
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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If I could give them 0 stars, I would. They sold us a brand new truck that literally caught on fire and exploded months later. Even though it was obviously under warranty, fire isn't considered a warrant brand new truck that literally caught on fire and exploded months later. Even though it was obviously under warranty, fire isn't considered a warranty item and they didn't give a crap and we lost thousands of dollars because obviously once a brand new vehicle leaves the lot it's worth way less, so the insurance only paid what it would be worth as a used car even though it was only a few months old and brand new. The dealership doesn't care, Dodge Ram Canada and GMC doesn't care, the whole company doesn't care about doing what's right and selling quality vehicles. They are total scam artists, especially Eddie. More
Sales staff is pleasant and knowledgeable. Service staff are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. are knowledgeable, very friendly and always willing to take the time to explain things and answer questions. More
I have purchased two Jeeps here and return for service, I like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait like the place a lot overall. Not always accurate with time estimates, the last two times I was told service would take 1.5 hrs so I waited but wait times were much longer, the first time it was 4 hours, the last time 3 hrs. More
Took my Jeep in for oil, air filter, tire swap and alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what alignment. Brent signed me in and everything was completed and got the call to pick it up the same morning. He listened to my issues and told me what they will do. Very pleasant cheerful atmosphere there. I will keep buying my cars from this dealership because of their great service. More
Great, friendly staff who go out of their way to help you with any questions you might have. Their work is of the highest quality and always completed on time! with any questions you might have. Their work is of the highest quality and always completed on time! More
After 12 years of exceptional service, Ryan contnues to impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan impress. He and his team promptly pinpoint problem areas and deliver solutions the first time. I always look forward to bringing my 2005 300c to Ryan for personable and professional service. Tom geoghegan More
Capital Dodge service department can not be relied upon to correctly get the job done correctly the first time in. to correctly get the job done correctly the first time in. More
Service took a bit longer that expected but car had some unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in s unexpected SW recalls so wasn’t dealership fault. And - they were rly gracious & arranged for a rental to ensure we had a vehicle while car was in shop. We were pleased with the service level. More
Excellent service , service was great . Appointment was exact time they stated and repair was done in timely manner exact time they stated and repair was done in timely manner More
Reliable delaership. No stress, always there for us! Our car was well serviced and customer care is excellent! car was well serviced and customer care is excellent! More