Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great place to go shopping. They have lots of inventory for new and used vehicles. The team is very friendly, professional and knowledgeable. Moe (our sells rep) was supe They have lots of inventory for new and used vehicles. The team is very friendly, professional and knowledgeable. Moe (our sells rep) was super friendly and patient during the whole process as we checked out many cars (new and used) and after checking numbers, we decided to purchase a new Jeep Wrangler as the interest rates, price, discounts, etc... Were perfect for us and Ken was extremely nice explaining everything to us. We highly recommend Capital Dodge but mostly... We recommend their team!!! More
We purchased a 2020 Honda CRV from Eddy and Tony cash, it was quick easy and painless thanks boys was quick easy and painless thanks boys More
Kyle was very reasonable to deal with! He listened to my concerns and addressed them 100%. This interaction with him today reinforced the positive experiences I've had with his service te He listened to my concerns and addressed them 100%. This interaction with him today reinforced the positive experiences I've had with his service team. Great dealership to get service at, I will be returning! Isaiah was pleasant advisor to talk with as well. More
We just wanted to say thank you once again for the excellent customer service that we received from Jessica and Ryan at the service desk today. With every interaction that we had with her, Jessica was excellent customer service that we received from Jessica and Ryan at the service desk today. With every interaction that we had with her, Jessica was thorough and very pleasant. Bonus for us: Thanks to Ryan's resourcefulness, who went out of his way to help resolve an issue with our vehicle's fob that was not even the reason why we had brought our car in to Capital Chrysler Jeep Dodge in the first place, we left the dealership knowing that we will not hesitate to come back. Congratulations on having such a great team behind the service desk! More
The staff are amazing! ! Yesterday, Dana and Ryan went well, well beyond the call of duty to solve my problem!! They were so dedicated to solving this problem and THEY DID! ! Yesterday, Dana and Ryan went well, well beyond the call of duty to solve my problem!! They were so dedicated to solving this problem and THEY DID! You guys rock!! I love this dealership and would highly recommend bringing your car here for service. All their staff are knowledgeable and polite and friendly. More
Absolutely horrible ! !! On 2 separate occasions they tried to screw me over with SEVERAL thousand dollars of unnecessary service . And on one occasion caused damage to my !! On 2 separate occasions they tried to screw me over with SEVERAL thousand dollars of unnecessary service . And on one occasion caused damage to my truck which they at first tried to deny until their own security cameras caught them in a lie. Worst part is I didn’t even get a response from the general manager when I emailed my complaint to him. More
Very nice dealership, everyone is friendly and approachable, low pressure sales. We had visited the dealership several years ago and were not impressed with the high pressure sales tactic. We wer approachable, low pressure sales. We had visited the dealership several years ago and were not impressed with the high pressure sales tactic. We were hesitant to return, but were pleasantly surprised with the new sales approach. More
such a cheat, you will not get what promised. Avoid at all costs! Save yourself the headache Avoid at all costs! Save yourself the headache More
Added hidden fees to my vehicle without disclosing any information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of y information. I had to cancel the deal as he did not ask me about adding the fees. He will try to figure multiple ways to earn extra bucks out of your pockets More
We wanted to replace our existing car. First of all the appraisal of our vehicle was very fair and the sales Edmond Nyanda listened to our specific needs in the new car and was able to pro First of all the appraisal of our vehicle was very fair and the sales Edmond Nyanda listened to our specific needs in the new car and was able to professionally help us in our decision making. The made this big step very easy us and we got a car that my family is very excited about. He is also continued after the sale to ensure that everything was in order. The finance guy Chris got is very patient and handled everything with so much ease efficiency. I would recommend any family that looking to upgrade or buy a new vehicle More