Capital Chrysler Jeep Dodge Ram

Wasn't considering buying a vehicle, but I am now! I recently stopped by your store, honestly to kill time. I was not considering a new vehicle. After being approached by Jason, my tune has changed! Ja I recently stopped by your store, honestly to kill time. I was not considering a new vehicle. After being approached by Jason, my tune has changed! Jason was very polite, professional, and most importantly, honest; which can be difficult to find! I will be in to see him in the near future! Thank you Jason!!! More

Just checking it out I was just having a look at some of my options as I'm possibly in the market for a SUV sized vehicle. I walked in and Jason was very welcoming and inf I was just having a look at some of my options as I'm possibly in the market for a SUV sized vehicle. I walked in and Jason was very welcoming and informative. I'm not very vehicle savvy and he seemed to pick up on that right away and communicated with me accordingly making me feel very comfortable being there. Buying a vehicle is a tough thing I believe, but sales guys like that relieve a lot of pressure. More

Great communication, we felt very taken care of. Overall, nothing bad to say about our experience. Roman was very helpful and knowledgeable. We would recommend him to others and we are very happy wit Overall, nothing bad to say about our experience. Roman was very helpful and knowledgeable. We would recommend him to others and we are very happy with our purchase. More

Good experience I don't like Car buying, I also had a hard time believing that Roman could put together the deal he offered on the phone. He put the deal together an I don't like Car buying, I also had a hard time believing that Roman could put together the deal he offered on the phone. He put the deal together and I feel he put some real effort into it. In the end it wasn't that bad of an experience (I mentioned I don't like car buying) I would not hesitate to send someone to see Roman to buy a car, he did a great job and was easy to work with. More

High pressure sales Wished I would never of walked in the door.had item included in the price only to find out everything was added to the bottom line afterwards. Told a Wished I would never of walked in the door.had item included in the price only to find out everything was added to the bottom line afterwards. Told a Chrysler rep was there for promotional deals for that weekend,only to find the same shell game being play the week More

Top notch service! This was my first real dealing with a dealership so naturally I was a little nervous walking in. To my suprise from start to finish Chris Spurr made t This was my first real dealing with a dealership so naturally I was a little nervous walking in. To my suprise from start to finish Chris Spurr made the process easy and non intimidating. He took the time to listen and really understand what I was looking for. His laid back demanour and kind approach made me feel like we had been friends for years! Chris went out of his way to help bring in the car I wanted. I have already given his name to some friends and family members. If you are looking for a easy to talk to, straight shooter, I highly recommend giving Chris a call. Martin in finance also made the scary money side of the process easy to understand. He was honest and made sure I understood the many pages of the deal. Overall, I'm very happy with the service and the ease to my worries that Chris and Matrin brought. I can't thank them enough! More

Not Much To Say Service department is okay. Dealership is neat and tidy inside with a play place for the kids and lounge area for customers to wait in with coffee and Service department is okay. Dealership is neat and tidy inside with a play place for the kids and lounge area for customers to wait in with coffee and a TV. More

Beware added services. These guys will bend over backwards to sell you a car. Beware the service department.... Got a recall, so I called them up to set up an appoi These guys will bend over backwards to sell you a car. Beware the service department.... Got a recall, so I called them up to set up an appointment. They noticed I was due for some "other" service, but I declined because my neighborhood shop handles those things. The wife in an attempt to save me the trouble of taking the car in, dropped it off early the next morning after a night shift. When they went through the list of scheduled repairs at the reception, she just said " I only want done what my husband booked." and signed. When we picked the car up, they charged us over $300 dollars for additional services that we hadn't booked, but had been added to the work order before signing. Suffice it to say the dealership won't be getting any more of our business. If you must do business with them, always ask upfront what its going to cost, and always read before you sign. Afterwards you will be treated to hearing that you signed it, your responsible. I blame us for not being diligent enough in reading the fine print, and for not asking about any additional costs. I also believe I shouldn't have to. If they claim that they run a stand up kind of business, there would be no room for this kind of problem, further; It took me about 5 minutes to find another person reviewing the same department who had the same complaint. I can't say for sure whether the problem was incompetence, poor communication, or something shadier. In the end they were willing to pay back about a third of the cost and we told them at the time that it wasn't an acceptable solution, but this transaction insures that for the relatively cheap sum of $215 "Capital Chrysler Jeep Dodge" will never sell me another car. More