Capilano Audi

Employees very knowledgeable and good service Provided a loaner car, a3 e-tron, while my winter tyres were being swapped. Replaced my summer tyres with new Michelins and waived the mounting and ba Provided a loaner car, a3 e-tron, while my winter tyres were being swapped. Replaced my summer tyres with new Michelins and waived the mounting and balancing costs to vompensate for a mix up with my wife's summer tyres. and rims being trmpoarily misplaced. Honest and reliable dealership. More

Spring service and tire replacement All went as planned in advance. Service was fine and snow tires removed and new all season radials installer. A safety checkup was also performed, as All went as planned in advance. Service was fine and snow tires removed and new all season radials installer. A safety checkup was also performed, as well as a 4 wheel alignment. I was given a courtesy ride home, withering 10 minutes, Overall, excellent service. More

The best The service from Allan and Matt was exceptional. I am always impressed by Capilano Audi. Over and above all other dealerships for customer service. The service from Allan and Matt was exceptional. I am always impressed by Capilano Audi. Over and above all other dealerships for customer service. Thank you. More

Lease another new vehicle to replace the old one. Great service and support from the sales and management team.. location is not ideal for us because we are working and live in Vancouver, but worth t Great service and support from the sales and management team.. location is not ideal for us because we are working and live in Vancouver, but worth to keep the relationship More

Great service and staff Great explanation of A4 features. Matt did a great job. Leo was very supportive. Justin oversaw sales experience. All very professional. No pressu Great explanation of A4 features. Matt did a great job. Leo was very supportive. Justin oversaw sales experience. All very professional. No pressure! Insurance and business paperwork by Samantha very efficient. Thanks. More

Staff and Service Friendly staff and terrific service! I was treated with respect and my car was back promptly. I would recommend their service department. Very satis Friendly staff and terrific service! I was treated with respect and my car was back promptly. I would recommend their service department. Very satisfied customer. More

A3 servicing to replace injector coils Dealership squeezed me in for an appointment, diagnosed the problem and did the repair all within 1.5 hours. I only had a small amount of time availa Dealership squeezed me in for an appointment, diagnosed the problem and did the repair all within 1.5 hours. I only had a small amount of time available and was happy to get the car in and repaired within my constraints. More

Helpful and friendly Dealt with Chris bong, happy with his service. He’s very easy to talk to and made my experience hassle free. Great dealership all around. Dealt with Chris bong, happy with his service. He’s very easy to talk to and made my experience hassle free. Great dealership all around. More

Great experience Thank you Capilano Audi for your great service and friendly staff. I would definitely recommend buying a vehicle from Capilano Audi. The whole exper Thank you Capilano Audi for your great service and friendly staff. I would definitely recommend buying a vehicle from Capilano Audi. The whole experience was top notch. More

Honest and working WITH you I was previously dealing with a dealership where they were giving me the run around, wasting my time, making false claims about vehicle availability & I was previously dealing with a dealership where they were giving me the run around, wasting my time, making false claims about vehicle availability & demand, and just generally not working with me to get me the best value for my money. The team at Capilano Audi right off the bat went to work to get me the best available price and even get refunds for warranties on my written off vehicle that were technically not permitted based on the contract. I truly felt like we were on the same team, and I felt like they listened to my concerns and the things that were important to me. It was refreshing to have such an honest deal in an industry that has its fair share of shady players. More