Capilano Audi
North Vancouver, BC
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1,066 Reviews of Capilano Audi
Very nice to deal with Capilano Audi again. We were happy to purchase our new Audi today. The staff was very helpful and professional. We have no problem sending our friends and family to Capila We were happy to purchase our new Audi today. The staff was very helpful and professional. We have no problem sending our friends and family to Capilano audi. Service was great. More
my new A4 I had been coordinating with Ryan Lee and Carlos Montanes for almost a month to complete deal for a new A4 Technik. Afterwards Capilano Audi allowed I had been coordinating with Ryan Lee and Carlos Montanes for almost a month to complete deal for a new A4 Technik. Afterwards Capilano Audi allowed me to store the vehicle for almost a month while I sold my other car so I did not get stuck with double car payments. On the day I cam to Vancouver to complete the deal and pick up the car Carlos picked me up at the others dealers location where was transferring my old lease and drove me to Capilano where I had a great experience and drove away with my New A4 . Carlos and Ryan were super nice and helpful throughout the negotiations and final paperwork and the key handover. The care drives amazing and we're super happy. Our only compliant about the car so far is the cup holder is to close to the front and can't fit most travel mugs in height. More
Amazing Service Always great service at Cap Audi. Just picked up my 3rd vehicle and expectations have always been exceeded in dealing with Derek and the team. Always great service at Cap Audi. Just picked up my 3rd vehicle and expectations have always been exceeded in dealing with Derek and the team. More
POSITIVE Carlos and the team were an absolute pleasure to deal with. they made the entire process easy, relaxing and actually enjoyable. would highly recommend Carlos and the team were an absolute pleasure to deal with. they made the entire process easy, relaxing and actually enjoyable. would highly recommend this team to anybody interested in buying an Audi. More
Fantastic as always Derek, James and the team at Capilano are fantastic to deal with. I have been a loyal customer now for nearly a decade and don’t plan on going to anot Derek, James and the team at Capilano are fantastic to deal with. I have been a loyal customer now for nearly a decade and don’t plan on going to another dealership. More
Great Service The Capilano Audi team are great. From the shuttle drivers, Kate and David, to the Service Advisors, Allan and Richard, to Ryan in Sales and Derek, th The Capilano Audi team are great. From the shuttle drivers, Kate and David, to the Service Advisors, Allan and Richard, to Ryan in Sales and Derek, their GM, I have been very pleased with their ability to set the right expectations and meet them every single time. More
Excellent I have been dealing with capilano Audi for a few years. Bought a new car from this dealership again. my experience has been great with this dealership I have been dealing with capilano Audi for a few years. Bought a new car from this dealership again. my experience has been great with this dealership. More
Amazing services This is my first Audi experience. I found the whole experience smooth and wonderful, from initial contact to pick the car up. All the staff we dealt w This is my first Audi experience. I found the whole experience smooth and wonderful, from initial contact to pick the car up. All the staff we dealt with in the process are very helpful and our sales Adrian is knowledgeable and very super friendly. He is a good listener and took time to answer our questions and to address our concerns, no pushy at all. He kept his promise, the car looks even newer when we picked it up than test drive. We can't even recognize it. When we picked the car up, he explained the process to us and introduced us to everyone involved. With his prep work, we don't need to repeat anything. The paperwork got done quickly and smoothly. Thank you for the amazing service! More
Fast and efficient !! Was shopping for a new car Justin was excellent answered all my question had the patience with me. Picked me n my wife from the seabus the day we pick Was shopping for a new car Justin was excellent answered all my question had the patience with me. Picked me n my wife from the seabus the day we picked up the car. Excellent service. More
True to Their Word I pulled in with a loud noise coming from my 2008 Q7 (which I did not buy from them). One of their service guys took the time to come out and listen I pulled in with a loud noise coming from my 2008 Q7 (which I did not buy from them). One of their service guys took the time to come out and listen to the noise, made a preliminary diagnosis then asked if I had 15-mins to have a technician look at it. The tech verified the diagnosis, a detailed quote was provided, parts ordered and service booked. The vehicle wasn't ready when I came to pick it up - but no problem. They set me up with a SWEET 2018 A4 for the weekend, and all was good. I picked up the Q7 Monday, the cost was as quoted and it runs smoothly. More