Capilano Volkswagen

I worked with Steve through the whole waiting period and now enjoying my new ID4. He has been a very pleasant salesman to work with and very informative about the car. I would recommend him to anyone. now enjoying my new ID4. He has been a very pleasant salesman to work with and very informative about the car. I would recommend him to anyone. More

RJ's customer service is really good and, he is a very polite, friendly, and helpful person. Best dealership to buy VW. :) polite, friendly, and helpful person. Best dealership to buy VW. :) More

Brad is an excellent asset for Capilano VW. We dealt with Brad for our most recent purchase as well as for previous cars purchased. He is very knowledgeable and explained many of the features i We dealt with Brad for our most recent purchase as well as for previous cars purchased. He is very knowledgeable and explained many of the features in detail. Sam was also very helpful to explain the extended warranty and maintenance options. Thanks to everyone at Cap VW! More

Recently purchased a 2023 ID. 4 from here and had an excellent experience dealing with RJ. He kept me informed, and as most people are aware, EV cars are very hard to come by right 4 from here and had an excellent experience dealing with RJ. He kept me informed, and as most people are aware, EV cars are very hard to come by right now and kept my expectations in check. They are not pushy and felt very welcoming. Thanks guys! More

The sale person who helped me was AJ and he was amazing. Technically I should have waited to get the car after 15 months but I git a call only after 2 months from him saying there is a car that is slightly Technically I should have waited to get the car after 15 months but I git a call only after 2 months from him saying there is a car that is slightly different from what I ordered and I might be interested in it. I went and did the deal. He is amazing in keeping in touch with his customers. More

It was a pleasure to work with Capilano VW. Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first Adam helped me through with all the process, explaining everything I should know, not pressuring to buy but just helpful. I’m so glad I got my first VW with them and I will be back for sure in the future. More

Bob is very enthusiastic and patient, he explained everything in detail. Great services and we are very impressed everything in detail. Great services and we are very impressed More

Very happy with the overall service and how they explained the operation of the vehicle upon delivery. explained the operation of the vehicle upon delivery. More

Hope was very helpful and patient in answering my questions. The whole process was smooth as well. Overall, the customer service was top notch! questions. The whole process was smooth as well. Overall, the customer service was top notch! More

Amin, ALi and Jake made my day today, they helped me with my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above my car and now my roof rack that had seized is open!!!! I can put my box in now, I had no apportionment, but asked for help and this team went above and beyond. Thank you team Capilano. More