Capital Chrysler Jeep Dodge

Shannon at capital dodge was excellent to deal with Pat L I recently purchased a jeep from capital dodge. I had excellent experience dealing with Shannon Duncan. She was knowledgable and professi Pat L I recently purchased a jeep from capital dodge. I had excellent experience dealing with Shannon Duncan. She was knowledgable and professional and allowed me to take my time to make an informed decision. She has also been helping after the sale if I had any question she is fast to answer them . Extremely pleased with my service at capital dodge, thank you again More

Shannon at Capital Dodge Found Me the Perfect Truck I needed a truck capable of pulling 12,500 lbs and Shannon and the Staff at Jim Durrell Capital Dodge found me the truck in a matter of days. The Dies I needed a truck capable of pulling 12,500 lbs and Shannon and the Staff at Jim Durrell Capital Dodge found me the truck in a matter of days. The Diesel Ram 3500 Laramie was perfect and fit my budget and they even included a lifetime rust warranty. I am very please with the service and will use Capital Dodge in the future. Sterling Hartley More

Wonderful Service with NO pressure Recently purchased a FIAT 500L from Andreanne Budd and had the most wonderful experience. She was very knowledgeable about the various FIAT models and Recently purchased a FIAT 500L from Andreanne Budd and had the most wonderful experience. She was very knowledgeable about the various FIAT models and she was available whenever I had questions. What I enjoyed most was her pleasant personality which was laid back in approach compared to many other individuals I encountered in my vehicle search. I highly recommend Andreanne and have recommended her to others. More

Friendly, fast and helpful My 2013 Mazda 6 was crushed in a work site accident. So after all the hassles dealing with the insurance company, dealing with Brian was a pleasure. My 2013 Mazda 6 was crushed in a work site accident. So after all the hassles dealing with the insurance company, dealing with Brian was a pleasure. There was no pressure to buy, or be hurried along in the test drive. He even went as far to offer a trade in allowance on a vehicle that did not exist. Great experience and a great new car. More

2016 Ram 1500 Sport Great place to do a trade in and great experience with purchasing a new vehicle. Upon pick up with the new vehicle the staff had explained in great de Great place to do a trade in and great experience with purchasing a new vehicle. Upon pick up with the new vehicle the staff had explained in great details the function and uses of every new technology system that the vehicle is equipped with. They helped me a lot in picking and choosing the right vehicle for my needs and the options it came with. I totally recommend them. More

Amazing experience! My boyfriend and I recently purchased 2 brand new vehicles a Dodge Journey and a Dodge Ram 1500 from Capital Dodge and I have never been happier! I w My boyfriend and I recently purchased 2 brand new vehicles a Dodge Journey and a Dodge Ram 1500 from Capital Dodge and I have never been happier! I would have to say Josh Ovington is one of the best salesman I have ever had the pleasure of dealing with. He made the experience personable, funny, enjoyable and most importantly stress free! I have no doubts that in the future we will not only be purchasing from Josh again, but will definitely be heading right back to Capital Dodge! I already have and will continue to recommend this dealership to anyone that I know in the future. More

2014 Ram SLT Had a quick and painless experience trading in my 2014 ford focus ST for my 2014 Ram SLT. would recommend this dealer to anyone in the market for a ne Had a quick and painless experience trading in my 2014 ford focus ST for my 2014 Ram SLT. would recommend this dealer to anyone in the market for a new truck. John was very pleasant to deal with along with mike the finance manager to get me into the truck I want for the payment I wanted. thank you again guys. More

Beware of Service Department I made an appointment to bring in my vehicle for some recall work and to check the engine light and dropped it off the night before. They mentioned t I made an appointment to bring in my vehicle for some recall work and to check the engine light and dropped it off the night before. They mentioned they could probably start to take a look at it that night and give us a call. Never heard anything by 11am the next day so had to call to check in to see what work needed to get done, the vehicle had yet to be looked at. I stressed the importance of needing my vehicle back that evening. Was told it shouldn't be a problem, they work until 8pm. I had to call back again later in the day for an update since I never heard anything. They had to order a sensor due to the engine light and it wouldn't be in until the next day, and they recommended a power steering inspection since it was loud, I consented. I inquired about getting a loaned vehicle from them since it will be staying another night, they don't offer such service. Next day I had to call again to see what the results were, official inspection hasn't been done yet, and they said they noticed a lot of other leaks, they would do a more thorough inspection and hold of on installing the sensor until we knew all the work needing to get done. Didn't hear anything until the next morning, lots of work totalling around $2000 needed to get done. I called my regular mechanic to get a quote on what all the work would cost at their shop, the total was almost half, so I said I would just come pick up my vehicle. They said they wouldn't recommending driving it off the lot, but said the recall work was done so I can come get it if that's what I want. I got there, and the recall work was not done! They said it was too corroded to do the work. I accept that, no problem, but should they not have known this on day 1!? Not day 3!? Completely unacceptable. My vehicle was there 3 days and zero work was done on it, only inspections. Completely unacceptable seeing as how I had an appointment, it's not like I just dropped it off to see when they could fit it in. Very poor communication, I always had to call to see what was going on. (Employee was very nice and professional otherwise.) When I brought my vehicle to my regular busy mechanic, they looked at all the problems right away and said only one of the recommended services really needed be done at this time... total $400, and they could do it next day. Now THAT's service. I would never recommend this dealership and would never go back, I will drive the extra distance to find better service, price, and honesty. More

Great experience We purchased 2 vehicles a van and a truck and were very happy with the service we received from everyone in the dealership. Was very clean. We purchased 2 vehicles a van and a truck and were very happy with the service we received from everyone in the dealership. Was very clean. More

No Hassle - Great Customer Service! I recently purchased a new Dodge Caravan from Capital Dodge. I called the dealership as I live 2 hours away and asked for hassle free service and tha I recently purchased a new Dodge Caravan from Capital Dodge. I called the dealership as I live 2 hours away and asked for hassle free service and that is exactly what we got! The customer service at Capital Dodge top quality. Highly recommended! More