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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,566 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,566 Reviews of Capital Chrysler Jeep Dodge Ram

July 12, 2015

Quick and easy Stephanie was very quick and put a rush on everything working very hard to get me approved for a vechicle and be able to drive it off the lot in just More

by Edmontongal0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pankaj Seth
July 12, 2015

We now have a great ride!! Would like to thank Steph Clarkson for helping us find a great new Jeep Cherokee North. We hesitated and missed our first choice vehicle. When we we More

by garjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Yun
July 09, 2015

Pleasant Experience We bought a fully-loaded Dodge Journey Crossroad from Capital Motors at a very reasonable and affordable price. Rob, the Product Adviser, made the sa More

by Harman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
July 03, 2015

Service Department - Is pathetic - lacks service. I have not had any quick or timely help with servicing of my truck. First time I went for a oil change in their "QUICK LUBE" it took 3 hours. As t More

by Angry and vehicleless.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basem El-Hayek
Jul 08, 2015 -

Capital Chrysler Jeep Dodge Ram responded

Hi "Angry and vehicleless", My name is Erin Dominko and I am the Internet Manager here at Capital Jeep Dodge. I apologize to hear that you are not having a good experience with our Service Department; this was never our intention. Could you please provide me with your name and contact information so that I can look in to the status of your truck? Thanks, Erin Dominko

Jul 08, 2015 -

Angry and vehicleless. responded

Hello Erin, My name is Ryan Donovan and my email is rjdonovan@hotmail.com. Please let me know of the status of my truck as it is getting very tiresome and stressful at home and work without our regular vehicle.

Jul 09, 2015 -

Angry and vehicleless. responded

Erin. I have emailed you in regards to the excess mileage added to my truck during its time at Capital. Please now that I get asked at least 3 times a week on how I like the ECODIESEL by random strangers when they see me driving it. And now I feel like I should not give it a positive review or at least getting it serviced.

June 30, 2015

Pleasant surprise. I was looking at a couple different dealerships for a Jeep Grand Cherokee, for the purpose of towing a travel trailer. From my first visit to Capital, More

by Brian, Edmonton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 14, 2015

Smile and helpful My friends referred me to go Capital Chrysler to meet Jason, Taurien and the Financial staffs with good appearance and friendly. They help me with my More

by Chrismazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Sweet, Financial Manager, Stephanie Shek
June 10, 2015

So excited with our new Ram before we visit this dealership, we had been through other dealership and it is so frustrating how sales people push you to buy at that very moment. More

by Juliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 06, 2015

Still smiling! We were very happy to have stepped into Capital and to have met the sales staff there. Immediately we were welcomed by smiling faces, not just looking More

by Roxxie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 03, 2015

very very happy I just wanted to add that after buying 4 vehicles in the last 4 years from Capital Jeep the management and staff have done and amazing job of loo More

by Keith Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pankaj Seth, Basem El-Hayek, Joseph Saad
June 02, 2015

Careless Business Practice I was not impressed for being called back to the dealership a second time to help meet a month end quota and sadly still walk away with no deal. The More

by rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 02, 2015 -

Capital Chrysler Jeep Dodge Ram responded

Hi "Careless Business Practice", My name is Erin Dominko and I am the Internet Manager here at Capital Jeep Dodge. I apologize that you felt your visit to our dealership was a waster of time; this was never our intention. Could you please provide me with your name so that I can further investigate your experience with us? Thanks, Erin Dominko

Jun 02, 2015 -

rico responded

Hi Erin, I'm not sure what you need to investigate? My review does not have any games attached to it and it's the truth as for what my wife and I felt after our second visit. By the way, I never said what I wrote was the dealerships intention, I'm saying this is what happened and this is how we feel about it. Thanks. Roland

Jun 10, 2015 -

Capital Chrysler Jeep Dodge Ram responded

Roland, Well we appreciate the feedback. If there is any else we can do for you in the future please do not hesitate to contact the dealership or myself directly. Thanks, Erin Internet Manager (780) 435-4711

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