Capital Chrysler Jeep Dodge Ram

Would’ve been nice to get two key fobs with the truck even though it’s used , all vehicles come with two original any ways . For a dealership to give a second one with a used truck is peanuts . To the gu even though it’s used , all vehicles come with two original any ways . For a dealership to give a second one with a used truck is peanuts . To the guy who gets used truck and only one fob , we’ll not so good and that’s probably what he’d say to other people. Not to mention there was a brand new sealed 4 pac of vodka coolers in the back seat of the truck we bought More

I had went to Derrick Dodge dealership as being new to the Edmonton area had to start with one . I TOTALLY got ripped off . It was the worst costumer service I have ever gotten from a business . Figuring the Edmonton area had to start with one . I TOTALLY got ripped off . It was the worst costumer service I have ever gotten from a business . Figuring they had a bad day I would try them again well that was a big mistake . The costumer service was worse than the first time. I was totally pissed by this point . I decided to switch dealers and called Capital Chrysler Dodge and they put me threw to service . That’s when I was introduced to Paul El-Hayek in service . He was really polite and eager to help me with our vehicle . I told him we needed our Jeep checked he was happy to help. Gave us a appointment right away and supplied us with a vehicle while it was getting serviced. Although Derrick Dodge dealer said we had $1500.00 dollars in repairs (which I didn’t tell Paul about) I was worried for a big bill . Paul called when the Jeep was ready and the bill was no where near $1500.00 . Was like $200.00 . I must say I found an honest dealership in Edmonton and go there now with all our vehicle needs. I usually deal with Paul I like to stick with someone I trust when it comes to our vehicles. He is always pleasant, easy to deal with and I feel he’s very honest. Thank You Paul El-Hayek 😊 More

Had a very pleasant one the day of our purchase, sales people were really kind and help full, will definitely be handing out business cards to help bring sales. people were really kind and help full, will definitely be handing out business cards to help bring sales. More

April 21/2020 Capital Chrysler Dodge Jeep Ram I April 21/2020 Capital Chrysler Dodge Jeep Ram I recently purchased a 2017 Dodge Ram 2500 Power Wagon from Al Dewan and Mark Destacamento. Bo April 21/2020 Capital Chrysler Dodge Jeep Ram I recently purchased a 2017 Dodge Ram 2500 Power Wagon from Al Dewan and Mark Destacamento. Both salesman I highly recommend if you are in the market for new or used. This is my 4th Dodge vehicle and I am once again impressed. My prior purchases were made on new units from Derrick Dodge. As good as the sales experience was, I would have to admit I prefer the ‘after the sale’ service available at Derrick Dodge. Had this vehicle been available at Derrick Dodge, they would have retained my business. I will continue to utilize the Parts and Service Centers through Derrick Dodge, Edmonton, for what I see as better service and will hope to secure future vehicles through their sales team. More

Yesterday I had purchased a 2017 Dodge Ram SLT Outdoorsman. My salesman is Al Dewan. Al Dewan is my very good who I have the honour to work with when we worked for the automotive industry. Al is a Outdoorsman. My salesman is Al Dewan. Al Dewan is my very good who I have the honour to work with when we worked for the automotive industry. Al is a very nice, yet very knowledgeable in the products and programs Capital Dodge. Al is make you treat you and respect you like family. That’s why is everyone I would highly recommend Al Dewan for his years in customer service, as well as his professionalism. I would highly recommend Al Dewan for sales, and he’s my guy for my future purchases with Capital Dodge. WAY TO GO AL DEWAN !!! More

Basem was really helpful with my dodge caravan service under warranty, he guided me through and saved a lot of time and money. Also from the sales management side naz being always helpful whenever we go under warranty, he guided me through and saved a lot of time and money. Also from the sales management side naz being always helpful whenever we go there to look for a vehile for froends and family More

We found the truck we were looking for at this dealership. We were so excited! When we were making the deal, we asked for the truck to be detailed. We were promised it would definitely be detailed dealership. We were so excited! When we were making the deal, we asked for the truck to be detailed. We were promised it would definitely be detailed. The truck is in great shape but the seats were dirty & the ram boxes were dirty. When my husband picked up the truck & brought it home, it was not detailed! The seats were still dirty & the ram boxes weren’t even vacuumed out! The back box was also not washed out. I called the dealership right away. The manager apologized & asked us to bring it in & it will be done. We went in on Saturday (we live 45 minutes away) & all they did was wash the outside. The ram boxes, back of the truck & seats were still dirty! I showed our salesman & they sent it back to get washed again. all they did was spray out the ram boxes & back. Seats still dirty. Now the manager got involved & he told me that they wouldn’t shampoo the seats unless he specified. I told him he shouldn’t use the word ‘detailing’ because what he thinks it means is not the same as everyone else! I was very mad now. We bought a $60,000 truck & we couldn’t have it cleaned properly?! The manager could tell how upset I was now & offered for us to bring it in anytime & he will get the seats shampooed. We are so disappointed, we can’t be bothered. I’ll do it myself. We are just disappointed in the dealership for not truly detailing our new truck. It wasn’t a big request! More

Very poor service and services are always more expensive than ever quoted. The bookings group is a call center and they are to blame for not agreed to service. I will never use Capital Chrysler again. Once than ever quoted. The bookings group is a call center and they are to blame for not agreed to service. I will never use Capital Chrysler again. Once you are in their system you get constantly messages about buying a new vehicle. Never again! More

Peace of Mind Inspection Went with my daughter in Dec and she got the peace of mind inspection done. She told them it was make a horrible noise. When we picked it up, they Went with my daughter in Dec and she got the peace of mind inspection done. She told them it was make a horrible noise. When we picked it up, they said there was nothing wrong. Today she took it back in, they cut a hole in her line - said it was leaking fluid and that was the only way they took tell!!!!!! Never replaced the slashed hose, topped up the fluid, said since it was couple months ago they would do nothing, plus nothing was written on the report in Dec....how that was customers fault I dont know. But for sure is leaking now with slashed - unreplaced hose. So all these good ratings - Family and employees without a doubt! So You get peace of mind I guess for 30 Days!!! Hmmmmmm now who do we go see about those? More

Capital Chrysler is the best dealership I had ever dealt with from the sales (Al Dewan and Paul ) right down to the finance (Jeremy Hamilton) when you walk into the dealership you were welcome at the door a with from the sales (Al Dewan and Paul ) right down to the finance (Jeremy Hamilton) when you walk into the dealership you were welcome at the door and they found me the right vehicle and price for me, I would highly recommend anyone looking for a vehicle go to Capital Chrysler Awesome service More