Capilano Audi

Routine Maintenance Very efficient and prompt service for a routine maintenance job. I also appreciate the summer discount for this occasion. I was offered a courtesy ri Very efficient and prompt service for a routine maintenance job. I also appreciate the summer discount for this occasion. I was offered a courtesy ride but I decided to stay in the show room to look at the vehicles. More

Friendly service; no pressure I was very surprised when I received a phone call from Aaron Li after hours about an hour after I had inquired about an A4 I had seen on their website I was very surprised when I received a phone call from Aaron Li after hours about an hour after I had inquired about an A4 I had seen on their website. He was calling me from home after work. He asked me what it was I wanted to know and when I would like to go see it. I wasn't expecting someone to get back to me so quickly knowing that the dealership had already closed for the day. I was impressed by the laidback and friendly demeanor of the staff and the fact that Aaron was not applying any pressure on me to buy, which I greatly appreciate. The buying process was also very smooth. I tend to not have very high expectations when it comes to buying a vehicle, but this buying experience was very easy. I would highly recommend visiting Capilano Audi when looking for your next vehicle. More

Excellent Considerate Patience Efficient I think they help me to get a perfect service, and I drive my new Audi Q5 on the road, It is amazing. Thank you Tim! Considerate Patience Efficient I think they help me to get a perfect service, and I drive my new Audi Q5 on the road, It is amazing. Thank you Tim! More

Extremely friendly. professional and efficient, I absolutely support this dealership, they treat me like family and I always leaving feeling great. Their team is well organized and work well togeth I absolutely support this dealership, they treat me like family and I always leaving feeling great. Their team is well organized and work well together. I will always deal with them. More

Great Service The Staff at Capilano Audi always exceed my expectations, amazing service! Thanks again for another great car shopping experience. I would never go The Staff at Capilano Audi always exceed my expectations, amazing service! Thanks again for another great car shopping experience. I would never go anywhere else. More

Excellent Customer Service We were very impressed with the quality of service and professionalism. Adrian introduced us to the various departments and all were outstanding. An We were very impressed with the quality of service and professionalism. Adrian introduced us to the various departments and all were outstanding. And of course the product is exceptional! More

Excellent experience The experience from start to finish was excellent. The loaner car was ready to go and allowed me to have a productive morning. I did have to wait abou The experience from start to finish was excellent. The loaner car was ready to go and allowed me to have a productive morning. I did have to wait about 4 weeks to get one and as I live out of town I need one to get around. Dan finished the the service off, paper work handled well and efficiently. Aside from waiting to bring the vehicle in , waiting for loaner availability, very smooth and efficient. More

First experience with my used Audi Overall good service but were way out on the pickup time. I ended up sitting around for almost 1 1/2 hours and was credited $25 for my effort. Also Overall good service but were way out on the pickup time. I ended up sitting around for almost 1 1/2 hours and was credited $25 for my effort. Also had my push button drivers door lock changed out with one of the other working ones. I asked for it to come from the passenger back door and they took the working one from the back door on the drivers side. Now if this one craps out I have no way of locking my car with the button without either looking for my FOB or going to the other side of the car. The guys were great otherwise and the I had no other issues. More

Good service Excellent quick and efficient nice environment with friendly atmosphere. Good customer focus and convenient drop off and pick up with minimum wait. Al Excellent quick and efficient nice environment with friendly atmosphere. Good customer focus and convenient drop off and pick up with minimum wait. All try very hard More

Service department Dan in the service department has been very helpful and his recommendations are very accurate. The work was completed on time and the communication wa Dan in the service department has been very helpful and his recommendations are very accurate. The work was completed on time and the communication was excellent More