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Capital Chrysler Jeep Dodge

Ottawa, ON

3.9
1,163 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,163 reviews

March 17, 2022

I do not have a bad word to say about Capital Dodge their service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recom More

by Lbrunette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McColl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Murdoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

My wife went into Capital Dodge in February to trade in her Jeep. and purchase, a a new one. The deal was done, contract signed, deposit paid, and then 4 weeks later she gets a call from the dealership to More

by twincreekshome
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris MacCuaig
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Professional service. Personalized care. Very informative advisor. I been for transmission oil change served by one advisor later after service deal with different advisor More

by ajsoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Listman
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

Unbelievably high quality service from Assistant Service Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody More

by gordonkeithbaker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Courteous staff. Fast and great service. I would recommend capital dodge to other people that I know. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

I was deceived by the salesman to make a quick sale then told "this doesn't actually come with that" over 5 times. I finally agreed to purchase the vehicle with the agreement that I would get satellite radi More

by amymckillip
Customer Service
Recommend Dealer
No
Employees Worked With
I don't believe in shaming people, just letting people know my experience
February 23, 2022

Great staff and service. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Murdoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2022

Today, february 19, I took my 2016 Jeep Trailhawk to Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrive More

by marc_yenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Great customer service from the service/parts team. Would recommend if your vehicle needs servicing More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
February 13, 2022

Great response and follow up. Took extra time to go over some functions of the vehicle More

by EdShawchuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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