Capilano Audi

consistent reliable customer service 5th year managing service for Q5 at Cap Audi. Vehicle drop of in am and shuttle ride to work. Work completed on time with email and phone call confi 5th year managing service for Q5 at Cap Audi. Vehicle drop of in am and shuttle ride to work. Work completed on time with email and phone call confirming work completed. Shuttle return to dealership on time. Car pick up very efficient. Pleased to point have purchased 2nd Audi from Cap Audi and plan to service at dealership same. Service team of Richard, Arch and Desmond - 1st class. More

Outstanding experience with Capilano Audi. Everyone I have dealt with from the Service Manager to the Shuttle drivers at Capilano Audi have been helpful, positive and respectful. I appreciate Everyone I have dealt with from the Service Manager to the Shuttle drivers at Capilano Audi have been helpful, positive and respectful. I appreciate the free first service! More

Prompt, efficient, polite I have been dealing with Capilano Audi for three vehicles over the past 12 years or so. Always the utmost in professionalism, care and overdelivering I have been dealing with Capilano Audi for three vehicles over the past 12 years or so. Always the utmost in professionalism, care and overdelivering on promises. I can count on them to do even more than I ask of them during regular maintenance visits. No surprises (except good ones). My Audi's have all be exceptionally reliable and excellent value. Capilano Audi sets a very high bar for any other customer service provider or dealership to strive for. More

New lease At first I was not impressed with the rote emails I received from the computer and I was not able to get a conversation going with anyone. We consider At first I was not impressed with the rote emails I received from the computer and I was not able to get a conversation going with anyone. We considered getting a car from another dealer. Then Justin stepped in and things went much more smoothly. More

Richard was very efficient at getting my work done I receive quick and efficient service primarily from Richard but really the entire team. Importantly, they are sensitive to my time requirements if m I receive quick and efficient service primarily from Richard but really the entire team. Importantly, they are sensitive to my time requirements if my car is required for any length of time. More

professional, clean enviormnet Tim is friendly, considerate and response to questions fast. He will be recommended and referred to my friends, relatives from now on. Also financial Tim is friendly, considerate and response to questions fast. He will be recommended and referred to my friends, relatives from now on. Also financial manager is also nice to work with More

Very good Capilano AUDI has the best service and people are very nice. We found our car within an hour, they explain all the features and price are within our Capilano AUDI has the best service and people are very nice. We found our car within an hour, they explain all the features and price are within our budget. More

Winter Wheel switch Comfortable waiting area, great staff, good coffee. They washed my wheels and washed my car as well. Had a look at the new E Tron and met a new sale Comfortable waiting area, great staff, good coffee. They washed my wheels and washed my car as well. Had a look at the new E Tron and met a new sales guy. More

Awesome Service Staff are very helpful and happy to find a best match for you! There is a variety of choices. Can easily find what you want with a great deal! Staff are very helpful and happy to find a best match for you! There is a variety of choices. Can easily find what you want with a great deal! More

So straight forward! The team were so easy to deal with and helped me understand the costs associated with trading in my purchased vehicle and leasing a new vehicle from A The team were so easy to deal with and helped me understand the costs associated with trading in my purchased vehicle and leasing a new vehicle from Audi. Frankly, I did most of the transaction over the phone and email, but the arranged time for me to demo a similar car as well as to take my eventual purchase for a longer test drive. So straight forward. More