Capilano Audi

I am so happy with my new Audi!! Bobby Levit and the Capilano Audi team are truly fantastic!! This is my second vehicle leased through Bobby and I couldn’t be happier with the service Bobby Levit and the Capilano Audi team are truly fantastic!! This is my second vehicle leased through Bobby and I couldn’t be happier with the service and care put into helping me choose my new Audi. Patient, intuitive, picked up on everything I was wanting. A wonderfully easy transition and transaction. I couldn't imagine dealing with anyone else. More

2019 Audi Q5 The entire Audi team I worked with were polite, attentive, had all the answers to my questions with everything explained clearly and concisely. And w The entire Audi team I worked with were polite, attentive, had all the answers to my questions with everything explained clearly and concisely. And when a very unexpected problem occurred they had a solution within minutes (a hit and run on my new car before it even left the lot). More

I trust them Businesses have to earn my trust and nothing is more important to me. This is my third new Audi from Cap Audi and any issue I’ve ever had, from pre-p Businesses have to earn my trust and nothing is more important to me. This is my third new Audi from Cap Audi and any issue I’ve ever had, from pre-purchase through years of ownership, has been dealt with quickly and fairly. Good people, great cars! More

Great service, friendly staff Tadz was awesome to deal with - very friendly, responsive, and patient with me grinding away on price :D Overall the staff here were all very frien Tadz was awesome to deal with - very friendly, responsive, and patient with me grinding away on price :D Overall the staff here were all very friendly and helpful. Matt even gave a full rundown of every feature in the car and helped set everything up, which I've never experienced before. I highly recommend these guys for your next Audi purchase! More

Helpful routine maintenance Came in for my first routine maintenance, had some questions about various features that were quickly and helpfully answered by people from both Sales Came in for my first routine maintenance, had some questions about various features that were quickly and helpfully answered by people from both Sales and Service. More

Breath of fresh air in a smoggy world! As I was buying a use car from Capilano Audi I may have thought this would lead to a second hand experience...in NO WAY was this the case. Before I re As I was buying a use car from Capilano Audi I may have thought this would lead to a second hand experience...in NO WAY was this the case. Before I review the dealership, I have to comment that I had just the day before been at Porsche Vancouver, an experience that was so unsettling and unsavory I thought I would be 'off' ever buying a Porsche, or any used car! However at Capilano it was all service was arrival right to final drive-off later that day. Jae Lee was excellent to work with and he got me started with a test drive right away since I was only interested in the Porsche....before I left he corralled the sales Manager Nihk Lo who knew the entire car history and trade in story. Nihk jumped right in and walked me through all the details, allaying any concerns I had about a different brand being sold at an AUdi dealership. Far from a 'here it is' attitude he carefully explained the owner (a multi-Audi customer there) so that I could feel secure the car had not been abused but rather well cared for. Jae walked me through the CarFax and Nihk had the details on the $0 claim (a mark on the bumper that was less than deductible to fix). My mind was at ease! Working out the price was a warm and friendly process as Nihk knew we were going 'over budget' with the car and yet he did all he could to make it work for us...which it did! In less than 2 hours I had been walked through the car, driven it, and negotiated a great price......no effort or fuss involved! To top it off they rushed the delivery to be the same day for me and had the car detailed before dinner so I could pick up that evening. Sam was quick on the paperwork and explained it all with ease. My wife and I are extremely happy with the car and more than that, impressed with this family owned and well run dealership......I have already 'pushed' them to a friend who's daughter needs a car. Since delivery Jae has followed up to be sure the car is working and I'm happy with the service they provided....easiest "Yes'" ever for a car purchase! I'm not an easy guy to be impressed but this dealership was awesome! Professionalism ruled the day! More

Awesome customer service. I love my new Q5 Quality car and quality experience! Thank you Capilano Audi— you guys went above and beyond to make the whole experience fun and exciting. We love our Quality car and quality experience! Thank you Capilano Audi— you guys went above and beyond to make the whole experience fun and exciting. We love our Q5! More

Friendly and professional Bobby Levitt is a great guy to work with. He made sure everything ran smoothly throughout the sale process. Capilano Audi had a great car to exchang Bobby Levitt is a great guy to work with. He made sure everything ran smoothly throughout the sale process. Capilano Audi had a great car to exchange for my great car (2010 R8) More

Complete and efficient service This was a service appointment to replace my rear brakes and perform the auto emissions recall for my Q7 TDI. My vehicle was returned to me on time, w This was a service appointment to replace my rear brakes and perform the auto emissions recall for my Q7 TDI. My vehicle was returned to me on time, with all repairs completed at the quoted price. I was contacted with progress reports by the tech team as required. All in all, this was an excellent experience. More

Highly recommend Capilano Audi Navaaz was a complete pleasure from start to finish . Very personable and friendly. He went above and beyond our expectations. I love my new Q5!! Navaaz was a complete pleasure from start to finish . Very personable and friendly. He went above and beyond our expectations. I love my new Q5!! More