Capilano Audi

Great service all around! Justin was very knowledgable and patient with us on Our search for a new car. We couldn't be any happier! Thanks so much!! all around! Justin was very knowledgable and patient with us on Our search for a new car. We couldn't be any happier! Thanks so much!! More

Great work Both Robert and Allan listened to me and my concerns and then they did their best to make me satisfied. These guys know how to treat Audi customers. Both Robert and Allan listened to me and my concerns and then they did their best to make me satisfied. These guys know how to treat Audi customers. More

Purchased 2014 A5 I was beginning my search for a used 2 door coupe. While having my other Audi serviced I spoke with Chris about my needs for a used vehicle. Chris w I was beginning my search for a used 2 door coupe. While having my other Audi serviced I spoke with Chris about my needs for a used vehicle. Chris went away and came back a few minutes later explaining they just received a lease return that might suit my needs. The car was just off lease, not even cleaned up. We went through the vehicle and took it for a test drive, it was at the top of my price range but it was what I was looking for. They cleaned and detailed the car for my second visit and I bought the car. More

It was excellent Trevor was excellent and Andrew and Matthew was great also . very good customer service and staff is knowledgeable and helpful . I recommend you to my Trevor was excellent and Andrew and Matthew was great also . very good customer service and staff is knowledgeable and helpful . I recommend you to my family and friends. More

Great experience - highly professional Just ended up purchasing two Audis replacing both of our cars at one time! The entire team was exceptional and highly service and customer oriented. Just ended up purchasing two Audis replacing both of our cars at one time! The entire team was exceptional and highly service and customer oriented. Purchasing cars is not something we love to do but in this case the overall experience was a pleasure. Justin, Ryan and Natalie were all terrific to work with. More

Great follow up He followed up very diligently and were able to show me the vehicle that I was looking for in the price range that I want He followed up very diligently and were able to show me the vehicle that I was looking for in the price range that I want More

guest experiene The entire team was coordinated and dedicated to delivering a premium guest experience. Well done team Audi! Thank you for listening to our needs. Br The entire team was coordinated and dedicated to delivering a premium guest experience. Well done team Audi! Thank you for listening to our needs. Bravo More

Excellent sales experience- Aaron was awesome Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated Overall I was very happy. Aaron our sales person was great-helpful, knowledgeable, professional and friendly. I would give him a 5/5. We were treated as serious buyers even though we showed up in our jeans and t-shirts. I like that. Although I liked all the individuals that provided services, I did receive some miss-information in the finance department that would have been detrimental to me had I not done my own research. This is the reason for four stars instead of five for customer service. I would come back to this dealership but I would also do some homework regarding financing products. More

Very professional, answered all my questions! Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my q Came over from Victoria on a very short visit to check out a new car that I saw on line. Talked to the James on the phone, I was very direct with my questions and he was very forthright and answered all my questions and gave me a price I was happy with. Came the next day and Tim Cheung helped me with the car I was interested in, as it was James day off. Tim was very professional and I sincerely felt that I was not given the sales pitch. No pressure just the facts and very courteous and polite. I bought the car and was back in Victoria by the end of the day. I felt very happy with the service I received, especially as it was so short notice and not planned. More

Excellent Service Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was prov Service was excellent. Dealt with Richard at the Service Department and all the work was done perfectly and on time. I am also happy that i was provided with an Audi courtesy car. Thank you! More