truck. The whole process was top notch. I will highly recommend car nation to my friends Thanks to Evan for helping me get into my new truck. The whole process was top notch. I will highly recommend car nation to my friends More
Excellent Experience Found Andrew to be very knowledgeable about the vehicle I recently purchased. He was very friendly and didn't pressure me at all. I am a little disapp Found Andrew to be very knowledgeable about the vehicle I recently purchased. He was very friendly and didn't pressure me at all. I am a little disappointed that he has not responded to my recent email or telephone message I left him. More
Love my new car Thanks to Andrew and Lisa I had an excellent experience purchasing my new vehicle. Would highly recommend this dealership to purchase a used car. Than Thanks to Andrew and Lisa I had an excellent experience purchasing my new vehicle. Would highly recommend this dealership to purchase a used car. Thank you!! More
Above and Beyond Nick was an awesome to deal with. he was really courteous and was great to make the deal happen for me to purchase my ford focus and it was willing to Nick was an awesome to deal with. he was really courteous and was great to make the deal happen for me to purchase my ford focus and it was willing to take the extra mile to take of his client. I would recommend Car nation to my friends and family for sure and also recommend them to deal with Nick.. The whole Car nation family in Burlington are courteous ,friendly and willing to help you with your needs.. Good job Car nation Burlington family.. Nick it was pleasure working with you .. Awesome Job Nick More
First car - great experience Very friendly staff at CNCD Burlington. It's clear that they want the best experience for their customers and strive to go above and beyond what is ex Very friendly staff at CNCD Burlington. It's clear that they want the best experience for their customers and strive to go above and beyond what is expected. Patrick was attentive and courteous in securing my first car and I would highly recommend his services. Through the finance process, Lisa was informative and extremely patient. Sky took the time to solve any arising issues. On pickup day, I was surprised with an unexpected bonus that really sealed the positive experience. More
Amazing service Quick professional service really caught my eye. Great selection of suv's. Vehicle purchased was ready to go as promised, even earlier. Car was in m Quick professional service really caught my eye. Great selection of suv's. Vehicle purchased was ready to go as promised, even earlier. Car was in mint condition for the year, 2008, which was amazing. More





