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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,556 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,556 Reviews of Capital Chrysler Jeep Dodge Ram

December 29, 2021

The salesperson was pleasant easy to talk to and was really interested in helping me get a new vehicle. More

by velmemnook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
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Jan 03, 2022 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you posting your sales experience. I am happy to read how well everything went and that Kevin took good care of you. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

December 25, 2021

Tho dealership staff are great. Prompt service friendly answered my questions. Didn’t mislead or try to oversell. More

by stuash61
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
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Jan 03, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience with Paul and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 23, 2021

Excellent service. I was taken care of and the shuttle bus driver Ron was amazing. More

by Kimberlydaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek, Rhys Klementovich, Nick Hawkeye, Dave Desaulniers, Jim Lee, Sean Macdonald, Ray Cowan, Kasey Arnold, Floyd King
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Dec 23, 2021 -

Kimberlydaniel responded

Excellent service

December 22, 2021

Al is a rockstar. Best buying experience ever. Will be buying my next truck here in the future. More

by jschofer1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dewan
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Dec 23, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jesse, thank you for taking the time to post your sales experience with Al and thank you for choosing Capital, both are very much appreciated. Enjoy your truck and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

December 21, 2021

Very helpful no hassle best dodge dealership in edmonton knowledgeable about there products treat customers very well More

by Mking_30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami
Report | Print
Dec 22, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

December 16, 2021

Friendly staff. Very courteous and helpful to give me the best service available.always looking after the clients needs More

by stucky47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Report | Print
Dec 17, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 15, 2021

I had more issues with my truck than I thought, so thanks to Capital for bringing that to my attention. And also thanks to them for looking into and letting me know that those would be covered under my warra More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Arnold
Report | Print
Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Bob, so happy to read how well our service team took care of you. Thank you for posting your experience and thank you for choosing Capital, both are very much appreciated. We hope we can help you again in the future. Geoff Haw Fixed Operations Manager

December 15, 2021

Friendly staff. Poor time management. Only face to face customer in the service area and it took 1 hour to complete my quick line oil change. More

by crosesship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your feedback and I am sorry that we didn't meet yours or our expectations. Your review gave me a reason to sit down with our Express Lane supervisor and go over some security footage of the team in action and talk about procedures. Almost every customer interaction that we reviewed the vehicle was in the lube bay for right near the 30 minute mark, give or take 5 minutes, so your experience is not the norm. We still used this time to notice areas of improvement which was initiated by your review, thanks again and we hope you will try us next time. Geoff Haw Fixed Operations Manager

December 14, 2021

Pleasant to deal with. Were bought four vehicles from them and will continue to use them. Sales is top notch. More

by Alfrescochad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar and Jt, Jeremy Hamilton
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Dec 15, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for continuing to choose Capital over the years, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 03, 2021

Great service, personal, location and access. Was provided all comfort and options to wait drop off or loaner. All excellent More

by Coleth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Dec 03, 2021 -

Coleth responded

Excellent experience

Dec 03, 2021 -

Coleth responded

Will be back

Dec 07, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

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