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Capital Chrysler Jeep Dodge Ram
Edmonton, AB
1,566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,566 Reviews of Capital Chrysler Jeep Dodge Ram
November 06, 2014
kudos to the service guys The service dept is exceptional with how they regard & communicate with customers. Having had some pretty bad experiences with other dealerships, this The service dept is exceptional with how they regard & communicate with customers. Having had some pretty bad experiences with other dealerships, this is a refreshing change. In a city this size it reminds me of the small town where I actually grew up with the people who I'd be bringing my vehicle in to. My sales experience was great, but the above & beyond friendliness & quick work the guys in service do is why I won't go elsewhere. I will definitely purchase our 2nd family vehicle here & have recommended Capital to everyone who checks out my truck. More
by Helenesmolcec
Employees Worked With
Rod Elliott, , Basem El-Hayek
November 02, 2014
bought a new Jeep. Just bought a new Jeep and had a great experience. Great staff, friendly, knowledgeable, helpful. Steph, and the girl who helped me in finance (I forg Just bought a new Jeep and had a great experience. Great staff, friendly, knowledgeable, helpful. Steph, and the girl who helped me in finance (I forget her name) were so amazing! They truly love the product they're selling, and it shows. More
by cornelius.whitty
November 02, 2014
Excelent I would highly recommend this dealership to anyone looking to buy new or used. The quality of effort and profesionalism is unmatched. This being my fo I would highly recommend this dealership to anyone looking to buy new or used. The quality of effort and profesionalism is unmatched. This being my fourth vehicle over 6 years and the forth dealership its unfortunate i didnt find them sooner. A big thankyou goes out to everyone who helped me. More
by punkd.tyler
October 30, 2014
Worst customer service experience ever. We purchased a vehicle from this dealership, and at first everything went well. Until, after only a week, a part was needed for the brand new vehicle We purchased a vehicle from this dealership, and at first everything went well. Until, after only a week, a part was needed for the brand new vehicle and it went into the shop. After being continuously lied to about the part being almost in, we found out there was no such part in North America. After a continuous battle with the dealership to have this straightened out, it was still not resolved. This experience wasted a tremendous amount of our time and money. This was the worst customer service experience we have ever encountered, and I warn anyone thinking of buying a vehicle here to save your time. It was a horrendous experience and they know absolutely nothing about true customer service. More
by js29
October 21, 2014
terrible, awful, insert negative adjective here I had decent experience with this dealership when I had purchased my Compass last year. Since our family is expanding, we figured we would go see them I had decent experience with this dealership when I had purchased my Compass last year. Since our family is expanding, we figured we would go see them about getting into a van and small car, instead of owning two SUVs. However we were met with attitude the moment we walked into the door. We knew exactly what we were looking for, yet they continued to question us without listening to what we had to say. When they came back with a price, the payments were more than double what we were already paying. They called my wife a liar when she called them out on saying they couldn't get her a deal on a car for her SUV. When we politely asked for our keys to our vehicles back so we could leave, we basically had them thrown at us and a very rude "FINE" was said to us. I have a one year old who behaved with more maturity than the sales people did today. I will not be going back to this dealership, and I will make sure none of my family or friends go either. More
by mattminnow
October 17, 2014
excellent Natalia was super friendly, very personable and extremely helpful. I had a much better experience this time then when I made my first purchase there! Natalia was super friendly, very personable and extremely helpful. I had a much better experience this time then when I made my first purchase there! More
by duckiet
October 10, 2014
Excellent! We went in with a trade in, got a new Jeep compass and lowered our payments! I would absolutely recommend going down to take a look and get a new vehi We went in with a trade in, got a new Jeep compass and lowered our payments! I would absolutely recommend going down to take a look and get a new vehicle! We will definitely be back in the future! More
by Stacey4
Employees Worked With
Alexandra Yun
October 10, 2014
I like my new truck The service was great, I only test drove one unit as Stefanie listened to what I was interested in and found what I was looking for right away. I am a The service was great, I only test drove one unit as Stefanie listened to what I was interested in and found what I was looking for right away. I am a satisfied customer. If I am looking for a new vehicle in the future, I will be back. Thank you More
by rob1500
October 10, 2014
Great Service Great customer service, very friendly. Polite and energetic sale reps Pleased with the service I received. Love my new dodge journey =) Thank y Great customer service, very friendly. Polite and energetic sale reps Pleased with the service I received. Love my new dodge journey =) Thank you for making it happen. More
by Shaylah
October 08, 2014
Great! Amazing service! Love my jeep and capital jeep for everything they have done. First time buyer and it could not have been any easier! Thanks again! Amazing service! Love my jeep and capital jeep for everything they have done. First time buyer and it could not have been any easier! Thanks again! More
by RickyJeep
Employees Worked With
Pankaj Seth
