
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I do not have a bad word to say about Capital Dodge their service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recom service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recommend you guys to anyone thank you again for your excellent service More
My wife went into Capital Dodge in February to trade in her Jeep. and purchase, a a new one. The deal was done, contract signed, deposit paid, and then 4 weeks later she gets a call from the dealership to her Jeep. and purchase, a a new one. The deal was done, contract signed, deposit paid, and then 4 weeks later she gets a call from the dealership to tell her they cannot find a car to sell her. She had to escalate to the GM, who only able to apologize but basically said too bad, no deal. What kind of dealership does this? We are done with this dealership forever. More
Professional service. Personalized care. Very informative advisor. I been for transmission oil change served by one advisor later after service deal with different advisor Personalized care. Very informative advisor. I been for transmission oil change served by one advisor later after service deal with different advisor. Service was okay More
Unbelievably high quality service from Assistant Service Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody Manager Ryan Rodney and staff. Car looks like brand new and has never run better! At Capital Chrysler Jeep Dodge, they make you feel like a somebody! Thanks Ryan! More
Courteous staff. Fast and great service. I would recommend capital dodge to other people that I know. Fast and great service. I would recommend capital dodge to other people that I know. More
I was deceived by the salesman to make a quick sale then told "this doesn't actually come with that" over 5 times. I finally agreed to purchase the vehicle with the agreement that I would get satellite radi told "this doesn't actually come with that" over 5 times. I finally agreed to purchase the vehicle with the agreement that I would get satellite radio for free - I didn't get that either. I also was only given one key and had to call and email for over 5 weeks to get them to pay for the second key. If you can go elsewhere, please do! More
Great staff and service. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. More
Today, february 19, I took my 2016 Jeep Trailhawk to Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrive Dodge Chrysler at 2500 Palladium Drive. The service adviser was amazing. He greated me like I was the most important person at his counter. I arrived really early due to snow falling. I was coming in from Orleans. I said " I know I'm early, I'll come back for my 11:15. I just wanted to make sure of where to drive up for the Oil change" He ( i think his name was Ryan) said "no need. Bring your car around. We will get you set up" At the end of the oil change. I have a few questions. He answered them all with percision, accuracy and again, making me feel like I mattered. Before leaving , I asked him how he has been over the past 2 years dealing with the pendemic? " his reply. " I feel blessed" Bravo to the service department. There should be more people like him in the world. Thanks for the lasting impression. More
Great response and follow up. Took extra time to go over some functions of the vehicle some functions of the vehicle More