Capilano Audi

It was excellent Trevor was excellent and Andrew and Matthew was great also . very good customer service and staff is knowledgeable and helpful . I recommend you to my Trevor was excellent and Andrew and Matthew was great also . very good customer service and staff is knowledgeable and helpful . I recommend you to my family and friends. More

Great experience - highly professional Just ended up purchasing two Audis replacing both of our cars at one time! The entire team was exceptional and highly service and customer oriented. Just ended up purchasing two Audis replacing both of our cars at one time! The entire team was exceptional and highly service and customer oriented. Purchasing cars is not something we love to do but in this case the overall experience was a pleasure. Justin, Ryan and Natalie were all terrific to work with. More

Great follow up He followed up very diligently and were able to show me the vehicle that I was looking for in the price range that I want He followed up very diligently and were able to show me the vehicle that I was looking for in the price range that I want More

guest experiene The entire team was coordinated and dedicated to delivering a premium guest experience. Well done team Audi! Thank you for listening to our needs. Br The entire team was coordinated and dedicated to delivering a premium guest experience. Well done team Audi! Thank you for listening to our needs. Bravo More

Excellent sales experience- Aaron was awesome Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated as serious buyers even though we showed up in our jeans and t-shirts. I like that. Although I liked all the individuals that provided services, I did receive some miss-information in the finance department that would have been detrimental to me had I not done my own research. This is the reason for four stars instead of five for customer service. I would come back to this dealership but I would also do some homework regarding financing products. More

Very professional, answered all my questions! Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my q Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my questions and he was very forthright and answered all my questions and gave me a price I was happy with. Came the next day and Tim Cheung helped me with the car I was interested in, as it was James day off. Tim was very professional and I sincerely felt that I was not given the sales pitch. No pressure just the facts and very courteous and polite. I bought the car and was back in Victoria by the end of the day. I felt very happy with the service I received, especially as it was so short notice and not planned. More

Excellent Service Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was prov Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was provided with an Audi courtesy car. Thank you! More

Always done one hundred percent Service was amazing . Dan help me out with everything work was done on time . Very happy good job looking forward to the next time to do my service. Service was amazing . Dan help me out with everything work was done on time . Very happy good job looking forward to the next time to do my service. More

Best Car Experiance Ever Back to see Tim Cheung for a new car. Always a pleasure dealing with the crew at Capilano Audi. Andrew and Mathew are awesome. See you in 4 years. Th Back to see Tim Cheung for a new car. Always a pleasure dealing with the crew at Capilano Audi. Andrew and Mathew are awesome. See you in 4 years. Thank again. More

Wonderful!! Richard and Dan in Service are always great! Nick also did a follow-up call to see if I was happy with my car and answered my questions about the new Richard and Dan in Service are always great! Nick also did a follow-up call to see if I was happy with my car and answered my questions about the new e-tron Q5. More