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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,588 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,588 Reviews of Capital Chrysler Jeep Dodge Ram

July 13, 2022

Amazing service provided today for my oil change and air filter on my 2018 Ram. The staff were super friendly and got me in quickly! I will keep coming back! More

by Brendyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentlemen working express lane on July 13 at 5pm
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Jul 14, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for posting your express lane experience Brendyn. I will be sure to make the team aware of your review, it will make their day to read how happy you were with the service they provided. We look forward to seeing you again, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 11, 2022

Very helpful and freindly i wood tell my friends to by ftom them i sure thay wood be helpfull to them to More

by gerrybeasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, Jeremy Hamilton
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Jul 12, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your sales experience Gerry and thank you for choosing Capital, both are genuinely appreciated. I hope you are enjoying your purchase. Geoff Haw Fixed Operations Manager

July 09, 2022

Great service and our sales consultant al dewan was great and got us what we asked for More

by Delormeraven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dewan
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Jul 12, 2022 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate that you took the time to post your sales experience Raven. I hope you have been enjoying your new Ram 1500 and I will be sure to pass along your review to Al so he knows how happy you were with his service. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 09, 2022

I was charged for finding a issue that I told them, on top of that parts they quoted were easily 2x to 3x from other dodge dealers. I had to call back to get the part number cause the quote they gave me j More

by Sukh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catherine Steeves, Lisa Macrae
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Jul 11, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Sukh, with out a name that was used on the repair order I have no way of checking into the specific repair but what you are saying is not true. We do not do any repair that isn't written down and signed off by the customer and there is absolutely no truth that our parts prices are 2 to 3 times higher than anyone. If have valid concerns that you wish to discuss with our service manager please call Clint Thompson at 780-434-5624. Geoff Haw Fixed Operations Manager

Jul 15, 2022 -

Sukh responded

I was quoted a price that was out of line from the other dodge dealers, I did not go for the repair from your dealer but I had to pay close to 400 for a diagnostic fees. The repair I was quoted was for a door latch for the passenger front and rear.

Jul 15, 2022 -

Sukh responded

I can send you the part number with the price you quoted me and what other dealers quoted me

Jul 15, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Please do along with the name that was used on your repair order and contact information so I can get in touch with you. My email is ghaw@capitaljeep.com.

Aug 03, 2022 -

Sukh responded

I have sent an email with the details

Aug 11, 2022 -

Sukh responded

No reply to my email from the Dealer after sending them the details I will keep updating until it’s resolved, I don’t want other people to pay 2x to 3x for their parts

Aug 11, 2022 -

Capital Chrysler Jeep Dodge Ram responded

You have not been forgotten. You have choose to use social media to communicate which even you yourself took over two weeks to respond to my reply. Combined with several people on holidays my intent is to have the time to look into your concerns next week. Geoff Haw Fixed Operations Manager

Aug 12, 2022 -

Sukh responded

Let me know if you want to continue here or via email

Nov 03, 2022 -

Sukh responded

I sent an email to the manager on September 9th 2022 and still not heard back about the part numbers. You would expect a dealer to quote you a service and list the part number being replaced

July 05, 2022

Knowledgeable staff, polite personnel. I plan to make this location where my vehicle is serviced. More

by and@theedge.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their names, but they're in the quick oil change section
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Jul 06, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and we are very happy that we will get the opportunity to help you again in the future. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 04, 2022

I have never met such kind and helpful dealership before, Al is such an awesome person to work with. More

by gladueherman22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al duwan
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Jul 05, 2022 -

Capital Chrysler Jeep Dodge Ram responded

We are so happy that you took the time to share your sales experience and to read how much you enjoyed that experience. I will be sure to pass along your post to Al and the rest of the team. Enjoy your purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 04, 2022

Excellent Customer Service and Jay was very accommodating.. i would definitely recommend him to everyone More

by ardy07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 05, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your sales experience with Jay and for choosing Capital, they are both appreciated. Geoff Haw Fixed Operations Manager

June 30, 2022

They were fast and good to deal with. My keep was clean and put back together as I left it More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
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Jul 04, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Victor, hopefully we can earn a 5 star from you next time. Geoff Haw Fixed Operations Manager

June 28, 2022

Good service, diferent choises, friendly everithing on time, good prices, good financing, exelent workers, nice place, More

by rogeliocarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge maya
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Jun 29, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for both your review and for choosing Capital, they are very much appreciated. Enjoy your purchase. Geoff Haw Fixed Operations Manager

June 26, 2022

Bought a vehicle through Ron. Blonar. He was amazing! People person, very friendly, no pressure salesman, very understanding. Highly recommend him to anyone who is looking to buy a More

by Azenmachine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar
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Jun 29, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for choosing Capital, both are greatly appreciated. I am glad to read how much Ron helped you during the purchasing process, I will be sure to make him aware of how you valued his help. Geoff Haw Fixed Operations Manager

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