Capilano Audi

Excellent Service Thank you Justin Kimura for your courtesy, professionalism and excellence. I appreciate your patience and most of all being able to look after my need Thank you Justin Kimura for your courtesy, professionalism and excellence. I appreciate your patience and most of all being able to look after my needs.The team at Capilano Audi is well-organized and easy to do business with. More

Efficient and Five Star Service Derek and his team took great care of us in helping us choose our new SQ5. Not only are we thrilled with the vehicle but the service we received from Derek and his team took great care of us in helping us choose our new SQ5. Not only are we thrilled with the vehicle but the service we received from ordering to delivery was above and beyond. They let us install our car seats and pack our stroller in and out of multiple vehicle models to ensure the cargo capacities fit our needs and test drive the vehicle for an extended time period at home. All questions were answered knowledably and promptly and when something wasn’t known a team approach to find the answer ensured we got the right information in a timely manner. They negotiated fairly and when we needed a vehicle to bridge the gap before our new one arrived they set us up with a loaner of the exact same model we had ordered. Can’t say enough good things about Cap Audi! More

Very Pleased At Cap Audi we found that everyone was very helpful and were professional. Justin, our salesperson, looked after our needs. We will come back again At Cap Audi we found that everyone was very helpful and were professional. Justin, our salesperson, looked after our needs. We will come back again the next time we need a car. More

First class from begining to end Derek and his team truly know the meaning of customer service. This has been my 5th Audi purchase from Capilano Audi and will continue to deal with th Derek and his team truly know the meaning of customer service. This has been my 5th Audi purchase from Capilano Audi and will continue to deal with the great team there. The process from the time you arive to the time you leave is truly first class. Keep doing what you are doing! More

Excellent purchase experience I booked an appointment to see some vehicles as I live out of town and would only be in the city for a couple of days and really wanted to make a deal I booked an appointment to see some vehicles as I live out of town and would only be in the city for a couple of days and really wanted to make a deal on a new car while I was there. My last vehicle was a 2007 A4 and I was really only interested in a newer A4. Trevor was able to narrow down the features I was looking for in a new vehicle, and took me for a test drive to see and try out the latest equipment. While we were out, Nihk figured out an offer on a vehicle that fit my budget and my needs, and evaluated my trade in. We were able to come to a deal before the end of the day and I took delivery of my new A4 the next day. Very happy with the experience I received and will definitely be going back. More

Excellent shopping experience Capilano audi is a very great place to buy a new car. Sales in there are very helpful and knowledgable. They are willing to help their customer to pic Capilano audi is a very great place to buy a new car. Sales in there are very helpful and knowledgable. They are willing to help their customer to pick the right choice. More

Great experience, awesome service from James I like coming to Capilano Audi because they care about customers. Always ready to support and offer best solution to my needs, they do not hesitate go I like coming to Capilano Audi because they care about customers. Always ready to support and offer best solution to my needs, they do not hesitate going the extra mile for providing customer value. Special words for James, who provides outstanding service. More

New car purchase- A5 Sportback The team at the dealership is extremely knowledgeable and proud of the product line. They truly try to earn your business which seems to be more the e The team at the dealership is extremely knowledgeable and proud of the product line. They truly try to earn your business which seems to be more the exception than the rule these days! More

Great experience Trevor was very helpful and friendly. The special black friday sale was a great opportinity which customers should use. I recommend being a client of Trevor was very helpful and friendly. The special black friday sale was a great opportinity which customers should use. I recommend being a client of Capilano Audi. More

Excellent customer service regardless of job size Capilano Audi has been the only service shop for my Audi now. No matter how small or big the job is, their staffs really take care of my needs. Not Capilano Audi has been the only service shop for my Audi now. No matter how small or big the job is, their staffs really take care of my needs. Not only for the work, their advices are always helpful in order to keep my car in excellent condition. From the way they treat customers including me, I really feel they are professionals and value each customer. I used to use other service shops in the past because these people told me that Audi Dealer charges way more and they do unnecessary work. I was really fooled by them. Most importantly, Capilano Audi's work is much more trustworthy and I am actually paying less because of the reason. I am recommending all Audi owners I know to go there. More