Car Nation Canada Direct

Great services Excellent services and good customer care. Would definitely recommend to others. The way he got me approved was excellent. Trustworthy customer ser Excellent services and good customer care. Would definitely recommend to others. The way he got me approved was excellent. Trustworthy customer service and speed of the service. More

Don't bother Previously within our family we had purchased two vehicles from the same salesman there so last Saturday when one of our son's was in need of a vehic Previously within our family we had purchased two vehicles from the same salesman there so last Saturday when one of our son's was in need of a vehicle we went to look around. A salesman approached us in the parking lot, and I asked for the salesman I had dealt with before, this salesman told us that Preet went back to India and had a factory there. We'll as our Saturday looking around, we stopped in at JP MOTORS in Burlington to look at trucks and to our SURPRISE, it was Preet!! So needless to say we purchased a truck from him there, since the other guy had lied right from the introduction! ! More

Worst Experience ever! Dont even bother going here! I was in the market for a newer car, so I picked one I had liked and started looking for ones local to me. This dealership had one I wanted so I proce I was in the market for a newer car, so I picked one I had liked and started looking for ones local to me. This dealership had one I wanted so I proceeded with a loan application I was contacted by Hal Barton to review my application. After a couple days of back and forth we got numbers to work with and he had the car readied for me to come and sign the deal and get it all sorted to finalize the purchase. The Friday before I had been advised I should hold off on any new purchases by my employer as we were experiencing a downsizing in the beginning of the week, though he felt I would not be affected he advised me to wait it out. I had not signed a single thing at this point with the dealer. I advised Hal of this and he lost his mind, threatening to sue me, encouraging I sign the documents under duress. Even though I may not have a job to be able to pay back the loan he demanded I take delivery of the car. His final words to me were “the car is already in your name, you have to take it!" How is that possible when I haven't even been into the dealership to sign anything. I verified through the MTO indeed the car was put in my name, fraudulently, my signatures were forged and the papers did not bear my actual signature. After complaining to management at the dealership they were quick to undo all the paperwork. I advised then I still wanted the car just needed a couple days till things at work stabilized. They advised me they had to run me back thru financing because all my paperwork was filled out incorrectly and now because of all the inquiries I now only qualified for a substantially higher rate! Be careful what information you supply at sign up! And be careful of the bait and switch! None of my original paperwork that I was to sign on the day I planned on picking up the car was good anyways and I would have had t go back and sign at a higher rate or forfeit the car! Buyer beware here! More

Great experience Never been there before but we found your dealership very easy to deal with. Lots of choices and great service . No hassles and no pressure to buy Never been there before but we found your dealership very easy to deal with. Lots of choices and great service . No hassles and no pressure to buy More

Ken is Awesome!!!! Talk about service with a smile! As a first time buyer, Ken made me feel relaxed, always took time to explain things to me in detail & always made Talk about service with a smile! As a first time buyer, Ken made me feel relaxed, always took time to explain things to me in detail & always made time to assist me with narrowing down a vehicle that suited not only my needs but also my budget.... He is a great guy with an awesome attitude. Really appreciated all your assistance & guidance! Stay Blessed More

Terrible terrible terrible TERRIBLE TERRIBLE TERRIBLE! Stay away! Spend your money where its appreciated. I went in to to do a trade-in on a van AND buy a car... I believe in cu TERRIBLE TERRIBLE TERRIBLE! Stay away! Spend your money where its appreciated. I went in to to do a trade-in on a van AND buy a car... I believe in customer loyalty... I have 3 Car Nation vehicles in my driveway and this would have meant 5 cars over the past years 5 years and would have meant I had 4 of their vehicles sitting in my driveway and a 15 year old looking for a car in 12 months. I made a fair offer and they offered next to nothing in a deal... insulted me.. they clearly don't value customer loyalty... neither I nor my 2 boys will ever do business with them again.. if I could give less than 1 star I would -- very disappointed..for what its worth the sales person was good - it was the guys behind the desk that should be ashamed! They even post signs about customer loyalty.. geeeeez Dr James Porter More

Dealing with Nick While dealing with Nick he was extremely polite and made me feel very comfortable. I would personally reccommend dealing with Nick as he was very genu While dealing with Nick he was extremely polite and made me feel very comfortable. I would personally reccommend dealing with Nick as he was very genuine. More

Excellent customer service Sandra makes you feel comfortable and explains everything to you before signing any document being in Finance myself it’s tough dealing with some cust Sandra makes you feel comfortable and explains everything to you before signing any document being in Finance myself it’s tough dealing with some customers but Sandra is very patient and understanding. We walked out of her office and my 16 year old daughter said “I really like her she’s nice” Thanks Sandra your smile goes a long way...keep smiling. More

Avoid this place like xxxx unless you are 100% sure you will get a fault free car. Most of the good reviews you will see about this dealer is in relation to sales, the more imp unless you are 100% sure you will get a fault free car. Most of the good reviews you will see about this dealer is in relation to sales, the more important reviews are when people encounter problems with their cars. Amar the service manager at Burlington never responds to queries or calls back when required. Mr Paletta on the website says he has an open access policy to his clients yet never answers his e-mails, instead, every time I ask for him they tell me he's in Florida. Sales team, are nice but that's what Sales team do, it's part of the job. The only credit to give is to Mike Pinto from service department who really likes to help but can't given the manager he has More

Beware the warranty “great add-on” Was pleased with salesman overall service when buying was great. Sales manager tells me how they went ahead and added the “awesome” warranty as I sho Was pleased with salesman overall service when buying was great. Sales manager tells me how they went ahead and added the “awesome” warranty as I should protect my investment. Have had the car for 15 months. One major repair $1500 “sorry not covered”. Now another major issue “sorry, not covered, warranty only covers the internal parts of the engine, basically only the parts that get covered in oil”. Not to mention they can’t service all that they sell so your car gets shipped off to another dealership where it waits at the back of the line for DAYS! Terrible misleading comfort sale process. So very disappointed. Can’t in good conscience recommend this dealership now. More