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Capital Ford Winnipeg

Winnipeg, MB

4.7
1,027 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us. Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall! Come check out recently renovated dealership! Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021. Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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555 Empress Street

Winnipeg, MB

R3G 3H1

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Showing 1,027 reviews

June 09, 2020

Had a very good experience purchasing my Escape from Braiden. He was always very responsive and knowledgeable with respect to the vehicle and the dealership. I would purchase through him ragain More

by BryanF
Recommend Dealer
Yes
Employees Worked With
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Capital Ford Winnipeg responded

Hi Bryan, thanks for your time to leave us a nice review. Braiden is one of our most professional Product Specialist. It's great to know that you love his service. Congratulations on your vehicle, and happy driving!

May 20, 2020

An all around great experience purchasing my for fusion hybrid. Never any pressure. Everyone treated me well and with respect. Braiden was very knowledgeable regarding the vehicle. Will definitely buy from More

by marcc
Recommend Dealer
Yes
Employees Worked With
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Elliott, Shane Mullally
May 21, 2020 -

Capital Ford Winnipeg responded

Hi Marcc, thanks for your time to leave us a nice review. It's great that you love our service. I wouldn't say that we have the best team in the dealership but our staff is always glad and ready to help. Happy driving on your nice Fusion:)

May 09, 2020

Recently bought a 2013 Toyota Sienna Ltd. Everyone was Recently bought a 2013 Toyota Sienna Ltd. Everyone was friendly,professional, transparent and not pushy like some other places I have been to. Br More

by Ivan M
Recommend Dealer
Yes
Employees Worked With
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Park
May 21, 2020 -

Capital Ford Winnipeg responded

Hi Ivan, thank you for your business and the nice review. We are happy to know that the our At Home Purchase Program can really help. Both Braiden and Michael are so kind and professional. We wish you and the whole family many happy and safe miles on the Sienna. If you have any questions, please feel free to let us know!

March 27, 2020

Fast, friendly, accommodating experience with upgrade! I was looking to trade in my previous vehicle and purchase a "like new" SUV. However with the COVID-19 pandemic ongoing, I hesitated to go into a deal More

by Nigel Mason
Recommend Dealer
Yes
Employees Worked With
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2020

Pleasant experience Bought a used Jeep from this crew and had a good experience. Didn't feel hassled, they were transparent, professional and dependable. Braiden went out More

by Aiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braiden Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Spindler, Nawaz Tahin, Etiene Uwemedimo
Mar 18, 2020 -

Capital Ford Winnipeg responded

Hi Aiden, Congratulations on your nice vehicle and thanks for your nice review. It's great to know that you enjoyed our service.Braiden is one of our best Product Specialists. He is knowledgable and always happy to help. Thanks again for your business. We are more than happy to be a source of your information during your whole journey. Just feel free to contact us!

March 11, 2020

An overall good experience! We wanted to view one or two vehicles and make a quick decision and this is what we received at this dealership. Very friendly service! More

by AFROESE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Spindler, Yucong Liu, Jayden Thiessen, Nawaz Tahin, Jordan Devisser
Mar 11, 2020 -

Capital Ford Winnipeg responded

Hi Anne, we appreciate your business very much and it's great to know that you had a nice time with us. Thanks again for your time invested both in our store and online. Have a great day.

March 03, 2020

Another great experience dealing with Capital Ford service department! I dealt with Nicole Reimer in service. She had my truck in the next day, and fixed in time she promised. Nicole kept me informed More

by Gibby
Recommend Dealer
Yes
Employees Worked With
Nicole Reimer
February 13, 2020

Great service We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the go More

by Rita P.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Li
Feb 18, 2020 -

Capital Ford Winnipeg responded

Hi Rita, thanks for your time to leave the review. We are happy to know that you had a great experience in our store with Steven. Wish you many safe and happy adventures on the vehicle. If we can provide any further assistance, just let us know!

February 07, 2020

Great staff Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. More

by YC Lau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Elliott, Roxanne Davies
December 27, 2019

Next to no integrity. I previously had a lot of good things to say about Capital Ford. Unfortunately, that is no longer true. I purchased a 2015 Ford F-150. It was a recent More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Elliott
Dec 27, 2019 -

Capital Ford Winnipeg responded

Hi Justin, I'm sorry to know about your negative experience. It looks like Mark and Michael have been touch base with you. I wanted to make everything clear so that we could try to remedy the situation. However, we'll still take the opportunity to wish you and your family all the best in the new year.

Dec 29, 2019 -

Justin responded

If you look in your logs, you'll note that I had that truck in the shop multiple times after purchase. I didn't have time to get every problem solved because it turned out there were far more than one would expect. To top that off, basic maintenance wasn't done and I was left holding the bill. You want to remedy it? As I explained to Mark, this story goes public regardless of outcome. Maybe you can fix it, but I doubt it. Here is how you remedy it. Pay me back for the diagnosis fee from the Ford dealership here in BC. Pay me back for the full bottle of throttle body cleaner that I had to use to clean the throttle body that hadn't been cleaned since the truck was manufactured. Replace the inverter that wasn't working when I first purchased the truck but I didn't have the time to get replaced due to work and how busy your shop was. Pay me Red Seal rate for all the work I've had to do myself that you should have done before selling me the vehicle (replacing all spark plugs and boots; removing, cleaning, and reinstalling the throttle body; and future replacement of the inverter). This is now all or nothing. I shouldn't have had to have this fight in the first place, let alone for this long. It isn't my fault nor should it be my problem that your dealership has no integrity. People I'd previously convinced to purchase from you have already told me they will never patron your dealership, now. That recording is online, linked on your Google Review. As a single-party-consent state, it is 100% legal for me to have it up; you can deal with any fallout. Up to you how to proceed. I have been abundantly clear and reasonable; your dealership has been entirely unreasonable in dealing with this.

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