Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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2014 Dodge Ram 1500 Eco Diesel Don Doucette I was in the market for a Dodge Ram Eco Diesel and went in to Capital Dodge and met Mike Leblanc. At the time there were no Eco Diesels Don Doucette I was in the market for a Dodge Ram Eco Diesel and went in to Capital Dodge and met Mike Leblanc. At the time there were no Eco Diesels that had the options or colors was looking for. I left my name and number with Mike, that was back in early October I then received a call from Mike on November the 12th 2014 in which he said that they got in a 2014 Ram 1500 Eco Diesel that met most of my requirements. I was impressed that mike remembered and called me in to take a look at the truck, thanks mike. I was very impressed with the professionalism and knowledge which quickly led me to purchase the Dodge Ram truck. Thanks also to Ramin Vaklil who set up the financing, and the paperwork with professionalism and proficiency. I would recommend Capitol Dodge for your next purchase, just give Mike LeBlanc a call. More
Fast and friendly service I had a wonderful experience when I came in with my Dodge Journey. The sales rep, Ryan Rodney quickly attended to all my needs and provided me with a I had a wonderful experience when I came in with my Dodge Journey. The sales rep, Ryan Rodney quickly attended to all my needs and provided me with a friendly service. He inflated my tires and reset the car computer. Excellent Job! More
warranty service Approaching the 100 thousand km mark on my 2011 dodge ram 1500. In the past 2 weeks my vehicle has been in the shop 3 times for 2 different issues. Approaching the 100 thousand km mark on my 2011 dodge ram 1500. In the past 2 weeks my vehicle has been in the shop 3 times for 2 different issues. Ryan Rodney was very helpful in booking appointments and make sure everything was completed and covered under warranty in a timely manner. He was very courteous and extremely professional. His customer service was top notch. Brittany Mills was also helpful in booking an appointment. Thank you for your service More
Great experience Juan was very professional, not pushy, a pleasure to deal with. We found all the staff friendly and welcoming and would definitely return for any futu Juan was very professional, not pushy, a pleasure to deal with. We found all the staff friendly and welcoming and would definitely return for any future vehicle purchases. More
New purchase I recently was looking to purchase a new truck. In the past I had great experience buying my dodge charger here. My sales person was very helpful howe I recently was looking to purchase a new truck. In the past I had great experience buying my dodge charger here. My sales person was very helpful however the sales manager was another story. I did not like the high pressure sales tactic that was used. My questions were not answered and did not feel like a valued customer. I bought my new 2012 dodge ram 1500 from a competitor dealership (not even a dodge dealership)and absolutely loved the new car experience I was treated with. Capital Dodge will have to work to get my confidence back if they wish to get my respect back and service my vehicle. Jim Durrell are you listening your ads say one thing but that's not what's happening. More
Warranty work /oil change / winter tires / brakes I have had to have ALOT of warranty work done on this car over the years (being a first model year, this is somewhat expected). Although it has been I have had to have ALOT of warranty work done on this car over the years (being a first model year, this is somewhat expected). Although it has been an inconvenience at times, I am always amazed at the level of service provided by your service team and shuttle service (and driver, Neil). The level of service and professionalism has far outweighed any inconvenience posed by the required work. Thank you very much. More
2014 Dodge Ram 1500 I bought my first Dodge Ram 1500 from Capital Dodge and I must say, I was very impressed with the professionalism and knowledge of my salesman, Chris I bought my first Dodge Ram 1500 from Capital Dodge and I must say, I was very impressed with the professionalism and knowledge of my salesman, Chris MacCuaig. First class all the way. More
Ryan Rodney = best service ever! I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful an I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful and professional. He goes above and beyond the call of duty to make sure everything is organized and excellent. Working with him, I know my car is in great hands. Best service in the city! : ) More
Multiple vehicle purchase client I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optim I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optimizes the brand both in personal aura and knowledge. She makes you feel the passion of the Italian car experience. No amount of money or training can instill that into a brand representative. Matt reminds me of the great soccer player of old, Platini - a play maker who seems to float through the dealership and ensure all is in good order. The entire service team are wonderful - cheerful, courteous and kind - and that emanates from the service manager who is a wonderful fellow. Of course it all starts from the very top and trickles through the organization. Thank you Mr. Durrell - you are a gentleman! More
Thanks Kyle McColl - Your help was Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I w Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I was more confused than before I started. I wanted to jack up the car to clean behind the mag wheels, wheel wells and underneath the car. So I purchased a jack and stands and called Kyle for help. He offered his time so I drove down to Capital Dodge to meet with him. He was dressed in a dress shirt (white) and tie but did not hesitate to jump down on his belly to look underneath and provide me with all the instructions I needed to safely jack up my Abarth without damaging the side panels. Quite frankly, if I was in my dress shirt and tie, you would have to be one special person to get me on the dirty ground like that. So this goes to show you how special you are when dealing with Kyle McColl, Service Manager! Last year Kyle spent a half hour explaining to me the best way to store my car for the winter addressing tires and so on. More








