Capital Chrysler Jeep Dodge

Today, february 19, I took my 2016 Jeep Trailhawk to Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrive Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrived really early due to snow falling. I was coming in from Orleans. I said " I know I'm early, I'll come back for my 11:15. I just wanted to make sure of where to drive up for the Oil change" He ( i think his name was Ryan) said "no need. Bring your car around. We will get you set up" At the end of the oil change. I have a few questions. He answered them all with percision, accuracy and again, making me feel like I mattered. Before leaving , I asked him how he has been over the past 2 years dealing with the pendemic? " his reply. " I feel blessed" Bravo to the service department. There should be more people like him in the world. Thanks for the lasting impression. More

Great customer service from the service/parts team. Would recommend if your vehicle needs servicing Would recommend if your vehicle needs servicing More

Great response and follow up. Took extra time to go over some functions of the vehicle some functions of the vehicle More

My needs were addressed and a plan put in place to correct them for me. correct them for me. More

Fast and efficient service. I would highly recommend them. I will definitely return when my vehicle needs servicing again. them. I will definitely return when my vehicle needs servicing again. More

Always friendly and easy to deal with, straight forward and fair. I’ve never had an issue in almost 4 years, and drive out of my way to get my wrangler serviced there. and fair. I’ve never had an issue in almost 4 years, and drive out of my way to get my wrangler serviced there. More

Brent Smith is an excellent service representative. He is knowledgeable, professional and extremely courteous. We always hope to get Brent as our advisor when we bring our Dodge Caravan in for service as his knowledgeable, professional and extremely courteous. We always hope to get Brent as our advisor when we bring our Dodge Caravan in for service as his advice and attention to our concerns give us confidence in the garage. He is trustworthy and we never have any doubts about any of his recommendations. Who would have thought that anyone would look forward to going for automotive service! Brent make it a pleasurable experience. Kat and Mark More

I recently had cause, to once again, challenge the service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been service department with a difficult repair job on my 08 Jeep grand Cherokee. I have been a Capital Dodge customer for many years and have never been disappointed. A courteous and competent staff. Special thanks to Ryan Rodney and Brent Smith and the dedicated technicians, in getting me back on the road again. More

Easy to talk to and keep you informed on what’s going on with your vehicle. Do there job and not trying to push other services on you ! 👍 with your vehicle. Do there job and not trying to push other services on you ! 👍 More

Yash from sales did a great job helping me trade in my vehicle and accommodating me through out a purchase of a new vehicle, he was professional, honest, and fair. The selection and deals at this dealersh vehicle and accommodating me through out a purchase of a new vehicle, he was professional, honest, and fair. The selection and deals at this dealership were very good. I would recommend Capital Dodge to anyone looking for a great vehicle and selection. More